Skip to content
Vehicle problems trends research tool
  • Home
  • Car Problem Trends
  • Recall Lookup
  • Report Lemon
  • News & Advice
Menu
  • Overview

  • Trends

  • Timeline

  • Voices

  • Recalls

  • Fuel Costs

2009 Toyota Rav4

VS.

+ Compare Car

VS.

+ Compare Car
Please select all required information.

Select a Vehicle to Compare

2009 Toyota Rav4 Reliability Report

Most Reported Problem:
  • Total Complaints

    319

  • Overall NHTSA Safety Rating

    5 out 5

  • Recalls

    15 Active Recalls

  • Top Problem Severity Rating

Reliability Assessment

  • green-check_icon No Advanced Driver Assist Problems Reported
  • red-x-icon Air Bag Problems Reported
  • red-x-icon Engine Problems Reported
  • red-x-icon Power Train Problems Reported
  • red-x-icon Fuel System Problems Reported
  • red-x-icon Electrical Problems Reported
  • red-x-icon Steering Problems Reported
  • red-x-icon Structure Problems Reported

The Reliability Assessment reports on eight of the most costly issues that a vehicle may encounter.

The 2009 Toyota Rav4 currently is reported to have 7 out of 8 most costly problems. This can indicate costly widespread defects with this model year. Consider the amount of complaints that have been filed before making your purchase decision.

Safety Assessment

  • 52 Crashes
  • 3 Fires
  • 16 Injuries
  • 0 Death(s)

The Safety Assessment reports on four factors that put you and your family at risk of injury.

Owners have reported that car problems with the 2009 Toyota Rav4 have resulted in crashes, injuries, fires, and even deaths. Depending on the amount and severity of injuries reported, you may want to consider a different vehicle.

Search Credits You have performed searches out of a total of search credits.

Complaint Trends

When considering a 2009 Toyota Rav4, it’s important to research the other model years as well. This helps provide a broader perspective on a car model’s complaint history and potential issues.

Here are a few reasons why:
Understanding the car’s evolution: Car models can undergo significant changes from year to year, both in terms of design and functionality. This knowledge can help you better appreciate the car’s strengths and weaknesses and determine whether the specific year you are considering is the best buy.

Identifying recurring issues: Some car models have recurring issues that may not be apparent in a specific year. By researching the other model years, you can identify any recurring issues that the car may have and determine whether they have been resolved in the specific year you are considering. This knowledge can help you make an informed decision and avoid potential costly repairs down the line.

Overall, researching other Toyota Rav4 years will help identify the model year with the lowest amount of high severity complaints, further ensuring a better car buying decision.

Timeline of Complaints

The timeline of complaints identifies how many problems owners reported with the 2009 Toyota Rav4 while covered under the Bumper-to-Bumper and Powertrain warranties.

Seeing how many complaints have been filed for a car while it is still under warranty can be beneficial in several ways:

  • Indicates reliability: If a vehicle has a high volume of high severity complaints filed while still under warranty, it may indicate that the car is not reliable. This information can be valuable for a car shopper who is looking for a car that will be dependable and require minimal repairs.
  • Helps identify potential issues: By researching the complaints filed for a particular model, a car shopper can get an idea of the common issues that owners face with the vehicle.
  • Can influence warranty coverage negotiations: If you have a 2009 Toyota Rav4 and your warranty claim for expensive repairs is rejected, having a record of similar complaints can increase your chances of getting the defect covered under warranty. In other words, documenting common issues with your vehicle could help you negotiate better warranty coverage.

Owner Voices

Complaints sourced direct from the National Highway Traffic Safety Administration database.

Why this matters:
Complaints provide a valuable, unfiltered look at problems owners are experiencing with the 2009 Toyota Rav4. Unlike typical car review websites, owner feedback is based on real-world usage.

  • NHTSA ID Number: 11444982
  • Incident Date: December 26, 2021

My mother had the exact same issue reported in Toyota Manufacturer case 1707311582 and NHTSA report 11396355 from Feb 15, 2021. My mother had not reported to me, until it happened while I was driving her around Dec. 24, 2021, that her Rav. rev'd and accelerated when she applied the brake while leaving a parking spot. Here's what I've reported to my Toyota dealership where we bought the vehicle. Until last month (Nov. 21), the vehicle had an immaculate operation and maintenance record. To the repair shop "Twice in the past month, we've had brake failure, accelerator failure issues. The first time, my mother was pulling forward at less than 5 miles per hour in a parking lot. She pushed the brake pedal when pulling forward, but the car did not slow, the brakes did not engage, and instead, the RAV revved and accelerated forward. She crashed into the parked vehicle and incurred damages that already have been fixed by USAA at a service location in Richmond. The airbag did not deploy. Dec. 24, here in Churchland, I was driving with her. While coasting to a stop light at less than 10 miles per hour, I attempted to stop by pressing the brake. The car revved and accelerated to the light, I pressed both feet again, and the car continued to accelerate and I ended up running a red light and luckily we did not have an accident or cause the person behind us to rear end us. It was not until after my driving on Dec. 24 that my Mom told me she had an accident a month earlier and it was because she couldn't get the car to stop. She assumed it was her. The vehicle has almost 90k miles. Looking for recalls, because this is not normal for brakes to malfunction this way, I found a consumer article describing to my Mom's and my description to almost exact detail captured in Manufacturer case number provided above. That vehicle had approximately 77k miles. I will be contacting USAA to report the issue, this is clearly a safety issue."

  • NHTSA ID Number: 11297696
  • Incident Date: January 7, 2020

I WAS PARALLEL PARKING THE 2009 RAV 4 IN YELLOW SPRINGS OHIO. WITH MY FOOT ON THE BRAKE I WAS STRAIGHTENING THE CAR OUT WITH THE GEARSHIFT IN ONE WHEN THE CAR ACCELERATED, JUMPED THE CURB AND HIT A VERTICAL SIGN POST THAT IDENTIFIED THE PARKING SPOT AS A HANDICAPPED SPOT. THERE WERE NO INJURIES AND THE AIR BAGS DID NOT DEPLOY. THERE WAS APPROXIMATELY $1800 DAMAGE TO THE CAR WHICH WAS REPAIRED AND DRIVEN UNTIL A SIMILAR ACCIDENT ON 5 JAN 2020 WHICH WILL BE FILED IN A SEPARATE COMPLAINT. A COMPLAINT WAS LODGED WITH TOYOTA WHO INVESTIGATED, READOUT THE EDR/VCH DATA, TEST DROVE THE VEHICLE AND CONCLUDED THERE WAS NO DEFECT.

  • NHTSA ID Number: 11297729
  • Incident Date: January 7, 2020

THIS COMPLAINT IS RELATED TO AND THE SAME TYPE OF COMPLAINT AS COMPLAINT #11297696. IT ALSO IS A DUPLICATE OF COMPLAINT # 11297717 WHICH I NOTICED WHEN I PRINTED IT OUT DELETED ALL BUT THE FIRST TEN WORDS OF WHAT HAPPENED. ON 5 JANUARY 2020 I WAS PARKING THE RAV 4 IN A LARGE PARKING LOT AT THE GREEN TOWN CENTER IN BEAVERCREEK, OHIO. THE PARKING LOT WAS SET UP WITH HEAD-TO-HEAD PARKING. I PULLED INTO THE SPACE AND BACKED-UP TO EVEN THE CAR OUT BETWEEN THE DESIGNATED WHITE LONES. WITH MY FOOT ON THE BRAKE AND THE GEAR SHIFT IN THE LOWEST GEAR I WAS EDGING FORWARD WHEN THE RAV 4 SUDDENLY ACCELERATED AND HIT THE HONDA ODYSSEY VAN IN FRONT OF US.I WAS ABLE T BACK THE CAR UP AND SINCE THE HONDA WAS UNOCCUPIED WE CALLED THE POLICE WHO FILED A REPORT IN BEAVERCREEK AND LEFT A CRD ON THE HONDA'S WINDSHIELD. THE DAMAGE TO THE VAN WAS BUMPER SCRAPES AND THE DAMAGE TO THE RAV WAS BUMPER SCRAPES AND A TEAR IN THE BUMPER. AN ESTIMATE HAS NOT BEEN MADE ON REPAIR COSTS AND TOYOTA HAS NOT BEEN CONTACTED.

  • NHTSA ID Number: 11297717
  • Incident Date: January 7, 2020

THIS COMPLAINT IS THE SAME TYPE OF PROBLEM IDENTIFIED IN COMPLAINT #11297696. ON 5 JAN 2020 I WAS PARKING THE RAV 4 IN A LOT AT THE GREENE TOWN CENTER IN BEAVERCREEK OHIO. I PULLED INTO A SPACE WHICH WAS HEAD -TO-HEAD PARKING. I THEN BACKED UP TO STRAIGHTEN THE CAR OUT BETWEEN THE DESIGNATED WHITE LINED PARKING SPACE. WITH MY FOOT ON THE BRAKE AND THE GEAR SHIFT IN ONE/LOW THE CAR WAS EDGING FORWARD WHEN IT ALL OF A SUDDEN ACCELERATED AND HIT THE FRONT BUMPER OF THE CAR IN FRONT OF IT. SINCE THAT CAR WAS UNOCCUPIED A POLICE CALL WAS MADE IN AN ATTEMPT TO FIND THE DRIVER WHICH WAS UNSUCCESSFUL. A POLICE REPORT WAS FILED. THE DAMAGE TO THE HONDA ODYSSEY (THE CAR IN FRONT) WAS SCRAPES ON THE BUMPER. THE RESPONDING OFFICER LEFT HIS CARD ON THE WINDSHIELD OF THE HONDA. THE DAMAGE TO THE RAV 4 CONSISTS OF A TEAR IN THE FRONT BUMPER AND SOME SCRAPES AND REPAIR COSTS HAVE NOT BEEN ESTIMATED. TOYOTA HAS NOT BEEN CONTACTED ABOUT THIS LATEST INCIDENT.

  • NHTSA ID Number: 11288227
  • Incident Date: December 10, 2019

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK WALL. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000. THE VIN WAS INVALID.

  • NHTSA ID Number: 11265257
  • Incident Date: September 30, 2019

DAUGHTER WAS DRIVING 65MPH ON INTERSTATE WHEN LARGE TRUCK IN FRONT OF HER DROPPED THEIR DRIVE SHAFT. SHE TRIED TO STRADDLE THE OBJECT DUE TO NO SHOULDER AND ANOTHER VEHICLE IN NEXT LANE. REPORT STATED IT RUPTURE GAS TANK AND LOSS ABILITY TO STEER VEHICLE SENDING GET INTO AND THROUGH GUARDRAIL. TOTALLED EVERYONE FRONT END OF VEHICLE. NO AIRBAGS DEPLOYED. SHE SUFFERED SIGNIFICANT CONCUSSION AND WHIPLASH.

  • NHTSA ID Number: 11194011
  • Incident Date: April 2, 2019

ON MAY 26, 2016, MY MOTHER WAS TRAVELING NORTH ON I-69 NEAR EDDYVILLE, KENTUCKY IN HER 2009 TOYOTA RAV4 WITH MY SON IN THE FRONT PASSENGER SEAT. A DRIVER TRAVELING SOUTH ON I-69 CROSSED THE MEDIAN INTO THE NORTHBOUND LANE, AND COLLIDED WITH MY MOTHER'S VEHICLE HEAD-ON. AT THE TIME OF THE COLLISION, BOTH MY MOTHER AND SON WERE WEARING THEIR SEAT BELTS, HOWEVER, THE SEAT BELTS DID NOT WORK PROPERLY AND CONTRIBUTED TO MY MOTHER AND SON'S SERIOUS INJURIES. DURING THE COLLISION, THE LAP BELT ON BOTH SEAT BELTS TIGHTENED SUBSTANTIALLY, WHILE THE SHOULDER RESTRAINT NEVER TIGHTENED OR LOCKED. AS A RESULT OF THE SEAT BELT ISSUE, MY SON AND MOTHER SUSTAINED SIGNIFICANT ABDOMINAL INJURIES DUE TO THE EXTREME TIGHTENING OF THE LAP BELT, AND HEAD INJURIES AS A RESULT OF THE FAILURE OF THE SHOULDER RESTRAINT TO PROPERLY LOCK. SPECIFICALLY, MY SON SUSTAINED A LIVER LACERATION, PULMONARY CONTUSION, AND SUPERIOR MESENTERIC ARTERY THROMBOSIS AS A RESULT OF THE EXTREME TIGHTENING OF THE LAP BELT WITHOUT TIGHTENING OF THE SHOULDER RESTRAINT. ADDITIONALLY, BECAUSE THE SHOULDER RESTRAINT FAILED TO WORK PROPERLY, IT DID NOT STOP HIS FORWARD MOMENTUM, CAUSING HIM TO STRIKE HIS HEAD ON THE DASHBOARD OR WINDSHIELD AND SUSTAIN A TRAUMATIC BRAIN INJURY. MY MOTHER SUSTAINED MULTIPLE RIB FRACTURES, A LEFT PNEUMOTHORAX, SMALL BOWEL ENTEROTOMY, MESENTERIC TEAR, AVULSION OF THE SIGMOID COLON, AND TEARING OF HER ABDOMINAL MUSCULATURE AS A RESULT OF THE SEAT BELT. *DT*JB

  • NHTSA ID Number: 11011968
  • Incident Date: August 1, 2017

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE PULLING INTO A PARKING SPACE WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE REVVED AND CAUSED THE VEHICLE TO ACCELERATE. THE VEHICLE LUNGED FORWARD AND LANDED INTO A NEARBY POOL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND TAKEN TO THE C&C DODGE TOYOTA DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALERSHIP STATED THAT THEY WERE INSTRUCTED BY THE MANUFACTURER NOT TO TEND TO THE VEHICLE INVOLVING UNINTENTIONAL ACCELERATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 1707311582. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

  • NHTSA ID Number: 10957768
  • Incident Date: March 1, 2017

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT SWERVED TO AVOID A VEHICLE. THE VEHICLE DRIFTED TO THE LEFT AND CRASHED INTO A TREE. THE AIR BAG DEPLOYED. UPON DEPLOYMENT, THE AIR BAG BURST OPEN AND RELEASED A METAL BRACKET. THE CONTACT RECEIVED LEG, ABDOMINAL, ARM, NECK, BACK, HEAD, ANKLE, AND KIDNEY INJURIES. MEDICAL ATTENTION WAS NEEDED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

  • NHTSA ID Number: 10943710
  • Incident Date: January 8, 2017

THE CAR SUDDENLY ACCELERATED WHILE TURNING, RIGHT, INTO A PARKING SPOT. I APPLIED THE BRAKES FULLY, BUT IT WASN'T ENOUGH TO STOP THE CAR. THE CAR HIT ANOTHER PARKED CAR THEN I WAS ABLE TO TURN IT OFF.

  • NHTSA ID Number: 10908410
  • Incident Date: September 21, 2016

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,040.

  • NHTSA ID Number: 10904684
  • Incident Date: September 8, 2016

I PUT MY RAV 4 2009 IN PARK WHILE RUNNING AND GOT OUT OF THE CAR AND TALKED TO MY MAIL CARRIER, WENT AROUND MY CAR TO MY MAILBOX AND ALL OF A SUDDEN, MY CAR TOOK OFF ACCELERATING AND BACKED OUT OF THE DRIVEWAY, I TRIED TO GET THE CAR BUT IT WAS MOVING TOO FAST IT HIT A TREE. NOW I KEEP IT IN ER BRAKE WHEN I GET OUT. TOYOTA DEALERS CLAIM THEY CANNOT CHECK TO SEE WHAT HAPPENED. I AM SORRY AS TO WHAT TO DO, I HAD A WITNESS TO THIS INCIDENT I AM AFRAID OF MY OWN CAR, I DO NOT KNOW WHEN IT WILL DO IT AGAIN. WAS TOLD I SHOULD BE GLAD I DID NOT GET RUN OVER WHEN I WALKED BEHIND IT.

  • NHTSA ID Number: 10871759
  • Incident Date: June 1, 2016

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHILE REVERSING AT APPROXIMATELY 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE STOPPED. ON ANOTHER OCCASION, THE CONTACT STATED THAT AFTER SWITCHING INTO THE DRIVE POSITION, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED HOWEVER, THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

  • NHTSA ID Number: 10853547
  • Incident Date: April 5, 2016

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE COMING TO A STOP AND PLACING THE VEHICLE IN PARK, THE VEHICLE ACCELERATED INDEPENDENTLY ONCE THE BRAKE PEDAL WAS RELEASED. THE VEHICLE CRASHED INTO A BUILDING. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

  • NHTSA ID Number: 10824550
  • Incident Date: February 5, 2016

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE EXITING A FUEL STATION AND ATTEMPTING TO DEPRESS THE BRAKE PEDAL, THE CONTACT'S FOOT BECAME TRAPPED BETWEEN THE RUG AND THE ACCELERATOR PEDAL. THE VEHICLE ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE DAMAGE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V113000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

  • NHTSA ID Number: 10680189
  • Incident Date: January 31, 2015

I WAS DRIVING AND THE AIR BAG INADVERTENTLY WENT OFF, EXPLODING IN MY FACE. THE VEHICLE FILLED WITH SMOKE, DUST, AND DEBRIS. BECAUSE I COULD NOT SEE (AIRBAG IN MY FACE AND SMOKE/DEBRIS IN THE VEHICLE), I CRASHED INTO THE VEHICLE IN FRONT OF ME. *TR

  • NHTSA ID Number: 10598075
  • Incident Date: June 13, 2014

ON JUNE 8, 2014, WHILE DRIVING MY 2009 TOYOTA RAV4, I BEGAN TO SLOW FOR A STOP LIGHT. SEVERAL CARS WERE ALREADY STOPPED. SUDDENLY, AND UNEXPECTEDLY, MY CAR BEGAN TO ACCELERATE CAUSING ME TO CRASH INTO ANOTHER VEHICLE, AND FORCING IT INTO A SECOND VEHICLE. AFTER THE INITIAL IMPACT; MY ENGINE CONTINUED TO REV-UP, EVEN THOUGH MY FOOT WAS OFF THE ACCELERATOR AND HARD ON THE BRAKES. FINALLY, I SHIFTED INTO PARK AND TURNED OFF THE IGNITION. ALL THREE VEHICLES WERE DAMAGED, TWO SIGNIFICANTLY. A PASSENGER IN THE SECOND VEHICLE EXPRESSED PERSONAL ANXIETY DUE TO A 'HEART CONDITION' AND POSSIBLE NECK INJURY. BOTH DRIVERS FILED CLAIMS ON MY INSURANCE, BUT NO DAMAGE ESTIMATES OR INJURY CLAIMS ARE AVAILABLE AS YET. A POLICE REPORT WAS FILED. DURING 2013, I HAD TWO PREVIOUS ACCIDENTS AND SEVERAL INCIDENTS WHILE DRIVING THIS RAV4, CAUSED BY SUDDEN AND UNEXPECTED ACCELERATION. DAMAGE OF ABOUT $3,000 WAS INCURRED; HOWEVER, NO OTHER VEHICLES WERE INVOLVED. ONE ACCIDENT REPORT WAS FILED. ON SEVERAL OTHER OCCASIONS, WHILE DRIVING ON THE INTERSTATE HIGHWAYS, THE RAV4 SUDDENLY AND UNEXPECTEDLY, ACCELERATED. IN EACH INSTANCE, I REGAINED CONTROL OF THE VEHICLE AND NO ACCIDENT OR DAMAGE OCCURRED. PRIOR TO OWNING THE RAV4, I PURCHASED A NEW 2008 4-DOOR TOYOTA CAMRY. ON NUMEROUS OCCASIONS, DURING THE EIGHT MONTHS I OWNED THE VEHICLE, I EXPERIENCED SUDDEN AND UNEXPECTED ACCELERATION, ESPECIALLY AT CRUISING SPEEDS ON THE HIGHWAY. BECOMING VERY UNCOMFORTABLE DRIVING IT ' I TRADED THE CAMRY ON THE THEN NEW 2009 TOYOTA RAV4. AS A 68 YEAR OLD SINGLE WORKING WIDOW, I AM AFRAID OF DRIVING THE RAV4 TO WORK OR ON WEEKENDS. IN JANUARY, 9013, A LEGAL CLAIMS ADMINISTRATOR FOR TOYOTA MOTOR SALES, ADVISED BY LETTER THAT BASED ON THEIR INSPECTION OF THE 2009 RAV4; THE 2013 ACCIDENTS WERE 'NOT THE RESULT OF ANY TYPE OF MANUFACTURING OR DESIGN DEFECT.'*JS

  • NHTSA ID Number: 10584113
  • Incident Date: April 22, 2014

MY DAUGHTER (5-YEARS OLD, 40 LBS) WAS IN A BRITAX FRONTIER CAR SEAT WHEN WE WERE STRUCK BY ANOTHER CAR IN THE FRONT DRIVER'S SIDE. THE CAR WAS THEN STRUCK A SECOND TIME AND PROPELLED INTO A TELEPHONE POLE. THE PLASTIC PIECE HOLDING THE CAR SEAT TIGHTLY IN PLACE SNAPPED DURING THE ACCIDENT, AND THOUGH THE CAR SEAT WAS STILL FASTENED BY THE LATCH SYSTEM IT COULD MOVE FREELY. MY DAUGHTER HIT THE DVD PLAYER IN FRONT OF HER SEAT. SHE HAS A CONCUSSION AND MULTIPLE FACIAL LACERATIONS. THE CAR SEAT COMPLETELY FAILED TO HOLD HER IN PLACE IN THE ACCIDENT. (RELATED VEHICLE INFORMATION: MODEL YEAR=2009, MAKE=TOYOTA, MODEL=RAV4). *TR

  • NHTSA ID Number: 10510119
  • Incident Date: April 30, 2013

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES AT 45 MPH, THE BRAKES FAILED TO RESPOND, CAUSING HIM TO CRASH INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS THROWN INTO THE WINDSHIELD AND SUSTAINED NUMEROUS SEVERE TO MODERATE INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE FRONT END WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT A FIELD REPRESENTATIVE WOULD BE DISPATCHED THE FOLLOWING DAY TO FURTHER INSPECT THE VEHICLE. ONE MONTH LATER, THE REPRESENTATIVE STILL HAD NOT PERFORMED THE INSPECTION. THE MANUFACTURER STATED THAT SINCE THE REPAIRS HAD ALREADY BEGUN, THEY WOULD NOT BE ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 57,000. UPDATED 10/28/2014*LJ UPDATED 7/14/2015*JS

  • NHTSA ID Number: 10500123
  • Incident Date: February 26, 2013

MY DAUGHTER WAS DRIVING THE RAV 4 AND HAD TO SWERVE OFF THE ROAD TO AVOID A CAR. SHE HIT A TELEPHONE POLE, BUT THE AIR BAGS DID NOT DEPLOY. THERE WAS QUITE A BIT OF FRONT END DAMAGE, BUT AT NO TIME DID THE AIR BAGS DEPLOY. *TR

  • NHTSA ID Number: 10494969
  • Incident Date: January 28, 2013

TL* THE CONTACT OWNS A 2009 TOYOTA RAV 4. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE STEERING WHEEL BEGAN TO PULL TO THE RIGHT AND CAUSED THE CONTACT TO CRASH INTO A POLE. THE VEHICLE WAS DESTROYED AND THERE WERE NO INJURIES. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT STATED THAT THE VEHICLE WAS NOT INSPECTED FOR THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.

  • NHTSA ID Number: 10482811
  • Incident Date: October 31, 2012

I STARTED MY CAR AND ATTEMPTED TO REVERSE OUT OF MY DRIVEWAY - BUT IT STARTED THEN STOPPED AND WOULD NOT MOVE - THE POWER STEERING EMERGENCY LIGHT HAD TURNED ON AND THE POWER STEERING WASN'T WORKING. I TOWED THE CAR TO MY TOYOTA DEALERSHIP. THEY TOLD ME THE COMPUTER WAS FAULTY (ON A 3 YEAR OLD CAR ?!!) AND I NEEDED A NEW ONE AT A PART COST OF ABOUT $700 AND LABOR COST OF $300-$400. THE CAR WAS JUST OUT OF WARRANTY BUT THEY AGREED TO PAY FOR THE PART IF I PAID FOR THE LABOR. I WAS SUSPICIOUS OF WHY THEY AGREED TO DO THIS, BUT I AGREED. THE FOLLOWING WEEK I DROVE MY CAR DOWN MY DRIVEWAY AND ONTO THE ROAD AND AS I WAS TURNING THE POWER STEERING FAILED AGAIN, THE LIGHT CAME ON AGAIN, AND I COULD NOT STEER SO I CRASHED INTO A HEDGE. (BUT I COULD HAVE CRASHED AT HIGH SPEED AND BEEN KILLED) . I TOWED THE CAR TO THE TOYOTA DEALERSHIP - NOW THEY TELL ME THEY ARE REPLACING THE WHOLE STEERING COLUMN, AT NO COST TO ME. OBVIOUSLY THEY KNOW THERE IS A PROBLEM. IF YOU GOOGLE IT, LOTS OF PEOPLE HAVE HAD POWER STEERING ISSUES AND EVEN CRASHED AT HIGH SPEEDS. THIS IS A LIFE THREATENING FAULT. PLEASE LOOK FOR A PATTERN. *TR

  • NHTSA ID Number: 10469737
  • Incident Date: August 8, 2012

ON JUNE 6 2012 DRIVING INTO A PARKING LOT I HAD AN UN-INTENDED ACCELERATION ON MY 2009 TOYOTA RAV4 AND THE CAR ONLY STOPPED BECAUSE I HIT MY DOCTOR'S OFFICE WALL. EVEN THOUGH I PRESSED THE BRAKE PEDAL, THE CAR WOULDN'T STOP. IT WAS A VERY SCARY MOMENT. I FILED A CLAIM WITH TOYOTA MANUFACTURER, THEY INSPECTED THE CAR ON JUNE 19,2012. I GOT A LETTER JULY 30 2012 FROM TOYOTA MOTOR SALES USA INC. THAT SAYS THEY DIDN'T FIND ANYTHING WRONG WITH MY CAR AND THAT IT IS "OPERATING AS DESIGNED, WITHIN FACTORY SPECIFICATIONS" "HOWEVER THE INSPECTION OF YOUR VEHICLE REVEALED NO EVIDENCE OF ANY SORT OF A MANUFACTURING OR DESIGN DEFECT AND WE ARE UNABLE TO OFFER ADDITIONAL ASSISTANCE". I THOUGHT MY CAR WAS SAFE BUT NOW (THANK GOD NOBODY WAS HURT) I DON'T TRUST THIS CAR AND I LOST CONFIDENCE ON TOYOTA CARS. I'M AFRAID TO DRIVE THIS CAR. THIS CAR IS DEFECTIVE AND THEY KNOW IT. IT WAS A HORRIBLE EXPERIENCED! I DIDN'T MAKE THIS UP, THIS REALLY HAPPENED TO ME. ON AUG 1ST 2012 ON PRESS RELEASE TYT RECALLED RAV4 SUBS AND LEXUS TO FIX THE SUSPENSION OF RAV4S FROM 2006 TO 2011 MODELS. OTHER LAW FIRMS HAVE TOLD ME THAT THE UN-INTENDED ACCELERATION HAS TO HAPPEN SEVERAL TIMES TO BE CONSIDERED AS COMPLAINT/RECALL PER LEMON LAW AND THAT IF TYT SAYS THERE'S NOTHING WRONG WITH IT, THERE'S NOTHING THEY OR I CAN DO. I'M OUTRAGED TO SAY THE LEAST! CAN YOU HELP? THANKS FOR YOUR TIME. *TR

  • NHTSA ID Number: 10459633
  • Incident Date: May 25, 2012

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO EXIT THE VEHICLE AND ONCE SHE WAS SAFELY OUTSIDE, THE AIR BAGS THEN DEPLOYED. THE CONTACT WAS UNABLE TO RECALL THE SPECIFIC EVENTS OF THE CRASH AND HAD STRUCK HER HEAD ON THE STEERING WHEEL UPON IMPACT. THE VEHICLE SUSTAINED FRONT END DAMAGES AND WAS TOWED TO AN AUTO BODY SHOP. THE POLICE WERE NOTIFIED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 50,000. UPDATED 06/07/12*LJ UPDATED 06/11/12

  • NHTSA ID Number: 10451585
  • Incident Date: March 14, 2012

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT WAS ENTERING A RESIDENTIAL DRIVEWAY AND APPLIED THE BRAKES WHEN THE ENGINE RPMS INCREASED DRASTICALLY AND THE VEHICLE ACCELERATED INTO THE GARAGE DOOR. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WOULD BE INSPECTED. THERE WERE ENGINEERS SENT FROM THE MANUFACTURER TO INSPECT THE VEHICLE WHO STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V113000(VEHICLE SPEED CONTROL:ACCELERATOR PEDAL) AND THERE WERE NO FLOOR MATS THAT COULD HAVE INTERFERED WITH THE ACCELERATOR PEDAL. THE FAILURE RECURRED AFTER THE REPAIR AND THE MANUFACTURER ADVISED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE AND THE CURRENT MILEAGES WERE 26,000. THE THROTTLE, ACCELERATOR PEDAL AND RELATED COMPONENTS WERE INSPECTED AND THEY WERE FOUND TO BE OPERATING AS DESIGNED, WITHIN FACTORY SPECIFICATIONS. NO BINDING OR OBSTRUCTIONS WERE FOUND IN THE THROTTLE COMPONENTS. THE BRAKE SYSTEM WAS ALSO INSPECTED AND NO PROBLEMS WERE FOUND. ADDITIONALLY, AN EXTENSIVE ROAD TEST WAS CONDUCTED AND NO ABNORMAL CONDITIONS WERE PRESENT AND THE VEHICLE OPERATED AS DESIGNED. UPDATED EVOQ 03/23/12 ..UPDATED 04/16/12 *BF

  • NHTSA ID Number: 10427030
  • Incident Date: September 24, 2011

I WAS DRIVING UP MY DRIVEWAY, APPLIED THE BRAKES AND DID NOT STOP, BUT WAS FORCED FORWARD UNTIL I HIT MY HOUSE. I SEARCHED FOR THE BRAKES BUT COULD NOT FIND THEM, BECAUSE THE BRAKES WERE STUCK TO THE FLOOR. THERE WAS NO BRAKE LIGHT ON. BEFORE THAT THE ODOMETER WAS JUMPING BETWEEN NUMBERS (20,17, 54, ECT.). I HAD MY CAR TO THE TOYOTA DEALERSHIP TWICE AND THEY COULD NOT FIND ANYTHING. I HAD 5 BOYS IN MY HOUSE AND HIT MY SON'S BEDROOM, SOMEONE COULD OF BEEN INJURED. *TR

  • NHTSA ID Number: 10415045
  • Incident Date: July 25, 2011

2009 TOYOTA RAV4 LEAKED FLUID. I LOST CONTROL OF CAR, STEERING, BRAKES & CAR ACCELERATED AT A RAPID PACE ON ITS OWN. I WAS TURNING LEFT AT ABOUT 20MPH HIT ANOTHER CAR ACCELERATED FAST WITH NO CONTROL WAS HEADED FOR A BUILDING WHEN RIGHT TIRE WENT OVER A CONCRETE PARKING BLOCK LEFT SIDE WAS ON GRASS WHEN THE LEFT FRONT WHEEL SNAPPED OFF & THE CAR STOPPED. THE CAR WAS REPAIRED & PAID FOR BY MY INSURANCE CO. AS WELL AS THE OTHER CAR INVOLVED. THE CAR HAD EXTENSIVE DAMAGE TO THE SUSPENSION. I WAS NOT CITED BY POLICE BECAUSE IT WAS OBVIOUS THE FLUID FOLLOWED MY CAR UNTIL IT STOPPED. I DON'T AGREE WITH THE NHTSA FINDINGS ON TOYOTA'S ACCELERATION PROBLEMS. THE PEOPLE "TESTING" THE PROBLEM SHOULD DRIVE ONE OF THESE TOYOTAS WHEN IT ACCELERATES & FEEL THE FEAR I HAD DURING THIS ACCIDENT. THANK THE LORD I WAS NOT ON THE EXPRESSWAY. I WANT TO ENTER A CLASS ACTION SUIT AGAINST TOYOTA BECAUSE I AM A SENIOR CITIZEN & LIVING ON A FIXED INCOME. I LIVE IN OHIO. I HAVE DRIVEN 52 YRS. & HAVE RECEIVED 1 TICKET 15 YRS. AGO FOR FAILING TO STOP AT A STOP SIGN. I AM DISAPPOINTED OUR GOVERNMENT IS IGNORING THIS COMPLAINT AGAINST TOYOTA ACCELERATION. I HURT MY SHOULDER TRYING TO GET THE JAMMED DOOR OPEN BUT IT IS GETTING BETTER WITH THERAPY. TOYOTA TOOK THEIR "EVENT DATA RECORDER" OUT OF MY CAR GAVE ME A FLASH DRIVE WITH THE CODES ON IT BUT TOYOTA IS THE ONLY ONE WHO CAN DECIPHER THEIR CODES. YOU MUST TAKE THEIR WORD FOR THE CODING DECIPHER. MY CAR HAD 22,922 MILES ON IT STILL UNDER 3 YRS WARRANTY & THEY DENIED MY CLAIM. I RECEIVED A LETTER STATING THIS BUT THE LETTER HAD WRONG INFORMATION IN IT. THEY HAD THE WRONG TOYOTA DEALER I USED ON THE RECALLS THE WRONG DATE I TOOK MY CAR FOR THE RECALL. THE DEALER ISN'T EVEN IN MY AREA. THIS WAS A FORM LETTER THAT SOMEONE USED FOR SOMEONE ELSE & FAILED TO CHANGE THE FIELDS IN THE LETTER. I NEED ANYONE'S HELP WHETHER IT BE CLASS ACTION OR A LAWYER TO DO CONTINGENCY WORK. PLEASE POST IF ANYONE HAS HAD THIS ACCELERATION PROBLEM. LETS NOT LET TOY. GET BY. *TR

  • NHTSA ID Number: 10413368
  • Incident Date: July 18, 2011

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHILE TRYING TO AVOID WHAT SHE THOUGHT WAS AN ANIMAL IN THE ROAD, BUT IT TURNED OUT TO BE PAPER. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND THE STEERING WHEEL LOCKED AS THE BRAKE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE CONTINUED TO ACCELERATE FORWARD UNTIL CRASHING INTO A PARKED VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS AWAITING REPAIRS. THE MANUFACTURER EXAMINED THE VEHICLE, AND STATED THAT THERE WAS NO FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 22,900. UPDATED 08/22/11*LJ THE CONSUMER SUFFERED A SHOULDER INJURY TRYING TO EXIT THE VEHICLE. UPDATED 06/22/12

  • NHTSA ID Number: 10370808
  • Incident Date: December 15, 2010

MY WIFE WAS PARKING HER 2009 TOYOTA RAV4. AFTER BACKING UP INTO A SPACE SHE PUT THE CAR IN DRIVE AND IT TOOK OFF, CRASHING INTO THE CAR IN FRONT OF HER. MY WIFE WAS PETRIFIED BEING MY DAUGHTER ,WHO IS SIX MONTHS PREGNANT WAS IN THE PASSENGER SEAT. THANK GOD NO ONE WAS HURT. THE OWNER OF THE OTHER CAR WAS MORE CONCERNED ABOUT THE WELL BEING OF MY WIFE AND DAUGHTER THEN THE DAMAGE TO HIS CAR. TO BAD TOYOTA DIDN'T FEEL THE SAME. CALLED TOYOTA FINANCIAL AND REPORTED THE INCIDENT. ASKED TO HAVE CAR TOWED TO THE DEALER AND DID NOT WANT CAR ANYMORE BEING MY WIFE WAS AFRAID TO DRIVE IT , BEING IT WAS AN UNSAFE VEHICLE. THATS WHEN THE FUN STARTED. TALKING TO A RUDE REP. I WAS INFORMED THAT WHETHER I WANTED THE CAR OR NOT I WAS LIABLE FOR THE PAYMENTS IF THE DEALER HAD IT OR NOT. I THEN ASKED HIM IF HE GAVE THE SAME RESPONSE TO THE FAMILY'S OF THE 34 PEOPLE WHO HAVE BEEN KILLED WITH THIS ACCELERATOR PROBLEM OR THE HUNDREDS OF PEOPLE WHO HAVE BEEN INJURED. HIS RESPONSE WAS THAT IF I DID NOT MAKE THE PAYMENTS THEY WOULD SCREW MY CREDIT RATINGS FOR THE NEXT SEVEN YEARS. HUNG UP. CALLED TOYOTA CUSTOMER PROTECTION CENTRER. MORE FUN. WAS TOLD I WOULD HERE FROM A CASE MGR. THE NEXT DAY. WOULD HAVE CAR TOWED TO DEALER AND WOULD BE PROVIDED WITH A LOANER CAR WHILE SAID CAR WAS BEING INSPECTED. 3 DAYS LATER AND 5 PHONE CALLS I WAS ABLE TO GET CASE MGR. NO LOANER CAR WOULD BE PROVIDED, 7 TO 10 DAY BEFORE SOMEONE WOULD CALL TO MAKE AN APPT. TO LOOK AT CAR, AND APPROX. 30 DAYS TO GET RESPONSE. THE TOYOTA HAS BEEN IN THE DRIVEWAY FOR TWO WEEKS PLENTY OF CALLS WHICH ARE ALL DOCUMENTED AND SOME ONE WILL CALL YOU SOON. MADE PAYMENT IN GOOD FAITH. TODAY IS DEC 15., TEN DAYS TILL CHRISTMAS. I CAN SEE THE HOLIDAY EXCUSES COMING. MAYBE I MGHT SEE SOME ONE IN THE NEXT FEW MONTHS, BUT REMEMBER THEY WANT THEIR MONEY. *TR

  • NHTSA ID Number: 10359661
  • Incident Date: October 8, 2010

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT WAS DRIVING AT AN UNKNOWN LOW SPEED WHEN THE VEHICLE ABNORMALLY ACCELERATED, RESULTING IN THE CONTACT CRASHING INTO A BUILDING. THE CONTACT WAS REPORTED INJURED. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED BY THE CONTACTS INSURANCE COMPANY WHERE THE CONTACT WAS AWAITING REPAIRS. THE FAILURE AND CURRENT MILEAGE WAS 16,000.

  • NHTSA ID Number: 10358731
  • Incident Date: October 1, 2010

ON JULY 17, 2010 HUSBAND AND I WERE DRIVING OUR "LEASED" 2009 TOYOTA RAV4 ON BUSY HIGHWAY LEADING TO AND FROM THE BEACH. WE WERE IN WEEKEND TRAFFIC, MOVING A CAR LENGTH EVERY 10 MINUTES. THIS SHOULD TAKE US 5 MINUTES TO DRIVE ON THIS ROAD BUT THIS DAY IT TOOK US OVER 30 MINUTES! SITTING IN TRAFFIC, MY HUSBAND'S FOOT ON BRAKE, CAR MAKES GRINDING NOISE (LIKE WE HAD CAR IN NEUTRAL REVVING THE ENGINE). CAR LUNGED FORWARD HITTING CAR IN FRONT OF US, BOUNCED BACK, LUNGED FORWARD A 2ND TIME HITTING CAR. REALIZING DAMAGE WE TURNED CAR OFF. 911 CALLED. TOOK CAR IMMEDIATELY TO DEALERSHIP, INFORMED THEM OF MISHAP, SHOWED THEM OUR SLIGHT DAMAGE TO THE CAR, GOT LOANER CAR TILL 9/8/10 WHEN INVESTIGATING COMPANY TOOK OUT BLACK BOX. INVESTIGATOR RULED IT "DRIVER ERROR". WE WERE MADE TO REMOVE CAR FROM THEIR LOT. HUSBAND NOR I WILL DRIVE CAR - IT IS A DEATH TRAP (EVEN THOUGH WE TOOK IT TO DEALERSHIP WHEN RECALLED IN THE SPRING). WILL NOT LET ANYONE DRIVE AS PASSENGER IN THIS DANGEROUS CAR. WE CONTINUE TO PAY OUR $280 MONTHLY PAYMENT. WROTE TO TOYOTA PRESIDENT AND TOYOTA INVESTIGATOR. WE WOULD TAKE A REPLACEMENT (THIS IS A LEASED CAR). WE ARE "DEATHLY" AFRAID OF THIS CAR. WE WERE NOT EVEN MOVING AND THIS CAR ACCELERATED. NOW WE ARE CHARGED FOR THIS ACCIDENT. I WOULD NOT BE ABLE TO GO ON IF MY HUSBAND SHOULD ONE DAY DECIDE TO DRIVE THIS CAR AND IT ACCELERATED WHILE HE WAS DRIVING. HE MAY BE KILLED AND TAKE OTHER PEOPLES' LIVES WITH HIM! THIS WAS DEFINITELY "STICKY GAS PEDAL" PROBLEM WITH A TOYOTA VEHICLE!!! UPDATED IVOQ 10/15/10 *TR

  • NHTSA ID Number: 10355337
  • Incident Date: September 10, 2010

LETTER FROM SENATOR BURR ON BEHALF OF CONSTITUENT CONCERNING ACCELERATOR STICK PROBLEMS WITH HIS MOTHER'S TOYOTA RAV4 *TGW THE CONSUMER STATED HIS MOTHER OWNED THE 2009 TOYOTA RAV 4. THE VEHICLE ACCELERATED OUT OF CONTROL AND HIT A TREE. THE VEHICLE WAS TOTALED. *JB

  • NHTSA ID Number: 10347601
  • Incident Date: August 6, 2010

NECK NOT PROTECTED DURING SIDE-IMPACT CRASH. INJURED DRIVER TRAVELING APPROX 5 MPH AND OTHER DRIVER RAN RED LIGHT AT APPROX 40 MPH. DRIVER SUFFERED FORM CERVICAL HERNIATIONS AND CERVICAL BULGES EVEN THOUGH SAFETY RATINGS WERE QUITE HIGH FOR YR/MAKE/MODEL OF VEHICLE. AIR-BAGS DID NOT DEPLOY. HEADREST IS TILTED VERY FAR OUT. *TR

  • NHTSA ID Number: 10344911
  • Incident Date: July 23, 2010

TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, HE DEPRESSED THE BRAKE PEDAL AND THE VEHICLE SUDDENLY ACCELERATED. HE CRASHED INTO A VEHICLE IN FRONT WHEN THE BRAKES FAILED TO STOP THE VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD INVESTIGATE THE FAILURE. THE VEHICLE IN THE DEALERS POSSESSION WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 7,600.

  • NHTSA ID Number: 10344016
  • Incident Date: July 19, 2010

TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH, THE BRAKES WERE ENGAGED TO THE FLOOR. SUDDENLY, THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WOULD NOT SLOW DOWN. THE GEAR SELECTOR WAS SHIFTED INTO THE PARK POSITION, AND THE VEHICLE CRASHED INTO THE PROCEEDING VEHICLE. THERE WERE NO PERSONAL INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN WAS UNABLE TO LOCATE A PROBLEM. THE FRONT END DAMAGES WERE NOT REPAIRED. THE INSURANCE COMPANY WAS IN THE PROCESS OF APPRAISING AND INSPECTING THE VEHICLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 15,000.

  • NHTSA ID Number: 10337010
  • Incident Date: June 21, 2010

2009 TOYOTA RAV4. CONSUMER WRITES TO EXPRESS DISCONTENT REGARDING TREATMENT RECEIVED FROM TOYOTA MOTOR SALES, U.S.A. INC. RELATED TO THE DEFECTIVE ACCELERATOR PEDAL PROBLEM *TGW THE CONSUMER STATED HE RECEIVED A SAFETY RECALL AFTER HE HAD AN ACCIDENT WHICH INVOLVED DAMAGES TO HIS VEHICLE AND BACK INJURIES. *JB

  • NHTSA ID Number: 10333955
  • Incident Date: May 31, 2010

AS I DROVE INTO OUR PARKING LOT AT WORK AFTER LUNCH, I WAS IDLING ENGINE WITH FOOT ON BRAKE AS I PULLED INTO A PARKING SPOT. I WAS ALREADY MAKING MY TURN INTO THE PARKING SPOT WITH FOOT ON BRAKE AND ENGINE IDLING WHEN MY CAR BEGAN TO RAPIDLY ACCELERATE. I RESPONDED BY APPLYING FOOT BRAKE AND GRABBING AND PULLING THE EMERGENCY BRAKE BUT ONLY HAD ABOUT 15 - 20 FEET BEFORE HITTING A CONCRETE WALL AT THE BAKE OF THE PARKING SPOT. I MANAGED TO NOT HIT HARD ENOUGH FOR THE AIR BAGS TO DEPLOY BUT THERE IS DAMAGE TO MY FRONT BUMPER AND HOOD. THIS IS THE ONLY TIME MY CAR HAS DONE THIS. I BOUGHT IT NEW LAST AUG. 09 AND IT HAS APPROX 12,432 MILES. TOYOTA TOOK IT TO QUALITY IMPORTS TOYOTA AND "INVESTIGATED" IT AND HAS FOUND NO DEFECT. I TALKED TO THE INSPECTOR OVER THE PHONE AND HE EXPLAINED THAT HE SPENT A FEW HOURS GOING THROUGH A SERIES OF TESTS ATTEMPTING TO FIND OR REPRODUCE A MALFUNCTION WITH NO SUCCESS. HE TOLD ME THAT WHILE MY REPORT IS QUITE COMMON HE HAS NEVER FOUND A DEFECT TO EXPLAIN SUDDEN UNEXPECTED ACCELERATION AND THAT HE THINKS MY CAR IS SAFE AND "HE WOULD LET HIS DAUGHTER DRIVE MY CAR." I ATTEST TO THE FACT THAT A STICKING ACCELERATOR AND/OR A SLOWLY RETURNING ACCELERATOR CANNOT EXPLAIN THIS EXPERIENCE AND IS NO "FIX" FOR MY ACCIDENT. MY EDUCATION IS IN MECHANICAL ENGINEERING AND I HAVE BEEN AN EQUIPMENT MECHANIC ON MACHINERY FOR 15 YEARS. I DO NOT BELIEVE THAT JUST BECAUSE YOU CANNOT REPRODUCE AN ELECTRONIC PROBLEM IN A MATTER OF HOURS THAT THE CONCLUSION SHOULD BE THAT THERE IS NO DEFECT. IT DOES NOT EXCUSE THE FACT THAT THERE IS A MAJOR PROBLEM AND NOTHING SERIOUS IS BEING "INVESTIGATED." *TR

  • NHTSA ID Number: 10332532
  • Incident Date: May 27, 2010

2009 TOYOTA RAV-4DRIVEN BY OWNER WITH WIFE AS PASSENGER. COMING DOWN OFF RAMP FROM TWO LANE ROAD TO STOP SIGN IN ORDER TO TURN ONTO A TOWN STREET. ALTHOUGH BRAKING HARD, CAR FAILED TO STOP AND ENGINE DECIDEDLY ACCELERATED. DRIVER ABLE TO TURN CORNER AND, SINCE NO CAR COMING IN HIS LANE, WAS ABLE TO PULL TO SIDE OF ROAD. DRIVER DECIDED TO PROCEED 2-3 BLOCKS TO A GAS STATION. DROVE SLOWLY TO STATION, PULLED IN, CAR REFUSED TO STOP, IN FACT IT WAS JERKILY ACCELERATING, AND BUMPED INTO A CAR WHOSE DRIVER WAS PUTTING GAS INTO IT. NO DAMAGE TO EITHER CAR OR PERSONS. (PRESSED YES FOR CRASH, BUT WAS ONLY GOING ABOUT 5 MPH OR LESS AND DRIVER'S CAR PUSHED OTHER CAR INTO A STREET.) DRIVER WAS ABLE TO PUT CAR IN NEUTRAL AND CAR STOPPED. DRIVER HAD CAR TOWED TO TOYOTA DEALER WHOSE SERVICE MANAGER, AFTER TELLING DRIVER HIS RAV-4 WAS MADE IN JAPAN AND NOT ELIGIBLE AS A RECALL CAR, FINALLY AGREED TO HAVE CAR TESTED. NOTHING FOUND AND TOYOTA HAS REFUSED TO REPLACE ANY PARTS SAYING THERE IS NOTHING WRONG WITH CAR--TO THEM THE INCIDENTS DID NOT TRULY OCCUR. AFTER TESTING, TWICE, DRIVER PICKED UP CAR AND WAS DRIVING HOME, HAD TO STOP FOR A SCHOOL BUS AND WHILE STOPPED FELT ENGINE SURGING FORWARD AGAIN BUT WAS ABLE TO KEEP CAR STEADY BY PUTTING ON BRAKES AND PUT CAR IN TO NEUTRAL. ONLY DRIVES CAR ON BACK ROADS NOW. THESE THREE INCIDENTS ARE THE ONLY ONES THAT HAVE BEEN EXPERIENCED THUS FAR. *TR

  • NHTSA ID Number: 10328642
  • Incident Date: May 3, 2010

2009 RAV-4 TOYOTA WAS TRAVELING UP A GRAVEL DRIVEWAY. AS IT PROCEEDED UP AN INCLINE THE CAR RAPIDLY ACCELERATED. THE DRIVER TRIED THE BRAKE TO NO AVAIL. FEARING THAT SHE WOULD BE UNABLE TO STOP, SHE VEERED OFF THE DRIVEWAY INTO THE WOODS. THE CAR HIT SEVERAL SMALL TREES AND THEN TURNED OVER ON ITS SIDE. THE AIRBAG WAS DEPLOYED. HIGHWAY PATROL REPORT WAS MADE. INCIDENT WAS REPORTED TO DEALERSHIP. DEALERSHIP DIRECTED THE CALL TO CALIFORNIA TOYOTA OFFICE. *TR

  • NHTSA ID Number: 10324542
  • Incident Date: April 8, 2010

TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND UPON RELEASE, THE VEHICLE SUDDENLY ACCELERATED CAUSING A CRASH. NONE OF THE AIR BAGS DEPLOYED AND THE CONTACT WAS INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BUT HAD NOT BEEN INSPECTED WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 18,000. UPDATED 06/10/10 *BF UPDATED 08/06/10*JB

  • NHTSA ID Number: 10322392
  • Incident Date: March 26, 2010

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) THESE EVENTS HAPPENED ON 12/22/10 IN SAN DIEGO. THE OWNER, MY CLIENT, WAS DRIVING A NEW 2009 TOYOTA RAV 4. HERE ARE THE VEHICLE SPECIFICS: TOYOTA RAV 4 5 DOOR 4X2 SUV VIN: [XXX] YR/MDL: 2009/4430A HERE IS HIS NARRATIVE: I WAS IN THE LEFT MOST LANE ON MIRAMAR BLVD. HEADED EAST TOWARDS THE 15 FWY. WHEN ALL OF A SUDDEN MY CAR 'JUMPED' FORWARD AND ACROSS THE CENTER INTO THE NEXT LANE AND INTO THE REAR OF A SEMI-TRUCK THAT WAS JUST TAKING OFF FROM A STOP AT THE LIGHT THAT HAD JUST TURNED GREEN. I REMEMBER DRIVING AND I REMEMBER THE CAR LUNGING ACROSS THE CENTER LANE AND THE SIGHT OF BEING RIGHT AT THE BACK OF THE SEMI-TRUCK ALL OF A SUDDEN. THEY FOUND ME UNCONSCIOUS AND I ENDED UP AT SCRIPPS HOSP. FOR A WEEK AND MY CAR WAS TOTALED. I WAS OFF WORK FOR 3 WEEKS AND I HAVE NOT REPLACED MY CAR BUT I AM CARPOOLING CURRENTLY. ACSC JUST FINISHED AN INSPECTION ON MY RAV 4 AND THE FOOT PEDAL AND DOES NOT RULE OUT THAT THE FOOT PEDAL HAD A PROBLEM STATING THAT TOYOTA NEEDS TO TAKE THE PEDAL OFF AND DIS-ASSEMBLE IT FOR A CONCLUSIVE ANSWER. NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM AS THE VEHICLE SITS IN A AAA LOT IN SOUTHERN CALIFORNIA. IT HAS BEEN DEEMED A SALVAGE BY THE INSURER. *TR

  • NHTSA ID Number: 10317782
  • Incident Date: March 8, 2010

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE DRIVER STATES SHE WAS DRIVING 25MPH WAS DRIVING IN TRAFFIC AND THE VEHICLE ACCELERATED ON ITS OWN AND CRASHED INTO THE VEHICLE IN FRONT OF HER. THE CONTACT STATES THEY TOOK THE VEHICLE TO THE DEALER AND THEY SAID THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 9,800. THE CURRENT MILEAGE IS 9,820.

  • NHTSA ID Number: 10316567
  • Incident Date: March 4, 2010

AT A LOCAL MALL I WAS STOPPED AND WAITING FOR A PARKING SPOT TO BECOME AVAILABLE. WHEN A PARKING SPOT BECAME OPEN, I WAS WITHIN 5' TO 10' FOOT OF THE PARKING SPOT ENTRANCE. WHILE MAKING 90% RIGHT SWING FROM A DEAD STOP I LIGHTLY PUT PRESSURE ON THE ACCELERATOR PEDAL OF OUR 2009 TOYOTA RAV4 IT LUNGED FORWARD AND ACCELERATED RAPIDLY I APPLIED THE BRAKE PEDAL HARD BUT WAS NOT ABLE TO TOTALLY STOP THE CAR IN THE SHORT DISTANCE OF THE PARKING SPACE AND AT ABOUT 1 TO 2 MILES PER HOUR OUR AUTO HIT A CEMENT 'LLED YELLOW POST DIVIDER THAT SEPARATED MY PARKING AREA FROM THE ONE AHEAD, LEAVING US WITH A CRACKED LOWER GRILL AND SIGHTLY DENTED BUMPER. LUCKILY NO ONE WAS INJURED, BUT WE WERE VISIBLY SHAKEN. I TOOK OUR AUTO TO THE TOYOTA DEALER SERVICE DEPT. AND THEY PERFORMED WHAT THEY CALLED A > HEALTH CHECK TEST< . IN THEIR REPORT THEY STATED > ALL SYSTEMS OPERATING PROPERLY -- NO ADVERSE OPERATION NOTED < . WE RECEIVED OUR 2009 RAV4 ON JULY 29, 2009. FROM THE BEGINNING TILL THE PRESENT WE HAVE HAD A LUNGING OR A RAPID START FROM {A COMPLETE STOP} TO {A START- -TAKE OFF } WITH VERY LITTLE PRESSURE ON THE ACCELERATOR, WHEN THE PROBLEM MANIFESTS IT SELF THE ACCELERATION IS FAST ENOUGH TO THROW PEOPLE BACK IN THEIR SEATS, THIS HAPPENS RANDOMLY ABOUT 20% OF THE TIME, {ETC} GIVEN OR TAKEN OF THE EST. TIME FRAME UNKNOWN, YOU NEVER KNOW WHEN OR HOW OFTEN IT MAY HAPPEN IN A ROW. TIME FRAME HAS NOT BEEN IDENTIED SO FAR. I HAVE HAD THIS CHECKED BY THE SAME SERVICE DEPT. THREE TIMES SO FAR, LAST TIME ON FEB. 17, 2010 AT THE SAME TIME THE RECALL A0A PEDAL REINFORCEMENT PLATE WAS INSTALLED. AGAIN REPORT OF > HEALTH CHECK TEST < PERFORMED > ALL SYSTEMS OPERATING PROPERLY -- NO ADVERSE OPERATION NOTED <. I HAVE ALSO CALLED TOYOTA AMERICAN HEADQUARTERS IN CALF. AND ADDRESSED THIS MATTER WITH THEM TO DATE I HAVE BEEN GIVEN NO RESOLVE. I BELIEVE, AND CAN IT ALSO BE POSSIBLE : MAYBE A SOFTWARE PROGRAM GLITCH: *TR

  • NHTSA ID Number: 10316803
  • Incident Date: March 4, 2010

OUR RAV4 WAS APPARENTLY NOT INCLUDED IN THE LAST RECALLS BUT I NOW BELIEVE THIS IS INCORRECT. ON 2/27 I REAR-ENDED A TRUCK GOING ABOUT 30-35 MPH. I ORIGINALLY THOUGHT I HAD MISSED THE BRAKE PEDAL AND BY THE TIME I REALIZED THE CAR WAS NOT STOPPING I HAD TO SLAM MY BRAKES AND TRIED TO TURN TO MISS THE CAR IN FRONT OF ME. AFTER CHECKING FURTHER I'M NOT SURE HOW I WOULD HAVE EVEN BEEN ABLE TO ENTIRELY MISS THE PEDAL. I WAS VERY SHAKEN UP AND THOUGHT I HAD IMAGINED THAT THE CAR WAS ACCELERATING AFTER I HAD ORIGINALLY BRAKED UNTIL I OVERHEARD MY 8 YR OLD DAUGHTER TALKING TO SOMEONE ELSE AND SAYING SHE 'FELT LIKE WE WERE GOING FASTER INSTEAD OF STOPPING". IF NOT FOR THE URGING OF FRIENDS AND FAMILY AND AFTER RESEARCHING, I'M NOT SURE I WOULD HAVE EVEN THOUGHT IT WAS A TOYOTA PROBLEM. LUCKILY I WAS THE ONLY PERSON TO BE INJURED WITH A SPRAINED FOOT, BUT IF THIS CAN HELP TO SAVE SOMEONE ELSE FROM A POTENTIALLY FATAL CRASH I WOULD FEEL THAT I HAVE DONE MY PART. PLEASE PUSH TOYOTA TO FIND OUT THE REAL PROBLEM AND GET IT FIXED. I'M NOT SURE HOW I AM EVEN GOING TO BE ABLE TO DRIVE THAT TRUCK AGAIN WITHOUT FEELING CONFIDENT THAT MY FAMILY AND I ARE SAFE. *TR

  • NHTSA ID Number: 10313650
  • Incident Date: February 24, 2010

TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE LUNGED OR RAPIDLY ACCELERATED FROM A COMPLETE STOP. IN ONE INSTANCE, HE APPLIED THE BRAKE PEDAL BUT WAS NOT ABLE TO STOP THE VEHICLE. AT APPROXIMATELY 2-3 MPH, HE HIT A CEMENT DIVIDER IN A PARKING LOT WHICH CAUSED DAMAGE TO THE LOWER GRILL. HE ALSO NOTICED THAT THE FAILURE RANDOMLY OCCURRED ABOUT 20% OF THE TIME WHILE DRIVING. HE TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT THEY COULD NOT FIND ANYTHING WRONG. ON 02/17/2010, THE DEALER INSTALLED A METAL PLATE BEHIND THE ACCELERATOR PEDAL THREE TIMES. HE CALLED THE MANUFACTURER AND SPOKE WITH A REPRESENTATIVE WHO INSTRUCTED HIM TO TAKE THE VEHICLE BACK TO THE DEALERSHIP. THE CONTACT STATED THAT THE PROBLEM STILL OCCURRED EVEN AFTER THE REPAIR WAS PERFORMED. THE CURRENT MILEAGE WAS APPROXIMATELY 5,100. THE FAILURE MILEAGE WAS APPROXIMATELY 400.

  • NHTSA ID Number: 10310462
  • Incident Date: February 15, 2010

HI, MY FRIEND HAS A 2009 TOYOTA TUNDRA THAT THE BRAKE PEDAL DRIFTS TO THE FLOOR IN UNDER 3 MINUTES AND UNDER 1 MINUTE IN MOST INSTANCES. IN NOVEMBER OF 2009 I WAS REAR-ENDED BY A 2009 RAV4 IN PHILADELPHIA, PA THAT HAD SIMILAR PROBLEMS. THE OTHER DRIVER CLAIMED HE WAS BRAKING BUT THE VEHICLE WOULD NOT STOP AND HE HAD THE PEDAL TO THE FLOOR. THERE WAS NO SOUND OF SCREECHING TIRES BEFORE BEING REARENDED. *TR

  • NHTSA ID Number: 10305089
  • Incident Date: February 4, 2010

AT ABOUT NOON ON 2/3/10- OUR 2009 TOYOTA RAV 4 SUDDEN ACCELERATION (OR STUCK GAS PEDAL) CAUSED ME TO REAR END ANOTHER CAR THAT WAS STOPPED AT A RED LIGHT. I WAS MOVING VERY SLOWLY ABOUT 5-10MPH, JUST GLIDING BECAUSE THE CAR IN FRONT OF ME HAD BEEN STOPPED BY THE LIGHT AND IT WAS JUST STARTING TO SLOWLY MOVE AS THE LIGHT TURNED GREEN. I HAD MY FOOT ON THE BRAKE, AND THE RAV 4 SEEMED TO ACCELERATE, CAUSING ME TO PRESS AS HARD AS I COULD ON THE BRAKES, BUT I COULD NOT STOP BEFORE HITTING THE CAR IN FRONT OF ME. IT SEEMED AS IF THE RAV4 JUST ACCELERATED BY ITSELF. THE RAV 4 HAS BEEN TOWED TO A REPAIR FACILITY. 4 HOURS BEFORE THIS HAPPENED, WE HAD THE RAV 4 AT OUR TOYOTA DEALER FOR INSPECTION OF THE GAS PEDAL AND IT WAS CONFIRMED THAT IT HAD ONE OF THE SUSPECT ASSEMBLIES. BUT THEY SAID THEY COULD NOT DO ANYTHING, AS THEY HAD NO INSTRUCTIONS OR PARTS YET FROM TOYOTA AND SAID WE WOULD BE NOTIFIED WHEN THE TIME CAME. *TR

  • NHTSA ID Number: 10305253
  • Incident Date: February 4, 2010

GAS PEDAL STUCK ON MY 2009 RAV4 AND I HIT THE REAR OF THE CAR IN FRONT OF ME AT A 4 WAY STOP. I WAS ABLE TO ENGAGE THE BRAKES BUT THE DISTANCE/TIME WAS TOO SHORT FOR THE BRAKES TO OVER COME THE ACCELERATION. IN FRONT OF THE CAR THAT I HIT WAS A PEDESTRIAN CROSSING--IF IT WERE NOT FOR THE CAR IN FRONT OF ME I WOULD HAVE STRUCK PEDESTRIANS. BEFORE THE ACCIDENT I DID NOT DETECT ANY EVIDENCE OF A PROBLEM. THE PEDAL FAILURE WAS A ONE TIME INCIDENT. AFTER THE ACCIDENT (BEFORE THE RECALL) IT NEVER OCCURRED TO ME THAT THERE WAS A MECHANICAL PROBLEM--I ASSUMED SOMEHOW THAT I HAD MY FOOT ON BOTH ACCELERATOR AND BRAKE. HOWEVER AFTER SPENDING MUCH TIME IN MY DRIVEWAY I COULD NOT REPLICATE HAVING MY FOOT PUSH BOTH THE GAS PEDAL AND BRAKE PEDAL. MY WIFE AND I AGREED THAT SHE WOULD DRIVE THE RAV4--AND I WOULD NOT. SOON AFTER MY ACCIDENT THE 2009 RAV 4 RECALL FOR STICKING GAS PEDAL WAS ANNOUNCED. I AM ABSOLUTELY SURE THAT THE STICKING GAS PEDAL CAUSED THE ACCIDENT. SINCE THE DATE OF THE RECALL (JANUARY 21) WE PARKED THE CAR IN OUR DRIVEWAY. WE WILL NOT DRIVE OUR RAV4 I CONTACTED MY DEALER (LOMBARD TOYOTA, LOMBARD IL)--THEY REPLIED THAT AS A DEALER THEY COULD ONLY RECOMMEND THAT I CALL TOYOTA'S CUSTOMER EXPERIENCE NUMBER AFTER A COUPLE DAYS I WAS ABLE TO GET THROUGH TO THE "TOYOTA EXPERIENCE" LINE--OVER THE NEXT SEVERAL DAYS I WAS PASSED UP THE LINE UNTIL I WAS ABLE TO SPEAK TO A CASE MANAGER. ON JANUARY 27THE A TOYOTA FIELD TECHNICIAN CAME TO MY HOUSE AND INSPECTED MY CAR. SINCE THEN I HAVE HEARD NOTHING FROM TOYOTA. *TR

  • NHTSA ID Number: 10304801
  • Incident Date: February 3, 2010

TL* THE CONTACT OWNS A 2009 TOYOTA RAV 4 .THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH WHEN PULLING INTO A PARKING SPACE AND WHILE HAVING HER FOOT ON THE BRAKE, THE VEHICLE ACCELERATED ON ITS OWN. IT WENT OVER A PARKING BLOCK AND A CURB AND THEN HIT A BUILDING WALL. THE VEHICLE WAS TOWED TO A BODY SHOP, THEN IT WAS PICKED UP BY HER INSURANCE COMPANY.THE WHOLE FRONT END AND THE PASSENGER SIDE DOOR WERE DAMAGED DUE TO THE CRASH. THERE WERE MINOR INJURIES, THE CONTACT WAS TRANSPORTED TO THE HOSPITAL. THERE WAS A POLICE REPORT FILED. THE CONTACT ALSO STATED THAT THIS HAS ONLY OCCURRED ONCE. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY WILL INVESTIGATE THE FAILURE AND LET HER KNOW THE OUTCOME OF THIS INVESTIGATION. THERE HAVE BEEN NO REPAIRS DONE TO THE VEHICLE TO DATE.THE FAILURE AND CURRENT MILEAGE WAS 6615.

  • NHTSA ID Number: 10303703
  • Incident Date: February 1, 2010

TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH INTO A PARKING SPACE AND WHEN PRESSURE WAS APPLIED TO THE BRAKE PEDAL THE VEHICLE ACCELERATED EXCESSIVELY. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A VEHICLE. THE EMERGENCY BRAKE WAS ENGAGED DURING THE FAILURE. THERE WERE NO PERSONAL INJURIES. THE POLICE WERE CALLED TO THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS OPERABLE; HOWEVER, IT WAS TAKEN TO A BODY COLLISION CENTER FOR REPAIR. THE CAUSE OF FAILURE HAS NOT BEEN DETERMINED AT THIS TIME. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 10V017000 (VEHICLE SPEED CONTROL;ACCELERATOR PEDAL). HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL DEFECT SINCE THE MANUFACTURER WAS LOCATED IN JAPAN. THE FAILURE MILEAGE WAS 5,000.

  • NHTSA ID Number: 10285973
  • Incident Date: October 1, 2009

AN EMERGENCY STOP FROM HIGHWAY SPEEDS (65 MPH) ON HOT (85+F) DRY PAVEMENT RESULTED IN A SIGNIFICANTLY LESS THAN EXPECTED BRAKING CAPACITY. BEST GUESS IS THAT THE TRACTION CONTROL SYSTEM THROTTLED BACK AVAILABLE BRAKING CAPACITY. BRAKE PEDAL CAN BE PUSHED TO THE FLOOR AT WILL BUT THE TRACTION CONTROL SYSTEM TAKES OVER BRAKING. THE BRAKES CANNOT BE IMMEDIATELY RELEASED AND ADDITIONAL PRESSURE (BRAKING) CANNOT BE APPLIED. *TR

  • NHTSA ID Number: 10285819
  • Incident Date: September 30, 2009

I WAS INVOLVED IN A MULTI-CAR COLLISION. MY DRIVERS AIR BAG DID NOT INFLATE ALTHOUGH THOSE IN THE OTHER CARS DID. THIS RESULTED IN MORE SERIOUS INJURY TO ME THAN SHOULD HAVE OCCURRED. *TR

  • NHTSA ID Number: 11265257
  • Incident Date: September 30, 2019

DAUGHTER WAS DRIVING 65MPH ON INTERSTATE WHEN LARGE TRUCK IN FRONT OF HER DROPPED THEIR DRIVE SHAFT. SHE TRIED TO STRADDLE THE OBJECT DUE TO NO SHOULDER AND ANOTHER VEHICLE IN NEXT LANE. REPORT STATED IT RUPTURE GAS TANK AND LOSS ABILITY TO STEER VEHICLE SENDING GET INTO AND THROUGH GUARDRAIL. TOTALLED EVERYONE FRONT END OF VEHICLE. NO AIRBAGS DEPLOYED. SHE SUFFERED SIGNIFICANT CONCUSSION AND WHIPLASH.

  • NHTSA ID Number: 11194011
  • Incident Date: April 2, 2019

ON MAY 26, 2016, MY MOTHER WAS TRAVELING NORTH ON I-69 NEAR EDDYVILLE, KENTUCKY IN HER 2009 TOYOTA RAV4 WITH MY SON IN THE FRONT PASSENGER SEAT. A DRIVER TRAVELING SOUTH ON I-69 CROSSED THE MEDIAN INTO THE NORTHBOUND LANE, AND COLLIDED WITH MY MOTHER'S VEHICLE HEAD-ON. AT THE TIME OF THE COLLISION, BOTH MY MOTHER AND SON WERE WEARING THEIR SEAT BELTS, HOWEVER, THE SEAT BELTS DID NOT WORK PROPERLY AND CONTRIBUTED TO MY MOTHER AND SON'S SERIOUS INJURIES. DURING THE COLLISION, THE LAP BELT ON BOTH SEAT BELTS TIGHTENED SUBSTANTIALLY, WHILE THE SHOULDER RESTRAINT NEVER TIGHTENED OR LOCKED. AS A RESULT OF THE SEAT BELT ISSUE, MY SON AND MOTHER SUSTAINED SIGNIFICANT ABDOMINAL INJURIES DUE TO THE EXTREME TIGHTENING OF THE LAP BELT, AND HEAD INJURIES AS A RESULT OF THE FAILURE OF THE SHOULDER RESTRAINT TO PROPERLY LOCK. SPECIFICALLY, MY SON SUSTAINED A LIVER LACERATION, PULMONARY CONTUSION, AND SUPERIOR MESENTERIC ARTERY THROMBOSIS AS A RESULT OF THE EXTREME TIGHTENING OF THE LAP BELT WITHOUT TIGHTENING OF THE SHOULDER RESTRAINT. ADDITIONALLY, BECAUSE THE SHOULDER RESTRAINT FAILED TO WORK PROPERLY, IT DID NOT STOP HIS FORWARD MOMENTUM, CAUSING HIM TO STRIKE HIS HEAD ON THE DASHBOARD OR WINDSHIELD AND SUSTAIN A TRAUMATIC BRAIN INJURY. MY MOTHER SUSTAINED MULTIPLE RIB FRACTURES, A LEFT PNEUMOTHORAX, SMALL BOWEL ENTEROTOMY, MESENTERIC TEAR, AVULSION OF THE SIGMOID COLON, AND TEARING OF HER ABDOMINAL MUSCULATURE AS A RESULT OF THE SEAT BELT. *DT*JB

  • NHTSA ID Number: 10957768
  • Incident Date: March 1, 2017

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT SWERVED TO AVOID A VEHICLE. THE VEHICLE DRIFTED TO THE LEFT AND CRASHED INTO A TREE. THE AIR BAG DEPLOYED. UPON DEPLOYMENT, THE AIR BAG BURST OPEN AND RELEASED A METAL BRACKET. THE CONTACT RECEIVED LEG, ABDOMINAL, ARM, NECK, BACK, HEAD, ANKLE, AND KIDNEY INJURIES. MEDICAL ATTENTION WAS NEEDED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

  • NHTSA ID Number: 10871759
  • Incident Date: June 1, 2016

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHILE REVERSING AT APPROXIMATELY 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE STOPPED. ON ANOTHER OCCASION, THE CONTACT STATED THAT AFTER SWITCHING INTO THE DRIVE POSITION, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED HOWEVER, THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

  • NHTSA ID Number: 10598075
  • Incident Date: June 13, 2014

ON JUNE 8, 2014, WHILE DRIVING MY 2009 TOYOTA RAV4, I BEGAN TO SLOW FOR A STOP LIGHT. SEVERAL CARS WERE ALREADY STOPPED. SUDDENLY, AND UNEXPECTEDLY, MY CAR BEGAN TO ACCELERATE CAUSING ME TO CRASH INTO ANOTHER VEHICLE, AND FORCING IT INTO A SECOND VEHICLE. AFTER THE INITIAL IMPACT; MY ENGINE CONTINUED TO REV-UP, EVEN THOUGH MY FOOT WAS OFF THE ACCELERATOR AND HARD ON THE BRAKES. FINALLY, I SHIFTED INTO PARK AND TURNED OFF THE IGNITION. ALL THREE VEHICLES WERE DAMAGED, TWO SIGNIFICANTLY. A PASSENGER IN THE SECOND VEHICLE EXPRESSED PERSONAL ANXIETY DUE TO A 'HEART CONDITION' AND POSSIBLE NECK INJURY. BOTH DRIVERS FILED CLAIMS ON MY INSURANCE, BUT NO DAMAGE ESTIMATES OR INJURY CLAIMS ARE AVAILABLE AS YET. A POLICE REPORT WAS FILED. DURING 2013, I HAD TWO PREVIOUS ACCIDENTS AND SEVERAL INCIDENTS WHILE DRIVING THIS RAV4, CAUSED BY SUDDEN AND UNEXPECTED ACCELERATION. DAMAGE OF ABOUT $3,000 WAS INCURRED; HOWEVER, NO OTHER VEHICLES WERE INVOLVED. ONE ACCIDENT REPORT WAS FILED. ON SEVERAL OTHER OCCASIONS, WHILE DRIVING ON THE INTERSTATE HIGHWAYS, THE RAV4 SUDDENLY AND UNEXPECTEDLY, ACCELERATED. IN EACH INSTANCE, I REGAINED CONTROL OF THE VEHICLE AND NO ACCIDENT OR DAMAGE OCCURRED. PRIOR TO OWNING THE RAV4, I PURCHASED A NEW 2008 4-DOOR TOYOTA CAMRY. ON NUMEROUS OCCASIONS, DURING THE EIGHT MONTHS I OWNED THE VEHICLE, I EXPERIENCED SUDDEN AND UNEXPECTED ACCELERATION, ESPECIALLY AT CRUISING SPEEDS ON THE HIGHWAY. BECOMING VERY UNCOMFORTABLE DRIVING IT ' I TRADED THE CAMRY ON THE THEN NEW 2009 TOYOTA RAV4. AS A 68 YEAR OLD SINGLE WORKING WIDOW, I AM AFRAID OF DRIVING THE RAV4 TO WORK OR ON WEEKENDS. IN JANUARY, 9013, A LEGAL CLAIMS ADMINISTRATOR FOR TOYOTA MOTOR SALES, ADVISED BY LETTER THAT BASED ON THEIR INSPECTION OF THE 2009 RAV4; THE 2013 ACCIDENTS WERE 'NOT THE RESULT OF ANY TYPE OF MANUFACTURING OR DESIGN DEFECT.'*JS

  • NHTSA ID Number: 10510119
  • Incident Date: April 30, 2013

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES AT 45 MPH, THE BRAKES FAILED TO RESPOND, CAUSING HIM TO CRASH INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS THROWN INTO THE WINDSHIELD AND SUSTAINED NUMEROUS SEVERE TO MODERATE INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE FRONT END WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT A FIELD REPRESENTATIVE WOULD BE DISPATCHED THE FOLLOWING DAY TO FURTHER INSPECT THE VEHICLE. ONE MONTH LATER, THE REPRESENTATIVE STILL HAD NOT PERFORMED THE INSPECTION. THE MANUFACTURER STATED THAT SINCE THE REPAIRS HAD ALREADY BEGUN, THEY WOULD NOT BE ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 57,000. UPDATED 10/28/2014*LJ UPDATED 7/14/2015*JS

  • NHTSA ID Number: 10459633
  • Incident Date: May 25, 2012

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO EXIT THE VEHICLE AND ONCE SHE WAS SAFELY OUTSIDE, THE AIR BAGS THEN DEPLOYED. THE CONTACT WAS UNABLE TO RECALL THE SPECIFIC EVENTS OF THE CRASH AND HAD STRUCK HER HEAD ON THE STEERING WHEEL UPON IMPACT. THE VEHICLE SUSTAINED FRONT END DAMAGES AND WAS TOWED TO AN AUTO BODY SHOP. THE POLICE WERE NOTIFIED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 50,000. UPDATED 06/07/12*LJ UPDATED 06/11/12

  • NHTSA ID Number: 10413368
  • Incident Date: July 18, 2011

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHILE TRYING TO AVOID WHAT SHE THOUGHT WAS AN ANIMAL IN THE ROAD, BUT IT TURNED OUT TO BE PAPER. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND THE STEERING WHEEL LOCKED AS THE BRAKE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE CONTINUED TO ACCELERATE FORWARD UNTIL CRASHING INTO A PARKED VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS AWAITING REPAIRS. THE MANUFACTURER EXAMINED THE VEHICLE, AND STATED THAT THERE WAS NO FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 22,900. UPDATED 08/22/11*LJ THE CONSUMER SUFFERED A SHOULDER INJURY TRYING TO EXIT THE VEHICLE. UPDATED 06/22/12

  • NHTSA ID Number: 10359661
  • Incident Date: October 8, 2010

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT WAS DRIVING AT AN UNKNOWN LOW SPEED WHEN THE VEHICLE ABNORMALLY ACCELERATED, RESULTING IN THE CONTACT CRASHING INTO A BUILDING. THE CONTACT WAS REPORTED INJURED. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED BY THE CONTACTS INSURANCE COMPANY WHERE THE CONTACT WAS AWAITING REPAIRS. THE FAILURE AND CURRENT MILEAGE WAS 16,000.

  • NHTSA ID Number: 10347601
  • Incident Date: August 6, 2010

NECK NOT PROTECTED DURING SIDE-IMPACT CRASH. INJURED DRIVER TRAVELING APPROX 5 MPH AND OTHER DRIVER RAN RED LIGHT AT APPROX 40 MPH. DRIVER SUFFERED FORM CERVICAL HERNIATIONS AND CERVICAL BULGES EVEN THOUGH SAFETY RATINGS WERE QUITE HIGH FOR YR/MAKE/MODEL OF VEHICLE. AIR-BAGS DID NOT DEPLOY. HEADREST IS TILTED VERY FAR OUT. *TR

  • NHTSA ID Number: 10337010
  • Incident Date: June 21, 2010

2009 TOYOTA RAV4. CONSUMER WRITES TO EXPRESS DISCONTENT REGARDING TREATMENT RECEIVED FROM TOYOTA MOTOR SALES, U.S.A. INC. RELATED TO THE DEFECTIVE ACCELERATOR PEDAL PROBLEM *TGW THE CONSUMER STATED HE RECEIVED A SAFETY RECALL AFTER HE HAD AN ACCIDENT WHICH INVOLVED DAMAGES TO HIS VEHICLE AND BACK INJURIES. *JB

  • NHTSA ID Number: 10324542
  • Incident Date: April 8, 2010

TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND UPON RELEASE, THE VEHICLE SUDDENLY ACCELERATED CAUSING A CRASH. NONE OF THE AIR BAGS DEPLOYED AND THE CONTACT WAS INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BUT HAD NOT BEEN INSPECTED WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 18,000. UPDATED 06/10/10 *BF UPDATED 08/06/10*JB

  • NHTSA ID Number: 10322392
  • Incident Date: March 26, 2010

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) THESE EVENTS HAPPENED ON 12/22/10 IN SAN DIEGO. THE OWNER, MY CLIENT, WAS DRIVING A NEW 2009 TOYOTA RAV 4. HERE ARE THE VEHICLE SPECIFICS: TOYOTA RAV 4 5 DOOR 4X2 SUV VIN: [XXX] YR/MDL: 2009/4430A HERE IS HIS NARRATIVE: I WAS IN THE LEFT MOST LANE ON MIRAMAR BLVD. HEADED EAST TOWARDS THE 15 FWY. WHEN ALL OF A SUDDEN MY CAR 'JUMPED' FORWARD AND ACROSS THE CENTER INTO THE NEXT LANE AND INTO THE REAR OF A SEMI-TRUCK THAT WAS JUST TAKING OFF FROM A STOP AT THE LIGHT THAT HAD JUST TURNED GREEN. I REMEMBER DRIVING AND I REMEMBER THE CAR LUNGING ACROSS THE CENTER LANE AND THE SIGHT OF BEING RIGHT AT THE BACK OF THE SEMI-TRUCK ALL OF A SUDDEN. THEY FOUND ME UNCONSCIOUS AND I ENDED UP AT SCRIPPS HOSP. FOR A WEEK AND MY CAR WAS TOTALED. I WAS OFF WORK FOR 3 WEEKS AND I HAVE NOT REPLACED MY CAR BUT I AM CARPOOLING CURRENTLY. ACSC JUST FINISHED AN INSPECTION ON MY RAV 4 AND THE FOOT PEDAL AND DOES NOT RULE OUT THAT THE FOOT PEDAL HAD A PROBLEM STATING THAT TOYOTA NEEDS TO TAKE THE PEDAL OFF AND DIS-ASSEMBLE IT FOR A CONCLUSIVE ANSWER. NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM AS THE VEHICLE SITS IN A AAA LOT IN SOUTHERN CALIFORNIA. IT HAS BEEN DEEMED A SALVAGE BY THE INSURER. *TR

  • NHTSA ID Number: 10316803
  • Incident Date: March 4, 2010

OUR RAV4 WAS APPARENTLY NOT INCLUDED IN THE LAST RECALLS BUT I NOW BELIEVE THIS IS INCORRECT. ON 2/27 I REAR-ENDED A TRUCK GOING ABOUT 30-35 MPH. I ORIGINALLY THOUGHT I HAD MISSED THE BRAKE PEDAL AND BY THE TIME I REALIZED THE CAR WAS NOT STOPPING I HAD TO SLAM MY BRAKES AND TRIED TO TURN TO MISS THE CAR IN FRONT OF ME. AFTER CHECKING FURTHER I'M NOT SURE HOW I WOULD HAVE EVEN BEEN ABLE TO ENTIRELY MISS THE PEDAL. I WAS VERY SHAKEN UP AND THOUGHT I HAD IMAGINED THAT THE CAR WAS ACCELERATING AFTER I HAD ORIGINALLY BRAKED UNTIL I OVERHEARD MY 8 YR OLD DAUGHTER TALKING TO SOMEONE ELSE AND SAYING SHE 'FELT LIKE WE WERE GOING FASTER INSTEAD OF STOPPING". IF NOT FOR THE URGING OF FRIENDS AND FAMILY AND AFTER RESEARCHING, I'M NOT SURE I WOULD HAVE EVEN THOUGHT IT WAS A TOYOTA PROBLEM. LUCKILY I WAS THE ONLY PERSON TO BE INJURED WITH A SPRAINED FOOT, BUT IF THIS CAN HELP TO SAVE SOMEONE ELSE FROM A POTENTIALLY FATAL CRASH I WOULD FEEL THAT I HAVE DONE MY PART. PLEASE PUSH TOYOTA TO FIND OUT THE REAL PROBLEM AND GET IT FIXED. I'M NOT SURE HOW I AM EVEN GOING TO BE ABLE TO DRIVE THAT TRUCK AGAIN WITHOUT FEELING CONFIDENT THAT MY FAMILY AND I ARE SAFE. *TR

  • NHTSA ID Number: 10304801
  • Incident Date: February 3, 2010

TL* THE CONTACT OWNS A 2009 TOYOTA RAV 4 .THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH WHEN PULLING INTO A PARKING SPACE AND WHILE HAVING HER FOOT ON THE BRAKE, THE VEHICLE ACCELERATED ON ITS OWN. IT WENT OVER A PARKING BLOCK AND A CURB AND THEN HIT A BUILDING WALL. THE VEHICLE WAS TOWED TO A BODY SHOP, THEN IT WAS PICKED UP BY HER INSURANCE COMPANY.THE WHOLE FRONT END AND THE PASSENGER SIDE DOOR WERE DAMAGED DUE TO THE CRASH. THERE WERE MINOR INJURIES, THE CONTACT WAS TRANSPORTED TO THE HOSPITAL. THERE WAS A POLICE REPORT FILED. THE CONTACT ALSO STATED THAT THIS HAS ONLY OCCURRED ONCE. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY WILL INVESTIGATE THE FAILURE AND LET HER KNOW THE OUTCOME OF THIS INVESTIGATION. THERE HAVE BEEN NO REPAIRS DONE TO THE VEHICLE TO DATE.THE FAILURE AND CURRENT MILEAGE WAS 6615.

  • NHTSA ID Number: 10731632
  • Incident Date: July 1, 2015

WHILE MY WIFE WAS DRIVING ON THE HIGHWAY AT 60 MPH THE ENGINE LOST POWER. MOVING TO THE RIGHT LANE TO PULL OVER, FLAMES BEGAN COMING OUT OF THE TOP OF THE HOOD, HITTING THE WINDSHIELD. SHE TRIED STOPPING BUT BRAKE PEDAL WENT TO THE FLOOR, REQUIRING HER TO PUT THE CAR IN PARK AND SLIDE ON GRASS. SHE JUMPED OUT OF THE VEHICLE AND WITHIN 8 MINUTES THE CAR WAS COMPLETELY DESTROYED.

  • NHTSA ID Number: 10344851
  • Incident Date: July 23, 2010

10 MONTH OLD TOYOTA RAV-4 CAUGHT FIRE UNDER THE HOOD WHILE SITTING IN PARKING GARAGE AND BURNED. *TR

  • NHTSA ID Number: 10270200
  • Incident Date: May 28, 2009

TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. AFTER PLACING THE VEHICLE INTO PARK, THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE SMOKE MOSTLY APPEARED ON THE PASSENGER SIDE UNDERNEATH THE DASHBOARD AND WINDSHIELD WIPERS. BY THE TIME THE FIRE DEPARTMENT ARRIVED, THERE WERE VERY STRONG FLAMES COMING FROM THE VEHICLE. THE HEAT FROM THE FIRE MELTED THE GARAGE DOOR. THE FIRE WAS EXTINGUISHED AND THE FIRE MARSHALL STATED THAT THE CAUSE OF THE FIRE WAS DUE TO A MECHANICAL OR ELECTRICAL DEFECT IN THE VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND IS STILL AT THE PARKING GARAGE. THE CONTACT BELIEVES THAT A RECALL SHOULD BE ISSUED. THE CURRENT AND FAILURE MILEAGES WERE 3,000.

All Complaints

  • NHTSA ID Number: 11538937
  • Incident Date: August 16, 2023

Four incidents of unintended acceleration , in all instances foot was on break petal NOT on gas petal, 3 instances vehicle was stopped at traffic light, last incident was pulling into a parking space foot on brake, in all instances braked hard and shifted vehicle into neutral and turned vehicle off to avoid collisions, personal injury and property damage

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11532363
  • Incident Date: July 14, 2023

My rear passenger suspension has multiple part damage. Rear shock bracket failure and other parts.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11514445
  • Incident Date: March 29, 2023

paint recall the problem was confirmed twice by sansone dealership avenel, nj. 4/28/2021 and 12/1/2022. on both occasionspictures were submitted and i was told it would be taken care of. on 1/23/2023 i dropped car off to be repainted and was told it would be about 1.5 weeks. i picked up the car unrepaired on 2/21/2023. they said they would not honor recall

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11512656
  • Incident Date: March 19, 2023

Engine rattle on cold start ups.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11492744
  • Incident Date: November 8, 2022

My car was being seviced today for rear brakes and the Toyota dealer needed to unseal previous safety recall in order to perform the service. I'm being charged to undo the recall to perform the service and then to reapply the recall. I do not understand how this cost is not the responsibility of the manufacturer, Toyota. If there is a recall issued for an auto, shouldn't the recall correction allow for future auto maintenance where the recall doesn't need to undone and then reapplied?

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11446158
  • Incident Date: January 4, 2022

The rear lower suspension arms recall notice solution was replacement of arms if needed and than sealed with epoxy. Labels were applied stating the arm is no longer adjustable. The vehicle no longer can routinely get a wheel alignment at a market expense. The Toyota company suggests for further alignments go to a Toyota dealership and have a alignment done for 900.00 dollars every time you need a alignment. This is not a safe solution. This only makes owners go to their dealerships and give them thousands of more dollars for taking away a routine adjustable maintenance capability with this permanent one time fix.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11444982
  • Incident Date: December 26, 2021

My mother had the exact same issue reported in Toyota Manufacturer case 1707311582 and NHTSA report 11396355 from Feb 15, 2021. My mother had not reported to me, until it happened while I was driving her around Dec. 24, 2021, that her Rav. rev'd and accelerated when she applied the brake while leaving a parking spot. Here's what I've reported to my Toyota dealership where we bought the vehicle. Until last month (Nov. 21), the vehicle had an immaculate operation and maintenance record. To the repair shop "Twice in the past month, we've had brake failure, accelerator failure issues. The first time, my mother was pulling forward at less than 5 miles per hour in a parking lot. She pushed the brake pedal when pulling forward, but the car did not slow, the brakes did not engage, and instead, the RAV revved and accelerated forward. She crashed into the parked vehicle and incurred damages that already have been fixed by USAA at a service location in Richmond. The airbag did not deploy. Dec. 24, here in Churchland, I was driving with her. While coasting to a stop light at less than 10 miles per hour, I attempted to stop by pressing the brake. The car revved and accelerated to the light, I pressed both feet again, and the car continued to accelerate and I ended up running a red light and luckily we did not have an accident or cause the person behind us to rear end us. It was not until after my driving on Dec. 24 that my Mom told me she had an accident a month earlier and it was because she couldn't get the car to stop. She assumed it was her. The vehicle has almost 90k miles. Looking for recalls, because this is not normal for brakes to malfunction this way, I found a consumer article describing to my Mom's and my description to almost exact detail captured in Manufacturer case number provided above. That vehicle had approximately 77k miles. I will be contacting USAA to report the issue, this is clearly a safety issue."

  • Crash: 1 Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11444716
  • Incident Date: December 22, 2021

The paint on my white 2009 Toyota RAV4 has been coming off. Sheets of color is peeling on the roof. I have several large (1-2 inches) bare spots on the top and many tiny ones on the body hood and doors, rusting for years. The manager of Titus-Will Toyota advised me not to do anything about it when I showed them the recall letter from Toyota and let him take pictures of the affected areas of my car. He said he would send a request and let me know about the repair decision. It has been more than two years since my complaint. I ask about it almost every time I go there for my scheduled service maintenance, and I get no answer so far. Until now, I still don’t have a response from them, and I am a little unhappy. Also, I see that I am not their favorite customer and avoided by management as they are always swamping. I showed them how bad the paint continues to come off, and the rust is awful. I could off taken care of it by now, but the manager clearly said not to paint it or do anything about it until he gets confirmation about the issue. My roof could start licking with all this rain and rust. Thank you.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11402975
  • Incident Date: March 15, 2021

MY PROBLEM IS UPON INSPECTION OF THE VEHICLE I WAS TOLD A RECALL (16V596000) FOR MY REAR SUSPENSION ARMS WAS AVAILABLE AND I NEEDED TO HAVE IT DONE AS THE BACK END NUTS COULDN'T BE ADJUSTED. I CALLED A DEALERSHIP AND WAS TOLD THIS WAS TAKEN CARE OF 3 YEARS AGO, YET THE PROBLEM STILL REMAINS.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11396355
  • Incident Date: February 15, 2021

WHILE DECELERATING ON A FREEWAY OFF-RAMP AT APPROX. 25 MPH, THE BRAKES FAILED TO STOP THE CAR. GOING NO MORE THAN 5 MPH, I LIFTED OFF SLIGHTLY THEN DEPRESSED THEM ALL THE WAY TO THE FLOOR; THEY DIDN'T ENGAGE PROPERLY BUT FINALLY SLOWED THE CAR ALMOST TO A COMPLETE STOP, BUT THE ENGINE REVVED AND THE CAR KEPT WANTING TO GO FORWARD. I THREW THE TRANSMISSION INTO PARK AND TURNED OFF THE IGNITION.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11378431
  • Incident Date: December 8, 2020

THE PAINT ON OUR 2009 TOYOTA RAV4 COMES OF WITH THE SLIGHTEST BUMP FROM SOMETHING LIKE A BRANCH, WHICH SHOULD NOT NORMALLY CAUSE PAINT TO COME OFF. BECAUSE OF THIS WE HAVE SEVERAL BARE SPOTS WHICH ARE BEGINNING TO RUST.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11364365
  • Incident Date: October 14, 2020

I TOOK MY CAR IN FOR SERVICE ON OCTOBER 12, 2020 BECAUSE THE OIL LIGHT WAS FLICKERING THOUGH I AM NOT DUE FOR ANOTHER OIL CHANGE UNTIL JANUARY. I WAS TOLD TO REPLACE THE MOTOR DUE TO EXCESSIVE OIL CONSUMPTION. UPON RESEARCHING ONLINE LEARNED THAT THIS IS DUE TO DEFECTIVE PISTON RINGS AND IN 2011, TOYOTA ISSUED A TECHNICAL SERVICE BULLETIN. AT THIS POINT, THEY ARE REFUSING TO CORRECT THE ERROR WITH THE DESIGN OF THE PISTONS.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11354369
  • Incident Date: September 11, 2020

SHEETS OF THE PAINT STARTED TO COME OFF WHILE GOING DOWN THE HIGHWAY.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11350573
  • Incident Date: August 20, 2020

ALL LIGHTS COME ON CHECK ENGINE,4WD,TRAC , COME AND GOES, GOING 6 TIMES ALREADY TO DEALER LAST 2 WEEKS.. RAV4 WITH LOW MILES .. TOYOTA VERY DISSATISFIED

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11324360
  • Incident Date: May 13, 2020

WHEN THE VEHICLE TRAVELS ABOVE 25 MPH, A LOUD WHINING NOISE CAN BE HEARD FROM THE REAR-CENTER OF THE VEHICLE. THE NOISE PROGRESSIVELY INCREASES IN VOLUME AS THE VEHICLE INCREASES ITS SPEED. ONCE THE VEHICLE TRAVELS FAST ENOUGH, OR ENOUGH POWER IS FED THROUGH, POWER OF THE VEHICLE CAN BE AFFECTED. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11316507
  • Incident Date: March 6, 2020

WHINING NOISE FROM REAR AND CONTINUES TO GET LOUD WHILE DRIVEN. WAS TOLD IT MAY BE MY REAR DIFFERENTIAL THAT WAS IDENTIFIED BY TOYOTA IN 2013

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11315921
  • Incident Date: March 3, 2020

THE POWER STEERING LIGHT CAME ON THEN THE STEERING WHEEL LOCKED I JERKED IT TO THE RIGHT TO GET IT TO PULL OFF THE ROAD. I WAS DRIVING ON A CITY STREET GOING UP HILL WHEN THE CAR FINALLY DISABLED, THE MECHANIC TOLD ME HE FOUND NOTHING WRONG WHEN HE PUT IT ON THE DIAGNOSTIC I DON'T FEEL SAFE DRIVING THE CAR WITH MY CHILD I'VE PAID 140.00 FOR AND INSPECTION NOW I'M TAKING IT TO THE SF TOYOTA MECHANIC.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11309344
  • Incident Date: February 15, 2020

AUTO BURNING EXCESSIVE OIL AND COOLANT BOX STAYS FULL TO TOP CAR IS STATIONARY

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11299214
  • Incident Date: January 14, 2020

TL* THE CONTACT OWNS A 2009 TOYOTA RAV-4. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TECHNICIAN NOTICED THAT THE CANISTER WAS FRACTURED AND WAS LEAKING FUEL AND NEEDED TO BE REPLACED TO BE ABLE TO PASS INSPECTION. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE CONTACT CALLED NEW COUNTRY TOYOTA OF SARATOGA SPRING DEALER, (3002 NY-50 BUILDING #1, SAGATOGA SPRINGS, NY 12866, (518) 584-7272) AND INFORMED THEM OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11297696
  • Incident Date: January 7, 2020

I WAS PARALLEL PARKING THE 2009 RAV 4 IN YELLOW SPRINGS OHIO. WITH MY FOOT ON THE BRAKE I WAS STRAIGHTENING THE CAR OUT WITH THE GEARSHIFT IN ONE WHEN THE CAR ACCELERATED, JUMPED THE CURB AND HIT A VERTICAL SIGN POST THAT IDENTIFIED THE PARKING SPOT AS A HANDICAPPED SPOT. THERE WERE NO INJURIES AND THE AIR BAGS DID NOT DEPLOY. THERE WAS APPROXIMATELY $1800 DAMAGE TO THE CAR WHICH WAS REPAIRED AND DRIVEN UNTIL A SIMILAR ACCIDENT ON 5 JAN 2020 WHICH WILL BE FILED IN A SEPARATE COMPLAINT. A COMPLAINT WAS LODGED WITH TOYOTA WHO INVESTIGATED, READOUT THE EDR/VCH DATA, TEST DROVE THE VEHICLE AND CONCLUDED THERE WAS NO DEFECT.

  • Crash: 1 Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11297729
  • Incident Date: January 7, 2020

THIS COMPLAINT IS RELATED TO AND THE SAME TYPE OF COMPLAINT AS COMPLAINT #11297696. IT ALSO IS A DUPLICATE OF COMPLAINT # 11297717 WHICH I NOTICED WHEN I PRINTED IT OUT DELETED ALL BUT THE FIRST TEN WORDS OF WHAT HAPPENED. ON 5 JANUARY 2020 I WAS PARKING THE RAV 4 IN A LARGE PARKING LOT AT THE GREEN TOWN CENTER IN BEAVERCREEK, OHIO. THE PARKING LOT WAS SET UP WITH HEAD-TO-HEAD PARKING. I PULLED INTO THE SPACE AND BACKED-UP TO EVEN THE CAR OUT BETWEEN THE DESIGNATED WHITE LONES. WITH MY FOOT ON THE BRAKE AND THE GEAR SHIFT IN THE LOWEST GEAR I WAS EDGING FORWARD WHEN THE RAV 4 SUDDENLY ACCELERATED AND HIT THE HONDA ODYSSEY VAN IN FRONT OF US.I WAS ABLE T BACK THE CAR UP AND SINCE THE HONDA WAS UNOCCUPIED WE CALLED THE POLICE WHO FILED A REPORT IN BEAVERCREEK AND LEFT A CRD ON THE HONDA'S WINDSHIELD. THE DAMAGE TO THE VAN WAS BUMPER SCRAPES AND THE DAMAGE TO THE RAV WAS BUMPER SCRAPES AND A TEAR IN THE BUMPER. AN ESTIMATE HAS NOT BEEN MADE ON REPAIR COSTS AND TOYOTA HAS NOT BEEN CONTACTED.

  • Crash: 1 Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11297717
  • Incident Date: January 7, 2020

THIS COMPLAINT IS THE SAME TYPE OF PROBLEM IDENTIFIED IN COMPLAINT #11297696. ON 5 JAN 2020 I WAS PARKING THE RAV 4 IN A LOT AT THE GREENE TOWN CENTER IN BEAVERCREEK OHIO. I PULLED INTO A SPACE WHICH WAS HEAD -TO-HEAD PARKING. I THEN BACKED UP TO STRAIGHTEN THE CAR OUT BETWEEN THE DESIGNATED WHITE LINED PARKING SPACE. WITH MY FOOT ON THE BRAKE AND THE GEAR SHIFT IN ONE/LOW THE CAR WAS EDGING FORWARD WHEN IT ALL OF A SUDDEN ACCELERATED AND HIT THE FRONT BUMPER OF THE CAR IN FRONT OF IT. SINCE THAT CAR WAS UNOCCUPIED A POLICE CALL WAS MADE IN AN ATTEMPT TO FIND THE DRIVER WHICH WAS UNSUCCESSFUL. A POLICE REPORT WAS FILED. THE DAMAGE TO THE HONDA ODYSSEY (THE CAR IN FRONT) WAS SCRAPES ON THE BUMPER. THE RESPONDING OFFICER LEFT HIS CARD ON THE WINDSHIELD OF THE HONDA. THE DAMAGE TO THE RAV 4 CONSISTS OF A TEAR IN THE FRONT BUMPER AND SOME SCRAPES AND REPAIR COSTS HAVE NOT BEEN ESTIMATED. TOYOTA HAS NOT BEEN CONTACTED ABOUT THIS LATEST INCIDENT.

  • Crash: 1 Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11288227
  • Incident Date: December 10, 2019

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK WALL. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000. THE VIN WAS INVALID.

  • Crash: 1 Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11265257
  • Incident Date: September 30, 2019

DAUGHTER WAS DRIVING 65MPH ON INTERSTATE WHEN LARGE TRUCK IN FRONT OF HER DROPPED THEIR DRIVE SHAFT. SHE TRIED TO STRADDLE THE OBJECT DUE TO NO SHOULDER AND ANOTHER VEHICLE IN NEXT LANE. REPORT STATED IT RUPTURE GAS TANK AND LOSS ABILITY TO STEER VEHICLE SENDING GET INTO AND THROUGH GUARDRAIL. TOTALLED EVERYONE FRONT END OF VEHICLE. NO AIRBAGS DEPLOYED. SHE SUFFERED SIGNIFICANT CONCUSSION AND WHIPLASH.

  • Crash: 1 Fire: No injuries: 1 Deaths: 0

  • NHTSA ID Number: 11257309
  • Incident Date: September 23, 2019

FRONT PASSENGER SEATBELT LIGHT IS ALWAYS FLASHING WITHOUT ANYONE IN THE PASSENGER SEAT. I SAW ON THIS WEBSITE THAT 2009-2012 TOYOTA RAV4 HAD A RECALL IN 2013 FOR OCCUPANT SENSING SYSTEM CALIBRATION. I CALLED TOYOTA AND THEY SAID HAY MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL BUT WHY AM I HAVING THAT PROBLEM NOW?! HE DESCRIPTION IN THAT RECALL SAYS THAT THE AIRBAGS WON'T DEPLOY OR WILL DEPLOY IMPROPERLY IN THE CASE OF AN ACCIDENT. I BELIEVE THAT I'M HAVING THE SAME PROBLEM.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11241696
  • Incident Date: August 5, 2019

BRAKE PEDAL GOES VERY LOW TO THE FLOOR BEFORE ENGAGING. SEEMS TO BE A COMMON PROBLEM THAT I HAVE HEARD LOTS OF COMPLAINTS ABOUT FOR THIS MODEL. IN OTHER SIMILAR CASES TOYOTA HAS TOLD CUSTOMERS IS NORMAL. SINCE THIS HAS STARTED THE BRAKES HAVE BEEN BLED WITH NO IMPROVEMENT. ALSO (PROBABLY A SEPARATE PROBLEM) BOTH THE BACK BRAKE CALIPERS HAD TO BE REPLACED BECAUSE OF LEAKING, FIRST THE RIGHT REAR AND LATER THE LEFT REAR. BRAKES WERE AGAIN BLED EACH TIME, LEAK WAS GONE BUT STILL A VERY LOW PEDAL.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11219858
  • Incident Date: June 13, 2019

STEERING COLUMN CREAKS AND STICKS. AT TIMES IT DOES NOT RETURN TO THE NEUTRAL POSITION. ONE OF THE PEOPLE WHO SERVICED MY CAR FOR TIRES TODAY ALMOST HIT A RETAINING POST DUE TO THIS ISSUE. I HAVE ALSO EXPERIENCED THE STICKING OF THE STEERING IN ONE POSITION AND HAD TO FORCIBLY RETURN THE STEERING WHEEL TO THE NEUTRAL POSITION. I AM NOT FEELING SAFE IN THIS VEHICLE AND KNOW THAT THIS ISSUE IS IMPACTING THE VALUE OF THE VEHICLE.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11207845
  • Incident Date: May 15, 2019

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD ABNORMAL NOISES COMING FROM THE REAR OF THE VEHICLE. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND STATED THAT THE REAR DIFFERENTIAL NEEDED TO BE REPAIRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 112,000.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11194011
  • Incident Date: April 2, 2019

ON MAY 26, 2016, MY MOTHER WAS TRAVELING NORTH ON I-69 NEAR EDDYVILLE, KENTUCKY IN HER 2009 TOYOTA RAV4 WITH MY SON IN THE FRONT PASSENGER SEAT. A DRIVER TRAVELING SOUTH ON I-69 CROSSED THE MEDIAN INTO THE NORTHBOUND LANE, AND COLLIDED WITH MY MOTHER'S VEHICLE HEAD-ON. AT THE TIME OF THE COLLISION, BOTH MY MOTHER AND SON WERE WEARING THEIR SEAT BELTS, HOWEVER, THE SEAT BELTS DID NOT WORK PROPERLY AND CONTRIBUTED TO MY MOTHER AND SON'S SERIOUS INJURIES. DURING THE COLLISION, THE LAP BELT ON BOTH SEAT BELTS TIGHTENED SUBSTANTIALLY, WHILE THE SHOULDER RESTRAINT NEVER TIGHTENED OR LOCKED. AS A RESULT OF THE SEAT BELT ISSUE, MY SON AND MOTHER SUSTAINED SIGNIFICANT ABDOMINAL INJURIES DUE TO THE EXTREME TIGHTENING OF THE LAP BELT, AND HEAD INJURIES AS A RESULT OF THE FAILURE OF THE SHOULDER RESTRAINT TO PROPERLY LOCK. SPECIFICALLY, MY SON SUSTAINED A LIVER LACERATION, PULMONARY CONTUSION, AND SUPERIOR MESENTERIC ARTERY THROMBOSIS AS A RESULT OF THE EXTREME TIGHTENING OF THE LAP BELT WITHOUT TIGHTENING OF THE SHOULDER RESTRAINT. ADDITIONALLY, BECAUSE THE SHOULDER RESTRAINT FAILED TO WORK PROPERLY, IT DID NOT STOP HIS FORWARD MOMENTUM, CAUSING HIM TO STRIKE HIS HEAD ON THE DASHBOARD OR WINDSHIELD AND SUSTAIN A TRAUMATIC BRAIN INJURY. MY MOTHER SUSTAINED MULTIPLE RIB FRACTURES, A LEFT PNEUMOTHORAX, SMALL BOWEL ENTEROTOMY, MESENTERIC TEAR, AVULSION OF THE SIGMOID COLON, AND TEARING OF HER ABDOMINAL MUSCULATURE AS A RESULT OF THE SEAT BELT. *DT*JB

  • Crash: 1 Fire: No injuries: 2 Deaths: 0

  • NHTSA ID Number: 11160850
  • Incident Date: December 11, 2018

HAVE A 2009 TOYOTA RAV4. HAD GROWLING NOISE IN REAR IN 2017. HAD REAR DIFFERENTIAL COUPLER SUB ASSEMBLY REPLACED UNDER WARRANTY ENHANCEMENT. NOW 20000 MILES LATER IN NOVEMBER 2018 HAVE GROWLING NOISE AGAIN AND LOCAL TOYOTA DEALER SAYS COUPLER WOULD NEED TO BE REPLACED AGAIN. WARRANTY ENHANCEMENT EXPIRED OCTOBER 2018. TOYOTA WON'T STAND BY NEW PART AND DEALER SAYS WOULD COST ABOUT $1900 INCLUDING LABOR.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11122739
  • Incident Date: August 27, 2018

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A LEFT TURN, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND THE ENGINE RPMS SUDDENLY INCREASED. THE DRIVER QUICKLY SWITCHED THE TRANSMISSION INTO THE NEUTRAL POSITION IN ORDER TO SLOW DOWN THE VEHICLE. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (PAGE TOYOTA, 21262 TELEGRAPH RD, SOUTHFIELD, MI) WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,000.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11122282
  • Incident Date: August 25, 2018

BACK DOOR CANNOT UNLOCK, NO MANUAL ACCESSIBILITY TO OPEN DOOR FROM INSIDE, NO KEY ENTRY FROM OUTSIDE, LATCH ACTUATOR FAILED, IF STUCK IN TRUNK AFTER ACCIDENT DOOR CANNOT BE OPENED DUE TO NO HANDLE/NO MANUAL FUNCTION TO OPEN DOOR DUE TO NO OPERATING LATCH.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11115390
  • Incident Date: August 2, 2018

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT THE WATER PUMP LEAKED FLUID WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TOYOTA OF ORANGE (1400 N TUSTIN ST, ORANGE, CA 92867, 714-639-6750) WHERE THE TECHNICIAN DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11099545
  • Incident Date: June 4, 2018

GROWLING NOISE FROM REAR DIFFERENTIAL WHILE DRIVING. 4 MONTHS PAST ENHANCED WARRANTY PERIOD. RECALL IS NEEDED. UNSAFE TO DRIVE AND VERY EXPENSIVE REPAIR.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11096905
  • Incident Date: May 20, 2018

2009 TOYOTA RAV 4, 2.5L V4, 4WD. A COUPLE OF WEEKS AGO, I WAS DRIVING LIKE NORMAL, AND WHEN I PRESSED THE GAS, THE CAR DIDN'T MOVE. I TURNED IT OFF AND STARTED IT UP AGAIN AND PUT MY FOOT ON THE GAS PEDAL AND IT MOVED AND THEN I HIT THE BRAKE AND IT DIDN'T MOVE WHEN I HIT THE GAS. THE RPM INCREASES BUT THE CAR DOES NOT MOVE FORWARD OR IN REVERSE. THE CAR STARTS JUST FINE AND IT WILL MOVE FOR ABOUT 30 SECONDS - BASICALLY BEFORE IT'S WARMED UP. THEN AFTER 30 SECONDS, IF I HIT THE GAS, REGARDLESS OF PUTTING IT IN REVERSE, DRIVE, IT WON'T BUDGE. THIS IS A BIG SAFETY CONCERN, AS THIS HAPPENED WHILE I WAS DRIVING AND THERE WERE SEVERAL CARS BEHIND ME. I IMMEDIATELY TURNED ON MY HAZARD LIGHTS.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11096378
  • Incident Date: May 16, 2018

SUSP RECAL 13V-383, MY VEH HAS TEMP REAR SUSP ARMS, DEALER NOT WILLING TO PERFOM PERMANENT REPAIR AND REPLACE CAUTION STICKERS STILL ON REAR TIEROD/CNTRL ARMS, KNOWN SAFETY ISSUE PLEASE HELP MY # [XXX] NOTICED UPON INSPECTION NO INCIDENT YET. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11084380
  • Incident Date: April 10, 2018

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED BEFORE AND DURING THE FAILURE. THE VEHICLE WAS TOWED TO AUTONATION TOYOTA WINTER PARK (225 N SEMORAN BLVD, WINTER PARK, FL 32792) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL OR WARRANTY. THE FAILURE MILEAGE WAS 110,000.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11082151
  • Incident Date: March 30, 2018

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHEN THE CONTACT TURNED THE STEERING WHEEL TO THE LEFT OR RIGHT, THE STEERING WHEEL EMITTED A LOUD THUMPING NOISE AND FELT LOOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN SHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 98,000.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11072241
  • Incident Date: February 12, 2018

THE REAR SUSPENSION ARM BOLTS ON MY RAV 4 RUSTED OUT AND FAILED. THEY WERE SUPPOSED TO BE REPLACED AS PART OF A RECALL, BUT THE DEALERSHIP FAILED TO DO THAT. BECAUSE THE BOLTS FAILED, I AM BEING ASKED TO PAY FOR NEW REAR LOWER SUSPENSION ARMS AND AN ALIGNMENT.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11072206
  • Incident Date: February 11, 2018

JUST OVER 100,000 MILES ON THE 2009 RAV 4. WITHOUT ISSUE. NOT ORIGINAL OWNER. THIS WEEKEND IT TRIED 3 TIMES TO ACCELERATE US INTO THE VEHICLES OR PEOPLE IN FRONT OF IS. AFTER LOOKING ONLINE I VERIFIED THAT OUR FLOORMATS ARE BOTH SECURED AND DO NOT EXTEND TO THE AREA OF THE PEDAL. INCIDENT 1. WHILE SITTING AT A COMPLETE STOP AT RED LIGHT, HEARD AND FELT ENGINE START TO REV. CAR LURCHED FORWARD, AND I APPLIED LEFT FOOT IN ADDITION TO THE RIGHT WHICH WAS ALREADY ON THE BRAKE IN ATTEMPT TO STOP IT. HAD TO HIT SHIFTER INTO NEUTRAL TO REGAIN CONTROL ONLY A FOOT OR 2 FROM THE CAR IN FRONT. MISTAKENLY THOUGHT IT WAS AN ISOLATED INCIDENT. INCIDENT 2 TODAY-- WHILE SLOWING TO A RED LIGHT BY APPLICATION OF BRAKES WITH RIGHT FOOT, ENGINE REVVED UP TO APPROX. 3000 RPM AND TRIED ACCELERATING US INTO VEHICLES IN FRONT OF US. AGAIN- ONLY SHIFTING INTO NEUTRAL BROUGHT VEHICLE UNDER CONTROL.. INCIDENT 3 - APPROX 20 MIN AFTER INCIDENT 2 ON WAY HOME ( SUNDAY AFTERNOON)WHILE BRAKING TO A STOP AT RED LIGHT. NO VEHICLES IN FRONT BY PEOPLE ENTERING THE CROSSWALK. HEARD AND FELT ENGINE START TO ACCELERATE. IMMEDIATE ADDITION OF RIGHT FOOT TO THE BRAKE PEDAL WAS ABLE TO STOP THE CAR AND THE ACCELERATION STOPPED WITHOUT SHIFTING TO NEUTRAL THIS TIME. VEHICLE IS PARKED AWAITING REPLY FROM TOYOTA. CHECKED TOYOTA WEBSITE AND IT SAYS THERE ARE NO OPEN RECALLS OR SERVICE CAMPAIGNS FOR THIS VIN.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11058489
  • Incident Date: January 4, 2018

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 35 MPH, A LOUD WOBBLING NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE ALSO SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROADWAY AND STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AS INCLUDED IN A RECALL. THE CONTACT WAS ADVISED TO CALL A TOYOTA DEALER. THE VEHICLE WAS NOT REPAIRED BY THE INDEPENDENT MECHANIC. THE VEHICLE WAS TOWED TO TEJAS TOYOTA (19011 US-59, HUMBLE, TX 77338, (281) 446-0271) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS NOT RELATED TO A RECALL; HOWEVER, THE SUSPENSION ARM WAS LOOSE ALONG WITH THE BOLTS. THE REAR SUSPENSION ARMS WERE REPLACED, AN ALIGNMENT WAS COMPLETED, AND THE ARMS WERE LOCKED WITH EPOXY. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) ON SEPTEMBER 22, 2015. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. *TT *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11054807
  • Incident Date: December 14, 2017

MY VEHICLE IS LISTED AS 4 WHEEL DRIVE WHEN DRIVING IN SNOWY CONDITIONS THE CAR WILL KICK OUT OF 4 WHEEL DRIVE IF I REACH 25 MILES AN HOUR. WAS DRIVING IN HEAVY SNOW AND THE CAR WAS CONSTANTLY KICKING OUT AS MY TIRES WERE SLIPPING WHICH WERE NEW TIRES. I WAS THEN DRIVING IN LIGHT SNOW AND HAD TURNED ON THE 4 WHEEL DRIVE AS SOON AS GOT CLOSE TO 25 MPH IT KICKED OUT AGAIN.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11051182
  • Incident Date: November 29, 2017

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (RODLAND TOYOTA EVERETT, 6816 EVERGREEN WAY, EVERETT, WA, 98203) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11043188
  • Incident Date: November 4, 2017

HERITAGE TOYOTA S.BURLINGTON VT REPAIR JOB FIND AFTER DID A COMPREHENSIVE ALIGNMENT IN WHICH VEHICLE OUT OF ALIGNMENT THEN PUT TWO NONE ADJUSTING REAR TIE RODS ON MY RAV4 AND SAYING IT IS OK, WILL NOT FIX PROBLEM.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11013936
  • Incident Date: August 9, 2017

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE CONTACT STATED THAT THE RECALL REPAIR WAS INCOMPLETE. THE DEALER WAS CONTACTED (TOYOTA OF MANHATTAN IN NEW YORK, NY) WHERE IT WAS DIAGNOSED THAT THE ALIGNMENT WAS NOT PERFORMED DUE TO A FAILURE WITH THE SUSPENSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,700.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11011968
  • Incident Date: August 1, 2017

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE PULLING INTO A PARKING SPACE WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE REVVED AND CAUSED THE VEHICLE TO ACCELERATE. THE VEHICLE LUNGED FORWARD AND LANDED INTO A NEARBY POOL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND TAKEN TO THE C&C DODGE TOYOTA DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALERSHIP STATED THAT THEY WERE INSTRUCTED BY THE MANUFACTURER NOT TO TEND TO THE VEHICLE INVOLVING UNINTENTIONAL ACCELERATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 1707311582. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

  • Crash: 1 Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11011113
  • Incident Date: July 27, 2017

AT 30-40 MPH THERE IS A NOISE WHICH WHEN TEST DRIVEN BY ME WITH A TOYOTA DEALER DESCRIBED IT AS A SHUTTERING NOISE. I AM SCHEDULED TO BRING MY RV4 FOR ANALYSIS TOMORROW 7/28/17.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11010250
  • Incident Date: July 24, 2017

ENGINE HAS 164,000 MILES AND IS BURNING 1 QT. OF OIL PER 1000 MILES.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11006600
  • Incident Date: July 20, 2017

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V596000(SUSPENSION) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE DEALER (ED MORSE TOYOTA, LOCATED IN DELRAY BEACH, FLORIDA) ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11003678
  • Incident Date: July 7, 2017

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING 35 MPH, THE CONTACT HEARD A LOUD EXPLOSIVE NOISE COMING FROM THE SUN ROOF. UPON FURTHER INSPECTION, THE CONTACT NOTICED SPIDER SHARDS OF GLASS AND STATED THAT THE SUN ROOF HAD EXPLODED. THE CONTACT CALLED MIDDLETON TOYOTA (634 NEWFIELD ST, MIDDLETOWN, CT 06457, (860) 347-7294) WHERE THE DEALER STATED THAT THE GLASS WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 11002653
  • Incident Date: July 1, 2017

WHILE DRIVING ON ANY TYPE IF ROAD, FREEWAY, COUNTRY OR CITY THE DRIVERS SUN VISOR KEEPS FALLING DOWN TO ITS LOWEST POSITION BLOCKING THE DRIVERS VIEW OF THE ROADWAY AND PEDESTRIANS.THE VISOR CAN NOT BE POSITIONED IN AN INTERMEDIATE POSITION TO BLOCK SUN. THE VISOR CAN NOT BE POSITIONED TO STAY FULLY UP.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10993941
  • Incident Date: June 8, 2017

COLD START METALLIC RATTLE DUE TO FAULTY VVTI ACTUATOR(TSB-004-13 -A). BETWEEN $900 AND $1700 TO FIX AND IS NOT THE FAULT OF THE OWNER. ISSUE IS OCCURRING WITH MANY TOYOTA MODELS AND CAN BE TRACED BACK TO POOR QUALITY OF ENGINE COMPONENTS.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10978650
  • Incident Date: April 15, 2017

SEE RECALL 15V689 I NO LONGER OWN THIS VEHICLE, IT WAS TRADED IN IN 2014 TO WEST HERR TOYOTA 4141 SOUTHWESTERN BLVD, ORCHARD PARK, NY 14127, PLEASE FORWARD ALL RECALL NOTICES TO THE NEW OWNER (WEST HERR TOYOTA) AND REMOVE MY NAME AS OWNER OF THIS VEHICLE. MY ADDRESS HAS ALSO CHANGED I NO LONGER LIVE IN NY,, SO STOP SENDING NOTICE TO S4998 MT VERNON BLVD, HAMBURG NY 14075

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10971629
  • Incident Date: April 10, 2017

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT ALL FOUR RIMS ON THE VEHICLE WERE CORRODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RIMS WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. ..UPDATED 06/08/17 *BF *CN

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10969873
  • Incident Date: April 1, 2017

I NO LONGER OWN THIS VEHICLE, IT WAS TRADED IN IN 2014 TO WEST HERR TOYOTA 4141 SOUTHWESTERN BLVD, ORCHARD PARK, NY 14127, HOW DO I STOP RECALL NOTICES FOR THIS VEHICLE?

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10969690
  • Incident Date: March 31, 2017

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10967886
  • Incident Date: March 22, 2017

CAR HAS BEEN MAKING NOISE IN THE FRONT WHEEL AREA WHILE DRIVING AND TURNING, TOOK IT BACK TO WHERE PURCHASED, PLANET TOYOTA IN MATTESON, ILL, WAS TOLD THE RIGHT STRUT WAS DAMAGED AND BINDED, ALSO CUP WAS DAMAGED ON BOTH STRUTS, I FIND THIS ODD SEEING AS HOW THE CAR ONLY HAS 80,000 MILES ON IT. WE BOUGHT THE CAR USED AND ALSO PURCHASED AN EXTENDED WARRANTY WHICH BY THE WAY, DOES NOT COVER IT.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10965942
  • Incident Date: March 14, 2017

I WAS TOLD TODAY THAT MY LEFT REAR SUSPENSION IS NOT RIGHT IT IS OFF AND CAN CAUSE HARM. I WAS TOLD BY TOYOTA DEALERS THAT THEY FIXED IT, I CANNOT GET MY CAR AN ALIGNMENT IN THE REAR DUE TO THIS.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10959201
  • Incident Date: March 7, 2017

2 RECALLS SINCE LAST YEAR. LOCAL TOYOTA DEALER UNWILLING/UNABLE TO PERFORM REMEDY DESPITE NUMEROUS REQUESTS.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10958567
  • Incident Date: March 3, 2017

BOTH REAR ROTORS CRACKED.65000 MILE

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10957751
  • Incident Date: March 1, 2017

IN 2013, TOYOTA ISSUED A RECALL ON THE REAR LOWER SUSPENSION ARMS. THIS VEHICLE WAS TAKEN AND HAD THE RECALL WORK DONE ON 7/19/14. ONE ARM WAS REPLACED, AND ONE WAS COATED WITH AN EPOXY COATING. THE CAR BEGAN PULLING TO THE LEFT WHILE DRIVING AND WAS TAKEN TO FIRESTONE FOR AN ALIGNMENT, AT WHICH WE WERE TOLD THAT THE REAR TOE WAS OUT OF ALIGNMENT AND NEEDED TO BE LOOKED AT BY THE DEALER. THE RECALL WORK DONE IN JULY 2014 INVOLVED APPLYING AN EPOXY THAT MADE THIS PART NO LONGER ADJUSTABLE. ON 2/25/17, THE VEHICLE WAS TAKEN THE TOYOTA DEALER, WHICH FAILED AN ALIGNMENT CHECK AT THE REAR TOE. WE WERE TOLD THAT THEY COULD NO LONGER PERFORM A REAR ALIGNMENT DUE TO THIS RECALL "FIX" THAT PERMANENTLY SEALED IT INTO ONE PLACE. WE WERE TOLD THAT IN ORDER TO GET THE CAR BACK INTO ALIGNMENT, WE WOULD HAVE TO REPLACE THE ENTIRE REAR TOE BAR FOR A COST OF 600 DOLLARS. WE CONTACTED THE CORPORATE OFFICE AND WERE OFFERED A 10% DISCOUNT TO GET THE WORK DONE. MY CAR WAS MANUFACTURED WITH AN ADJUSTABLE REAR TIE ROD, AND TOYOTA'S SOLUTION TO AN ENGINEERING FLAW IS TO MAKE THE REAR TIE ROD NO LONGER ADJUSTABLE, THUS COSTING THE CONSUMER HUNDREDS OF DOLLARS TO FIX A SIMPLE ALIGNMENT ISSUE. IT IS NOT FEASIBLE OR FAIR TO EXPECT THE CONSUMER TO PAY HUNDREDS OF DOLLARS FOR AN ALIGNMENT ISSUE, WHEN TOYOTA CREATED THE ISSUE WITH THEIR "FIX" INSTEAD OF CREATING A REPLACEMENT REAR TOE THAT IS ADJUSTABLE LIKE THE CAR WAS MANUFACTURED WITH WHEN I PURCHASED IT. THE CAR PULLS TO THE LEFT SIGNIFICANTLY WHEN GOING AT HIGHWAY SPEEDS, AND THIS IS A SAFETY ISSUE TO ME AND MY TWO YOUNG CHILDREN.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10957768
  • Incident Date: March 1, 2017

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT SWERVED TO AVOID A VEHICLE. THE VEHICLE DRIFTED TO THE LEFT AND CRASHED INTO A TREE. THE AIR BAG DEPLOYED. UPON DEPLOYMENT, THE AIR BAG BURST OPEN AND RELEASED A METAL BRACKET. THE CONTACT RECEIVED LEG, ABDOMINAL, ARM, NECK, BACK, HEAD, ANKLE, AND KIDNEY INJURIES. MEDICAL ATTENTION WAS NEEDED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

  • Crash: 1 Fire: No injuries: 1 Deaths: 0

  • NHTSA ID Number: 10957363
  • Incident Date: February 27, 2017

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V096000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 4/27/2017 *JS

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10956297
  • Incident Date: February 22, 2017

LOUD IDLE COMING FROM PASSENGER SIDE OF ENGINE. OCCURS AT START UP AND AT OPERATING TEMPERATURES. BROUGHT TO DEALERSHIP AND WAS DIAGNOSED AS A FAILING WATER PUMP; WOULD NEED TO BE REPLACED. SEEMS PREMATURE FOR WATER PUMP TO BE FAILING GIVEN THE MILEAGE.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10950001
  • Incident Date: February 7, 2017

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10946973
  • Incident Date: January 23, 2017

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V577000 (VISIBILITY/WIPER) AND 16V096000 (SEAT BELTS) HOWEVER, THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PART DISTRIBUTION DISCONNECT.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10943710
  • Incident Date: January 8, 2017

THE CAR SUDDENLY ACCELERATED WHILE TURNING, RIGHT, INTO A PARKING SPOT. I APPLIED THE BRAKES FULLY, BUT IT WASN'T ENOUGH TO STOP THE CAR. THE CAR HIT ANOTHER PARKED CAR THEN I WAS ABLE TO TURN IT OFF.

  • Crash: 1 Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10930216
  • Incident Date: December 6, 2016

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING ON A BUMPY ROAD OR MAKING A LEFT OR RIGHT TURN, THE STEERING WHEEL MADE A KNOCKING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING RACK WAS LEAKING FLUID AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,192.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10918466
  • Incident Date: October 24, 2016

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER STATED THAT THE PARTS WERE ON BACK ORDER AND THERE WAS NO ESTIMATED TIME FRAME FOR THEIR AVAILABILITY. PARTS DISTRIBUTION DISCONNECT.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10909484
  • Incident Date: September 24, 2016

WE HAVE TAKEN IT TO THE TOYOTA DEALER TWICE AND HAD THEM REPLACE THE TIE RODS TWICE AND IT WON'T STAY IN ALIGNMENT. I HAVE CALLED THE DEALER MULTIPLE TIMES TO SCHEDULE IT TO BE FIXED AND CALLED CORPORATE AND THEY WON'T DO MUCH AND IT WON'T STAY IN ALIGNMENT AND THEY WON'T FIX IT RIGHT. THE CAR IS VERY SCARY TO DRIVE WITH IT BEING OUT OF ALIGNMENT AND NO OTHER MECHANIC WILL TOUCH IT BECAUSE THEY HAVE A STICKER SAYING IT CAN ONLY BE ADJUSTED BY TOYOTA BECAUSE THEY GLUE THE TIE RODS IN PLACE. TOYOTA SAID IF WE HAVE REPLACED BY AN OUTSIDE SOURCE BECAUSE THE DEALER WON'T CALL US BACK THEY WILL NOT HELP COVER IT. THEY WON'T ALLOW US TO GO TO ANOTHER DEALER AS WELL.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10908410
  • Incident Date: September 21, 2016

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,040.

  • Crash: 1 Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10906304
  • Incident Date: September 14, 2016

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING PINION NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED THREE OTHER TIMES. THE VEHICLE WAS REPAIRED UNDER WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,300.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10904684
  • Incident Date: September 8, 2016

I PUT MY RAV 4 2009 IN PARK WHILE RUNNING AND GOT OUT OF THE CAR AND TALKED TO MY MAIL CARRIER, WENT AROUND MY CAR TO MY MAILBOX AND ALL OF A SUDDEN, MY CAR TOOK OFF ACCELERATING AND BACKED OUT OF THE DRIVEWAY, I TRIED TO GET THE CAR BUT IT WAS MOVING TOO FAST IT HIT A TREE. NOW I KEEP IT IN ER BRAKE WHEN I GET OUT. TOYOTA DEALERS CLAIM THEY CANNOT CHECK TO SEE WHAT HAPPENED. I AM SORRY AS TO WHAT TO DO, I HAD A WITNESS TO THIS INCIDENT I AM AFRAID OF MY OWN CAR, I DO NOT KNOW WHEN IT WILL DO IT AGAIN. WAS TOLD I SHOULD BE GLAD I DID NOT GET RUN OVER WHEN I WALKED BEHIND IT.

  • Crash: 1 Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10903004
  • Incident Date: September 1, 2016

STUDS THAT THE LUG NUTS ARE SCREWED ON TO HAVE DETERIORATED. I JUST HAD MY TIRES ROTATED AND MY MECHANIC TOLD ME THAT THE NEXT TIME I ROTATE THE TIRES, THE STUDS WILL BREAK OFF. I ROTATE MY TIRES EVERY 6000 MILES

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10899533
  • Incident Date: August 30, 2016

PAINT PEELING ON ROOF OF 2009 RAV4 TOYOTA, MANUFACTURING DEFECT THAT TOYOTA WILL NOT REPAIR.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10895541
  • Incident Date: August 13, 2016

WHEN CAR IS AT 1500 RPM AT 40 MPH, THE TRANSMISSION VIBRATES AND THRUSTS. NOISE GOES AWAY IF ABOVE 2000 RPM OR ABOVE 40 MPH. IT'S TOYOTA OF MANCHESTER NH HAS BEEN ABLE TO REPRODUCE. WAITING TO SEE IF TOYOTA WILL DO ANYTHING.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10894643
  • Incident Date: August 9, 2016

THE SHOULDER SEATBELTS IN ONE OF THE SECOND-ROW OUTBOARD SEATS WAS TOTALLY BROKEN BY THE FRICTION OF A METAL ON THE SHOULDER RETRACTOR END. I RECEIVED A RECALL FOR REPAIR THE LAP SEATBELTS FOR THE SAME PROBLEM BUT NOT INCLUDE THE SHOULDER END. HE BROKE WHEN THE CAR WAS STOPPED AND THE PASSENGER TRIED TO BELT .

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10894081
  • Incident Date: August 8, 2016

A RECALL WAS ISSUED ON FEBRUARY 17, 2016 FOR THE REAR, OUTBOARD SEAT BELTS. AS OF AUGUST 8, 2016 THE MANUFACTURE HAS YET TO ADDRESS THIS DEFECT.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10889275
  • Incident Date: July 28, 2016

MY RAV4 HAS RUST ALL OVER WHERE THE DRIVERS SEAT AS WELL AS THE PASSENGER SEATS ARE ATTACHED TO THE CAR AND SEEMS TO BE SO FRAGILE THAT WITH ANY SMALL IMPACT THE SEAT WILL DETACHED FROM CAR AND CAUSE A TRAGIC ACCIDENT. THE RUST APPEARED ALMOST IMMEDIATELY AFTER IT WAS PURCHASED AND WAS ADVISED BY DEALERSHIP THAT THERE WAS NOTHING THEY CAN DO ABOUT IT . IF THIS ISSUE IS NOT FIXED IN THE FUTURE IT CAN CAUSE INJURIES OR EVEN DEATH.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10872780
  • Incident Date: June 6, 2016

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10871759
  • Incident Date: June 1, 2016

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHILE REVERSING AT APPROXIMATELY 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE STOPPED. ON ANOTHER OCCASION, THE CONTACT STATED THAT AFTER SWITCHING INTO THE DRIVE POSITION, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED HOWEVER, THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

  • Crash: 1 Fire: No injuries: 1 Deaths: 0

  • NHTSA ID Number: 10871112
  • Incident Date: May 26, 2016

AT 47,500 MILES, STEERING STARTED MAKING A CLUNKING NOISE WHEN WHEEL TURNED ALL THE WAY TO ONE SIDE OR THE OTHER. USUALLY IT OCCURRED WHEN TURNING THE WHEEL BACK TO CENTER BUT NOT ALWAYS. TENDED T HAPPEN IN A PARKING LOT OR WHEN A SHARP TURN WAS REQUIRED. DEALER REPAIRED AT A COST OF ALMOST $700. CAR WAS UNSAFE TO DRIVE WITHOUT REPAIR. (COST OF REPAIR COVERED UNDER EXTENDED SERVICE PLAN WHICH WAS PURCHASED WHEN CAR WAS PURCHASED.) THIS TYPE OF SERIOUS SAFETY ISSUE SHOULD NOT HAPPEN AT UNDER 50,000 MILES OR EVEN EVER.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10853547
  • Incident Date: April 5, 2016

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE COMING TO A STOP AND PLACING THE VEHICLE IN PARK, THE VEHICLE ACCELERATED INDEPENDENTLY ONCE THE BRAKE PEDAL WAS RELEASED. THE VEHICLE CRASHED INTO A BUILDING. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

  • Crash: 1 Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10850356
  • Incident Date: March 18, 2016

I HAVE HAD SEVERAL ISSUE WITH THE RV4, ALL RELATED TO THE REAR SUSPENSION. THE RECAL FOR TOYOA WITH PART OF THE SUSPENSION LEAKSUNBOLTED FROM THE CAR WHILE TRAVELING AT ABOUT 30 MPH. THE RIGHT REAR TIRE WENT UP IN TO THE WHEEL WELL. ONLY BECAUSE OF THE SLOW SPEED DID I NOT GET IN TO AN ACCIDENT. VEHICLE HAD TO BE TOWED TO THE DEALER. AT 65K MILES, I TOOK THE CAR IN AGAIN TO THE SHOP. BOTH REAR LINKAGES TO THE ANTI-SWAY BAR WERE BROKEN AND HAD TO BE REPLACED. AGAIN ANOTHER ISSUE WITH THE REAR SUSPENSION.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10837387
  • Incident Date: February 21, 2016

THE DRIVER'S SIDE SUN VISOR FLOPS DOWN AND WON'T STAY UP. THIS RESULTS IN IMPAIRED VISION AND CAN STARTLE A DRIVER INTO LOSING CONTROL OF THE VEHICLE.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10839448
  • Incident Date: February 19, 2016

REAR SUSPENSION ARMS WERE REPLACED DUE TO A RECALL. IT WAS FOUND A YEAR LATER, THAT THE REAR TIRES WERE OUT OF ALIGNMENT. DURING THIS TIME, THE HANDLING OF THE CAR ON TURNS AND IN WET WEATHER WERE IMPAIRED. ALSO, THE TIRES WORE UNEVENLY AND WERE BALD ON THE INSIDE. I FOUND OUT, THAT THE RECALL FIX REPLACED THE ORIGINAL ADJUSTABLE ARMS WITH NON-ADJUSTABLE ARMS AND THE CAR COULD NOT BE ALIGNED. TOYOTA WANTED $830 TO REPLACE THE ARMS AGAIN IN ORDER TO ALIGN IT. THIS WOULD MEAN EVERY TIME THE CAR NEEDED AN ALIGNMENT OF THE REAR WHEELS, NEW REAR ARMS WOULD HAVE TO BE PURCHASED. THAT CAR HAS BEEN ALTERED FROM THE ORIGINAL DESIGN TO THE ADVANTAGE OF TOYOTA. ..UPDATED 03/10/16 *BF

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10824550
  • Incident Date: February 5, 2016

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE EXITING A FUEL STATION AND ATTEMPTING TO DEPRESS THE BRAKE PEDAL, THE CONTACT'S FOOT BECAME TRAPPED BETWEEN THE RUG AND THE ACCELERATOR PEDAL. THE VEHICLE ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE DAMAGE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V113000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

  • Crash: 1 Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10822958
  • Incident Date: January 28, 2016

WHEN TURNING THE STEERING WHEEL EITHER DIRECTION AT LOW SPEEDS A CLUNKING NOISE WAS AUDIBLE. CAR HAS ONLY 50,000 MILES. LOOKED ON INTERNET AND FOUND HUNDREDS OF REPORTS OF THE PROBLEM IN MULTIPLE MODELS AND OVER MANY YEARS. THE CAUSE IS THE STEERING COLUMN SHAFT. TOOK IT TO DEALER AND THAT WAS EXACTLY THE PROBLEM! $600 TO REPAIR ! FURTHER RESEARCH INDICATES THAT JAPAN HAS RECALLED THESE CARS FOR THIS REASON ALREADY. RECALL THESE CARS NOW!! STEERING FAILURE CAN EVENTUALLY HAPPEN!!

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10820673
  • Incident Date: January 17, 2016

PARKING/EMERGENCY BRAKE BECAME INOPERATIVE. INVESTIGATION REVEALED THAT BOTH BRAKE CABLES HAD CORRODED SUCH THAT THEY NO LONGER HAD FREEDOM OF MOVEMENT AT THE CABLE END WHERE THEY ENTERED THE BACKING PLATES. WHEN I PURCHASED REPLACEMENT CABLES TOYOTA SERVICE TECHNICIAN COMMENTED THAT THIS WAS A COMMON PROBLEM ON RAV 4, TACOMA, AND OTHER (DON'T REMEMBER) TOYOTA VEHICLES. WHEN I PURCHASED & EXAMINED REPLACEMENT CABLES DURING REPAIR IT WAS APPARENT THAT NEW CABLE DESIGN WAS SIGNIFICANTLY DIFFERENT IN EXACTLY THE PLACE WHERE OLD CABLES HAD FAILED. THIS WAS A SAFETY PROBLEM DURING TIME PERIOD WHEN BRAKES WERE INOPERATIVE AND CLEARLY A SIGNIFICANT DESIGN FLAW. IT WAS ~ $400 IN PARTS + MY LABOR TP REPLACE THE CABLES AS PART OF REPAIRING THE EMERGENCY/PARKING.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10794343
  • Incident Date: November 17, 2015

WAS DRIVING,SUDDEN LOST P/S, ALL LIGHTS ON DASH CAME ON, DETERMINED FUSE ECU-IG1, BLOWN, DETERMINED, WHEN REAR VIEW MIRROR DISCONN. THE FUSE DOESN'T BLOW.TSB:IG1 RELAY NEEDS 2B UPDATED $1,000+ VEHICLE WAS IN MOTION ON A COUNTY STREET.....UPDATED 12/03/15*BF *CN

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10765130
  • Incident Date: September 18, 2015

WHENEVER WE ARE TRAVELING ABOUT 40 MPH AND 1500 RPM, THERE IS A RATTLE NOISE. THE VIBRATION HOLDS FOR AS LONG AS 1-2 SECONDS. AS SOON AS THE VIBRATION STARTS, YOU CAN LET OFF THE GAS OR STEP ON THE GAS TO CHANGE THE RPMS AND IT INSTANTLY STOPS. THE CAR HAS BEEN MAKING THIS SOUND SINCE SHORTLY AFTER WE BOUGHT IT BRAND NEW. NOW WE'RE BEING TOLD THAT IT'S A TRANSMISSION FAILURE. THE TORQUE CONVERTER IS THE ROUTE IF THE PROBLEM. AT 1500 RPM AND 38-40 MPH THE TORQUE CONVERTER IN THE TRANSFER CASE IS VIBRATING, CAUSING THE HEAT SHIELD TO RATTLE BECAUSE OF THE TRANSFER OF VIBRATIONS. IT JUST SEEMS LIKE WE'VE HAD A FAULTY TRANSMISSION ALL ALONG.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10764113
  • Incident Date: September 16, 2015

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT THE WIRE HARNESS WIRING WAS BEING DAMAGED BY ANIMALS BITING THE WIRING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT IT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10750103
  • Incident Date: August 20, 2015

WOULD HEAR AND FEEL A POPPING SOUND WHEN TRUING RIGHT OR LEFT. HAD CAR SERVICED A 75000 MILE REPORTED THE PROBLEM TO BECK TOYOTA. THEY SAID THIS WAS CAUSED BY A BINDING OG THE INTERMEDIATE STEERING SHAFT AND COST 544.68 DOLLARS TO REPLACE. I DID NOT HAVE THE SHAFT REPLACED BECAUSE THEY WOULD HAVE TO ORDER ONE. I CAME HOME AND DID SOME RESEARCH ON THE WEB. I SEEMS THAT OVER A 100000 PEOPLE HAVE HAD THIS PROBLEM. SOME HAVE HAD THE SHAFT REPLACED TO HAVE IT FAIL AGAIN IN A SHORT LENGTH OF TIME. THIS IS A SAFETY ISSUE IF THE SHAFT WAS TO HARD BIND A PERSON COULD WRECK.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10746969
  • Incident Date: August 7, 2015

IT APPEARS THAT A SOUND, SUSPENSION OF THE RAV 4 NEED SOME REPAIR.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10743536
  • Incident Date: July 26, 2015

I HAVE PEELING OF PAINT ON EXTERIOR SURFACE DOWN TO THE METAL. IT IS LOCATED ON TOP BETWEEN SUNROOF AND WINDSHIELD.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10735499
  • Incident Date: July 21, 2015

THE ALLOY WHEELS OF MY 2009 TOYOTA RAV4 ARE RUSTED AND BUBBLING. MY CAR HAS LESS THAN 10K MILES ON IT. I THINK THE RUSTING ON THE TIRES IS RUSTING THE BRAKE PADS AND ROTORS. DESPITE HAVING LESS THAN 10K ON MY CAR, I'M TOLD THAT MY BRAKES AND ROTORS NEED TO BE REPLACED. I COULD NOT STOP BY 4 WHEEL DRIVE GOING LESS THAN 5 MPH ON AN INCLINE WITH LIGHT ICE WHEREAS OTHER CARS WERE ABLE TO STOP. THERE'S SOMETHING DEFECTIVE ABOUT TOYOTA'S MANUFACTURING OF THEIR WHEELS. LOTS OF PEOPLE ON VARIOUS FORUMS ARE COMPLAINING ABOUT THESE RUSTED WHEELS. I THINK ITS MAKING THE CARS LESS SAFE. PROBABLY CONTRIBUTING TO THE OTHER PROBLEMS THAT LED TO RECALLS.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10733448
  • Incident Date: July 12, 2015

ININTENDED ACCELERATION OCCURED WHILE BRAKING. ENGINE REVED WHILE BRAKING -I PUT THE CAR IN PARK - ENGINE REDLINED - SWITCHED OFF IGNITION - CAR RAN NORMALLY AFTER THE IGNITION WAS SWITCHED ON. THIS IS THE SECOND OCCURRANCE IN ONE YEAR. THE FIRST TIME WE TOOK THE CAR TO THE DEALER BUT THEY COULD FIND NO FAULT.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10731632
  • Incident Date: July 1, 2015

WHILE MY WIFE WAS DRIVING ON THE HIGHWAY AT 60 MPH THE ENGINE LOST POWER. MOVING TO THE RIGHT LANE TO PULL OVER, FLAMES BEGAN COMING OUT OF THE TOP OF THE HOOD, HITTING THE WINDSHIELD. SHE TRIED STOPPING BUT BRAKE PEDAL WENT TO THE FLOOR, REQUIRING HER TO PUT THE CAR IN PARK AND SLIDE ON GRASS. SHE JUMPED OUT OF THE VEHICLE AND WITHIN 8 MINUTES THE CAR WAS COMPLETELY DESTROYED.

  • Crash: No Fire: 1 injuries: 0 Deaths: 0

  • NHTSA ID Number: 10722810
  • Incident Date: June 1, 2015

ON MAY 20, 2015 MY 2009 RAV 4 DEVELOPED A WHINING NOISE IN REAR AREA THAT GOT LOUDER THE FASTER I WENT. VEHICLE HAS 78,385 MILES ON IT AND IS JUST OUT OF WARRANTY. TOOK TO DEALER AND WAS TOLD THAT IT WAS THE VISCOUS COUPLER ASSEMBLY THAT NEEDED TO BE REPLACED AT A COST OF $1,806.75. I MENTIONED THE SERVICE BULLETIN PUT OUT IN 2013 AND THE MULTIPLE POSTS ON THE RAV 4 FORUM ONLINE BUT THEY STILL REFUSE TO COVER THE REPAIR.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10714989
  • Incident Date: May 6, 2015

(NO ACCIDENT) A WHINE STARTED IN THE REAR OF THE CAR THAT GOT PROGRESSIVELY MORE PROMINENT OVER THE COURSE OF A WEEK. MY MECHANIC DISCOVERED THAT THE REAR DIFFERENTIAL COUPLING HUB ASSEMBLY HAS FAILED. ACCORDING TO TOYOTA PARTS MANAGER -- AND MUCH INTERNET 'CHATTER' I LATER DISCOVERED -- THIS IS A WIDE-SPREAD PROBLEM (THEY CAN'T KEEP THE PART IN STOCK) AND THERE HAS BEEN A TSB (0080-13/ SPECIAL POLICY ADJUSTMENT WAB 2190) ISSUED, YET TOYOTA WILL NOT COVER, OR EVEN PARTIALLY COVER, THIS KNOWN DEFECT. IT'S A VERY EXPENSIVE REPAIR, AND WHILE A 2009 ISN'T UNDER WARRANTY ANYMORE, IT'S FAR TOO NEW TO HAVE A PROBLEM LIKE THIS. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10713529
  • Incident Date: April 29, 2015

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING AT 55 MPH, THE CONTACT HEARD A NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DIFFERENTIAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. UPDATED 7/1/15*CN UPDATED 9/15/2015*JS

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10705929
  • Incident Date: April 15, 2015

DRIVING ALONE IN HEAVY TRAFFIC, ON A MAJOR ROAD. ABOUT 6 PM. WARNING LIGHT APPEARED FOLLOWED IMMEDIATELY BY WHOLE DASHBOARD THAT LIT UP. NO PREVIOUS WARNING. VEHICLE LOST COMPLETE POWER. I MADE SPLIT-SECOND DECISION TO MAKE A QUICK RIGHT TURN INTO SMALL SHOPPING CENTER BUT ONLY MANAGED, WITHOUT POWER, TO MANEUVER VEHICLE ON A SLANT UP THE INCLINE. EMERGENCY FLASHERS STOPPED WORKING SHORTLY THEREAFTER, SO CAR NOT EASILY VISIBLE TO OTHERS. NO HEAT IN CAR DUE TO LOST POWER AND IT WAS A BITTER COLD AND WINDY NIGHT. HAD TO BE TOWED TO DEALER AT COST OF $190 (INSURANCE REIMBURSED ME ONLY $25). COST OF REPLACEMENT PARTS PLUS LABOR AT DEALER WAS $1499.87. I COULD HAVE BEEN PLOWED INTO FROM BEHIND BY ANOTHER DRIVER. I WAS VULNERABLE WITH NO POWER TO CAR. AN ONLINE SEARCH REVEALS TOYOTA HAS MANY IRATE CUSTOMERS RE WATER PUMPS FAILING ON THEIR RAV 4S FROM VARIOUS YEARS--NOT JUST THE YEAR OF MY MODEL. YET TOYOTA SENT NO RECALL NOTICE RE THIS DANGEROUS FLAW IN THEIR VEHICLES. AND THEY MAINTAIN THAT SINCE THE WARRANTY EXPIRED, THEY ARE UNDER NO OBLIGATION TO COVER MY COSTS. THEY HAVE OFFERED ONLY $522 47 TO ME. AN EXPIRED WARRANTY IS NOT RELEVANT. THIS IS A SAFETY ISSUE. SUPPOSE I HAD BEEN ON AN INTERSTATE HIGHWAY WITH HIGH SPEEDS? *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10705720
  • Incident Date: April 9, 2015

MALFUNTION WITH WATER PUMP AND THE EMERGENCY FLASHERS STOPPED WORKING ALTHOUGH THE BATTERY WAS IN GOOD CONDITION.*BF UPDATED 10/05/2017*CN

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10702774
  • Incident Date: March 31, 2015

BOTH AIRBAG LIGHTS CAME ON. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10693340
  • Incident Date: March 10, 2015

DRIVING IN TO WORK IN THE MORNING, SPEED WAS 25 MPH ON A SUBURBAN ROAD, SOUTH STREET IN TEWKSBURY MA, AS I WENT OVER ROUGH AREA IN THE ROAD, I HEARD A THUMP FROM UNDER THE CAR. I PULLED OVER AND FOUND THE RIGHT REAR SUSPENSION STRUTS LET GO. I PULLED IN TO A PARKING LOT TO EXAMINE WHAT HAPPENED. PART OF THE STRUT WAS HANGING DOWN SCRAPING ON THE GROUND. THE RIGHT REAR TIRE WAS SKEWED IN THE WHEEL WELL RUBBING ON THE INSIDE OF THE WHEEL WELL. THE STRUT HAS AN EYE WITH A BUSHING IN IT, WHERE A BOLT IS USED TO BOLT IT TO THE CAR'S MAIN FRAME, THE BOLT WAS MISSING ALLOWING THE SUSPENSION TO FALL APART. IF THIS HAD OCCURRED AT HIGHWAY SPEEDS, LOSS OF CONTROL OF THE VEHICLE WOULD HAVE OCCURRED. THERE WAS A RECALL ON THIS VEHICLE, I HAVE HAD IT IN TWICE AT THE DEALERSHIP, ONCE TO HAVE IT REPAIRED, A SECOND TIME TO ENSURE IT WAS OK. A MONTH AGO IT WAS TAKEN IN FOR AN OIL CHANGE AND TIRE ROTATION, ALL DONE AT THE DEALERSHIP. CAR HAS BEEN TOWED BACK TO THE DEALERSHIP, I WAS INFORMED BY THE DEALER THAT THE "BOLT" LET GO, APPARENTLY THE ONE HOLDING THE STRUT TO THE MAIN FRAME OF THE CAR. WHEN THIS OCCURS, THE WHEEL CANNOT BE HELD IN PLACE AND RIDES UP IN TO THE WHEEL WELL. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10691411
  • Incident Date: March 2, 2015

DIFFERENTIAL GEAR BOX STARTED TO SLOWLY LEAK FLUID JUST OVER 100,000 MILES AND EVENTUALLY THE REAR DIFFERENTIAL CARRIER ASSY HAD TO BE REPLACED. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10680189
  • Incident Date: January 31, 2015

I WAS DRIVING AND THE AIR BAG INADVERTENTLY WENT OFF, EXPLODING IN MY FACE. THE VEHICLE FILLED WITH SMOKE, DUST, AND DEBRIS. BECAUSE I COULD NOT SEE (AIRBAG IN MY FACE AND SMOKE/DEBRIS IN THE VEHICLE), I CRASHED INTO THE VEHICLE IN FRONT OF ME. *TR

  • Crash: 1 Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10679225
  • Incident Date: January 27, 2015

VEHICLE WAS PARKED OVERNIGHT ON OUR FRONT DRIVEWAY FACING THE GARAGE. WHERE IT ALWAYS PARKED EVERYDAY. THE WEATHER WAS WARM AND CLEAR MY WIFE WAS IN THE VEHICLE AND WAS PREPARING TO BUCKLE UP AND DRIVE TO CHURCH, I ENTERED THE VEHICLE INTO THE PASSENGER SEAT AND BUCKLED UP. SHE STARTED THE VEHICLE AND IMMEDIATELY ACCELERATED THROUGH THE ROOF. I YELLED AT HER TO GET HER FOOT OFF THE ACCELERATOR AND SHE YELLED AT ME THAT SHE WAS NO WHERE NEAR IT. I THEN TOLD HER TO PULL THE FLOOR MAT / CARPET BACK AND IT WAS ALREADY BACK AND LOCKED DOWN TO THE FLOOR. I TOLD HER TO TURN IT OFF. THE CAR IDLED DOWN TO STOP ONCE KEY WAS TURNED OFF. WE SAT THERE FOR A FEW MOMENTS, I TOLD HER TO DEPRESS THE ACCELERATOR PEDAL ONCE AND TRY TO START THE VEHICLE. THE CAR STARTED NORMALLY WE LET IT WARM UP FOR A MOMENT AND DROVE AWAY. SHE TOLD ME SHE WAS GLAD I WAS IN THE CAR TO SEE THE EVENT BECAUSE IT HAD HAPPENED 3 OTHER TIMES IN THE LAST 45 DAYS. FORTUNATELY SHE WAS NOT TRAVELING AT A HIGH SPEED WHEN IT OCCURRED OR ON A BUSY ROADWAY OR SCHOOL ZONE. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10671800
  • Incident Date: January 12, 2015

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING 30 MPH, THE FOUR WHEEL DRIVE CHECK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. UPDATED 03/30/15*LJ UPDATED 6/22/2015*JS

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10671973
  • Incident Date: January 12, 2015

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, A LOUD UNKNOWN NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE VISCOUS COUPLING NEEDED TO BE REPLACED. THE REPAIRS WERE MADE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10670093
  • Incident Date: January 5, 2015

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V383000(SUSPENSION) WAS RECEIVED IN SEPTEMBER OF 2014. AFTER CONTACTING THE DEALER ON SEVERAL OCCASIONS, THE CONTACT WAS INFORMED THAT PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10669821
  • Incident Date: January 3, 2015

THERE IS A NOTICEABLE THUMPING, LIKE A BELT SLIPPING OR A GEAR MISSING, WHEN MAKING SHARP TURNS. THE FREQUENCY OF THE ISSUE BECOMES MORE PREVALENT THE LONGER YOU DRIVE. ON 12/22/14, YORK AUTO GROUP, MY LOCAL TOYOTA SERVICE DEPARTMENT, DETERMINED THERE IS A FAILURE IN THE RACK AND PINION. IT IS MY UNDERSTANDING FROM MY RESEARCH THAT SOME PEOPLE HAVE MANAGED TO GET THIS REPAIR COVERED BY TOYOTA SINCE IT IS A POTENTIAL SAFETY ISSUE AND BECOMING MORE FREQUENT IN THIS MODEL. I DID CONTACT TOYOTA AND OPENED CASE # [XXX] TOYOTA WAS LESS RESPONSIVE IN MY CASE. IF THIS IS BECOMING A KNOWN ISSUE, I WOULD LIKE THEM TO COVER THE REPAIR AND POSSIBLY ALERT OTHER RAV4 OWNERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10660670
  • Incident Date: November 24, 2014

COMING TO A RED LIGHT I APPLIED MY BRAKES TO SLOW THE CAR AND THE BRAKE FELT A LITTLE HARD AND WERE VERY SLOW TO REACT. BECAUSE I HAD ALLOWED ENOUGH DISTANCE TO THE LIGHT I WAS ABLE AFTER A MOMENT OR TO FEEL THE CAR BEGIN TO STOP. VERY FRIGHTENING BECAUSE IT FELT LIKE I WAS NOT GOING TO BE ABLE TO STOP THE CAR BEFORE THE REACHING THE TRAFFIC LIGHT AT THE INTERSECTION. I REPORTED THE INCIDENT TO MY TOYOTA DEALER AND THEY THOUGHT THEY NEEDED TO RESET THE COMPUTER. AFTER CHECKING IT OUT THEY COULD NOT FIND ANY PROBLEM. OVER THE NEXT TWO YEARS THIS ANOMALY OCCURRED SEVERAL TIMES AND EACH TIME I HAD THEM CHECK BUT NO RESOLVE WAS FOUND. ON 8-17-14 THE DEALERSHIP HAD ME COMPLETE THEIR SURVEY OF THESE OCCURRENCES AND PERFORMED A SERIES OF DIAGNOSTICS. THEIR CONCLUSION WAS THAT MY FOOT MAY HAVE BEEN HITTING BOTH THE ACCELERATOR AND BRAKE SIMULTANEOUSLY ON THOSE OCCASIONS PLUS THEY ASK ME TO REMOVE A RUBBER MAT WHICH HAD BEEN OVER THE CAR'S ACCESSORY CARPET MAT. THAT RUBBER MAT HAS REMAINED OUT OF THE CAR EVER SINCE. I FELT THAT BOTH OF THOSE REMEDIES COULD NOT HAVE BEEN THE CAUSE AS IF THAT WERE THE CASE THESE INCIDENTS WOULD HAVE HAPPENED MORE FREQUENTLY. MY SUSPICION IS THAT IT IS EITHER ELECTRICAL OR MECHANICAL ANOMALIES THAT ONLY OCCUR RARELY. I BELIEVE I HAVE BEEN FORTUNATE TO DATE THAT WHEN THESE PRIOR EPISODES HAVE TAKEN PLACE THE CONDITIONS WERE MANAGEABLE. MY PRIMARY CONCERN IS WHAT IF CONDITIONS WERE NOT SO.. I.E. HIGHWAY TRAVEL AT GREATER SPEED, HEAVIER TRAFFIC, AND WET OR ICY ROAD CONDITIONS...A SCENARIO THAT BEGS VERY SERIOUS, IF NOT TRAGIC, RESULTS...VERY FRIGHTENING CIRCUMSTANCES TO PONDER INDEED. THIS UNINTENDED ACCELERATION MYSTERY NEEDS TO BE MORE DEEPLY ADDRESSED. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10643510
  • Incident Date: October 9, 2014

URGENT SAFETY RECALL ISSUED (NO DATE) BY TOYOTA FOR REAR LOWER SUSPENSION ARMS (NO. 1). "IMPORTANT RECALL FOLLOW-UP NOTICE" I RECEIVED TODAY VIA USPS, OCTOBER 9TH, 2014. I HAVE CONTACTED THE DEALER, [XXX] IN DUBUQUE, IOWA TODAY, AND ON MULTIPLE OCCASIONS (OVER THE PAST YEAR) TO HAVE THIS REPAIRED, AND IN AN ATTEMPT TO HAVE THE RECALL COMPLETED. EACH TIME I WAS INFORMED THAT THEY DID NOT HAVE THE NECESSARY PART AND I WOULD BE CALLED WHEN AVAILABLE. TODAY I WAS TOLD THAT THEY ARE ONLY RECEIVING 5 PARTS PER WEEK WHEN THEY NEED 300 PARTS. I HAVE RECEIVED MULTIPLE NOTICES FROM TOYOTA TO HAVE THIS PART REPAIRED, YET AFTER A YEAR HAS PASSED, TOYOTA CONTINUES TO SEND URGENT NOTIFICATIONS, YET CANNOT SUPPLY ENOUGH PARTS TO REPAIR MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10641261
  • Incident Date: October 3, 2014

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT THE BRAKE PEDAL BECAME LODGED TO THE FLOOR BOARD WHEN THE BRAKE WAS ENGAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN ADVISED THAT THE BRAKE MASTER CYLINDER FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 11/20/14*LJ UPDATED 8/17/2015 *JS

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10639864
  • Incident Date: September 29, 2014

SAFETY RECALL ISSUED MAY 1, 2014 BY TOYOTA FOR REAR LOWER SUSPENSION ARMS (NO. 1). I HAVE CONTACTED THE DEALER TOYOTA DARCARS ON CHERRY HILL ROAD IN SILVER SPRING, MD 301 622 0300 ON MAY 5, JUNE 6, AUGUST 4 AND SEPT 29, 2014 IN AN ATTEMPT TO HAVE THE RECALL COMPLETED. EACH TIME I WAS INFORMED THAT THEY DID NOT HAVE THE PARTS AND I WILL BE PUT ON A WAITING LIST FOR SERVICE ONCE AVAILABLE. I GET THE SAME ANSWER ON EVERY CALL AND WAS TOLD TO CONTACT TOYOTA CUSTOMER SERVICE. I CONTACTED CUSTOMER SERVICE TWICE AND THEY AS OF TODAY TRANSFERRED ME TO TOYOTA CORPORATE TO REGISTER A COMPLAINT. CORPORATE ADVISED THAT THE PARTS WERE ON NATIONAL BACKORDER AND THERE WAS NOTHING THEY COULD DO. AFTER FIVE MONTHS AND FOLLOW UP NOTICES FROM CORPORATE REMINDING ME THAT I HAD NOT COMPLETED THE SERVICE WORK WHEN THEY CAN'T EVEN GET ME IN TO HAVE REPAIRS COMPLETED IS ABSURD AND POOR CUSTOMER SERVICE. NEED FOCUS ON THIS TO CORRECT PARTS SHORTAGE. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10632860
  • Incident Date: September 17, 2014

2009 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO ACCELERATOR PEDAL PROBLEMS. *SMD THE CONSUMER ON MARCH 17, 2014, SHE TOOK THE VEHICLE TO THE DEALER FOR A NOISE IN THE FAN HEATER. THE TECHNICIANS ALSO ADDRESSED A RECALL FOR THE ACCELERATOR PEDAL. THE RECALL REQUIRED REPROGRAMMING THE ECM WITH SMART STOP TECHNOLOGY. HOWEVER, ON APRIL 17, 2014, WHILE TURNING A CORNER AT A VERY LOW SPEED, THE RPM'S RACED HIGH AS IF THE ACCELERATOR PEDAL WAS STUCK. WHEN SHE REMOVED HER FOOT FROM THE ACCELERATOR AND APPLIED THE BRAKE, THE RPM'S CONTINUED TO RACE, AND CONTINUED, EVEN WHEN THE VEHICLE WAS PUT IN NEUTRAL. WHEN SHE STOPPED, SHE SHIFTED THE GEAR INTO PARK AND THE RPM'S WERE STILL RACING. THE ACCELERATING ONLY STOPPED WHEN SHE TURNED THE VEHICLE OFF. THE CONSUMER WENT BACK TO THE DEALER. HOWEVER, THEY WERE UNABLE TO FIND ANYTHING WRONG. TOYOTA ENGINEERS CONCLUDED AND REPORTED, PEDAL MIS-APPLICATION. *JB

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10631628
  • Incident Date: September 8, 2014

THE BRAKE WAS ENGAGED IN TRAFFIC WHEN THE CAR STARTED TO ACCELERATE. I APPLIED THE BRAKE MORE FIRMLY AND PUT THE CAR IN PARK. THE ENGINE BEGAN TO REV UNCONTROLLABLY IN A CLOUD OF WHITE SMOKE. I SWITCHED THE CAR OFF AND RESTARTED THE MOTOR AND IT THEN RAN NORMALLY. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10630560
  • Incident Date: September 4, 2014

I PURCHASED A USED 2009 RAV4 WITH ABOUT 78,000 MILES. IT WAS A ONE OWNER WITH A CLEAN CAR FAX. IT WAS GREAT DURING THE TEST DRIVE. ABOUT 2 DAYS AFTER I PURCHASED IT, IT STARTED TO MAKE A RATTLE/RUMBLE/VIBRATION AT APPROXIMATELY 40MPH AND 1500 - 1800RPM. IT SEEMS LIKE THE NOISE WAS COMING FROM THE TRANSAXLE/TRANSMISSION AREA. THE NOISE PROGRESSIVELY GOT WORSE. IT TYPICALLY HAPPENED WHEN ON AN INCLINE. I TOOK IT INTO A DEALER AND THEY FLASHED THE ECU SINCE THERE WERE MULTIPLE TSBS OUT WITH THIS PROBLEM RELATED THE ECU. THIS HELPED WITH THE PROBLEM FOR A WEEK. THEN THE RUMBLE CAME BACK WITH A VENGEANCE. THE DEALER WORKED ON DIAGNOSING FOR A COUPLE OF DAYS. THE TOYOTA ENGINEERS ON THE TECHNICAL SERVICE LINE HAD THE DEALER'S TECHNICIAN TAKING HEAT SHIELDS, PLASTIC COVERS OFF, ETC THINKING SOMETHING WAS JUST HITTING RESONATE FREQUENCY AND VIBRATING LOUDLY. NOTHING HELPED. EVENTUALLY THE TECHNICIAN USED LISTENING EARS AND ISOLATED THE NOISE TO THE TRANSFER CASE. THE OFFICIAL DIAGNOSIS WAS COMPONENTS IN THE TRANSFER CASE WERE FAILING. I BOUGHT THIS VEHICLE THINKING TOYOTA STILL WERE HIGH QUALITY. I'VE DISCOVERED RAV4S ARE BASICALLY TIN CANS ON WHEELS. IT MAKES AN AMAZING AMOUNT OF CREAKS AND RATTLES. WHEN I SPOKE TO THE TOYOTA CUSTOMER SERVICE REPRESENTATIVE ON THE PHONE I WAS BASICALLY INFORMED TOYOTAS ARE NOW DESIGNED TO GO THE 60,000 MILES (THE MANUFACTURER WARRANTY). AFTER THAT IT'S ANYONE'S GUESS HOW LONG THE MECHANICAL COMPONENTS WILL LAST. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10629289
  • Incident Date: August 29, 2014

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10611008
  • Incident Date: July 16, 2014

TL* THE CONTACT OWNS A 2009 TOYOTA RAV 4. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE VEHICLE STARTED TO MAKE POPPING NOISES AND STARTED TO SPIN OUT OF CONTROL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE REAR LOWER ARM TIE ROD HAD FRACTURED. THE CONTACT HAD RECEIVED A RECALL NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION). HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10607854
  • Incident Date: July 2, 2014

I RECEIVED URGENT SAFETY RECALL NOTICE FOR REAR LOWER SUSPENSION ARMS (NO. 1) ON MAY 19, 2014. WHEN I CALLED THE TOYOTA DEALERSHIP FOR AN APPOINTMENT TO HAVE THIS SAFETY RECALL TAKEN CARE OF I WAS TOLD THAT THE PARTS ARE ON NATIONAL BACK ORDER AND WOULD BE 1-2 MORE WEEKS. I WAS PLACED ON A LIST TO BE CALLED WHEN THE PARTS COME IN. SINCE THEN I HAVE CALLED A COUPLE OF MORE TIMES TO THE DEALERSHIP JUST TO CHECK ON THE STATUS OF THE PARTS. NOW I AM BEING TOLD THAT THEY DO NOT KNOW WHEN THE PARTS WILL BE IN. THERE IS A SHORTAGE OF PARTS TO FIX THIS URGENT SAFETY RECALL. I BELIEVE THIS IS UNTIMELY FOR THE TYPE OF SAFETY RECALL THIS IS. TOYOTA NEEDS TO DO MORE AND GET THESE PARTS IN TO FIX THIS PROBLEM NOW! I WOULD BUY A NEW CAR IF I COULD JUST TO GET RID OF THIS ONE. I BELIEVE MY LIFE (AND EVERYONE ELSE WHO OWNS A CAR UNDER THE RECALL) DEPENDS ON THIS SAFETY RECALL BEING DONE IMMEDIATELY. LOOKING THROUGH THE PAPERWORK ON LINE IT SHOWS ONLY 3.9% COMPLETION RATE WITH A RECALL THAT STARTED WELL OVER A YEAR AGO.... *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10606209
  • Incident Date: June 26, 2014

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V383000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10605391
  • Incident Date: June 23, 2014

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION); HOWEVER, THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE REPAIR WAS NOT PERFORMED IN A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10604773
  • Incident Date: June 20, 2014

TL* THE CONTACT OWNS A 2009 TOYOTA RAV 4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V373000 (SUSPENSION) AND THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED A SECOND NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V383000 (SUSPENSION) WHICH STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD BEEN WAITING FOR MONTHS TO RECEIVE THE SECOND RECALL REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THERE WERE NO FAILURES.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10598066
  • Incident Date: June 13, 2014

I WAS DRIVING MY VEHICLE A TOYOTA RAV 4 AND WAS APPROACHING THE ACCESS RAMP ON TO THE WV TURNPIKE, I WAS STRATING TO ACCELERATE AND HEARD A BANGING SOUND ON THE RIGHT REAR TIRE AREA I PULLED OFF THE ROAD TO CHECK, THE TIRE WAS LAYING AT A 95 DEGREE ANGLE SIDWAYS, LOOK LIKE ONLY HELD IN PLACE BY THE TOP BY THE REAR BRAKE. FOUND OUT LATER IT WAS THE RIGHT LOWER SUSPENSION ARM BROKEN. BASICALLY I LOST MY REAR WHEEL WHILE DRIVING MOST WHO SAW IT SAID I WAS LUCK TO BE ALIVE AND UNHARMED AND THAT PIECE WAS ON RECALL JUST FOR THAT REASON. *JS

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10598075
  • Incident Date: June 13, 2014

ON JUNE 8, 2014, WHILE DRIVING MY 2009 TOYOTA RAV4, I BEGAN TO SLOW FOR A STOP LIGHT. SEVERAL CARS WERE ALREADY STOPPED. SUDDENLY, AND UNEXPECTEDLY, MY CAR BEGAN TO ACCELERATE CAUSING ME TO CRASH INTO ANOTHER VEHICLE, AND FORCING IT INTO A SECOND VEHICLE. AFTER THE INITIAL IMPACT; MY ENGINE CONTINUED TO REV-UP, EVEN THOUGH MY FOOT WAS OFF THE ACCELERATOR AND HARD ON THE BRAKES. FINALLY, I SHIFTED INTO PARK AND TURNED OFF THE IGNITION. ALL THREE VEHICLES WERE DAMAGED, TWO SIGNIFICANTLY. A PASSENGER IN THE SECOND VEHICLE EXPRESSED PERSONAL ANXIETY DUE TO A 'HEART CONDITION' AND POSSIBLE NECK INJURY. BOTH DRIVERS FILED CLAIMS ON MY INSURANCE, BUT NO DAMAGE ESTIMATES OR INJURY CLAIMS ARE AVAILABLE AS YET. A POLICE REPORT WAS FILED. DURING 2013, I HAD TWO PREVIOUS ACCIDENTS AND SEVERAL INCIDENTS WHILE DRIVING THIS RAV4, CAUSED BY SUDDEN AND UNEXPECTED ACCELERATION. DAMAGE OF ABOUT $3,000 WAS INCURRED; HOWEVER, NO OTHER VEHICLES WERE INVOLVED. ONE ACCIDENT REPORT WAS FILED. ON SEVERAL OTHER OCCASIONS, WHILE DRIVING ON THE INTERSTATE HIGHWAYS, THE RAV4 SUDDENLY AND UNEXPECTEDLY, ACCELERATED. IN EACH INSTANCE, I REGAINED CONTROL OF THE VEHICLE AND NO ACCIDENT OR DAMAGE OCCURRED. PRIOR TO OWNING THE RAV4, I PURCHASED A NEW 2008 4-DOOR TOYOTA CAMRY. ON NUMEROUS OCCASIONS, DURING THE EIGHT MONTHS I OWNED THE VEHICLE, I EXPERIENCED SUDDEN AND UNEXPECTED ACCELERATION, ESPECIALLY AT CRUISING SPEEDS ON THE HIGHWAY. BECOMING VERY UNCOMFORTABLE DRIVING IT ' I TRADED THE CAMRY ON THE THEN NEW 2009 TOYOTA RAV4. AS A 68 YEAR OLD SINGLE WORKING WIDOW, I AM AFRAID OF DRIVING THE RAV4 TO WORK OR ON WEEKENDS. IN JANUARY, 9013, A LEGAL CLAIMS ADMINISTRATOR FOR TOYOTA MOTOR SALES, ADVISED BY LETTER THAT BASED ON THEIR INSPECTION OF THE 2009 RAV4; THE 2013 ACCIDENTS WERE 'NOT THE RESULT OF ANY TYPE OF MANUFACTURING OR DESIGN DEFECT.'*JS

  • Crash: 1 Fire: No injuries: 1 Deaths: 0

  • NHTSA ID Number: 10597127
  • Incident Date: June 9, 2014

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V383000 (SUSPENSION). THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. BOTH THE DEALER AND MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10597219
  • Incident Date: June 9, 2014

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT IT WAS TAKING TOO LONG TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 13V383000 (SUSPENSION). THE DEALER STATED THAT THE PART WOULD BE UNAVAILABLE UNTIL THE MIDDLE OF JULY. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10596740
  • Incident Date: June 6, 2014

SAFETY RECALL #CSJ: I RECEIVED A LETTER 2 WEEKS AGO, STATING THAT MY CAR HAS TO BE BROUGHT A DEALERSHIP TO RE-INSPECT THE REAR LOWER SUSPENSION ARMS. I DID THIS TODAY, AND WAS INFORMED AFTER 3 HRS THAT MY SUSPENSION ARMS HAVE DEVELOPED RUST AND THUS NEED TO BE REPLACED, AS OUTLINED IN THE RECALL LETTER. HOWEVER, I WAS ALSO TOLD THAT THE ARMS ARE CURRENTLY UNAVAILABLE AND IT MAY TAKE A MONTH OR LONGER BEFORE THEY CAN BE EXCHANGED. TOYOTA HAD SET AS COMPLETION DATE FOR THIS PROCEDURE FOR MY REGION MARCH 2014, I.E. OVER 2 MONTHS AGO. I FIND IT UNREASONABLE THAT I NEED TO RETURN MY CAR AGAIN FOR ANOTHER 3HR PROCEDURE. IT IS INCONVENIENT AND I WILL MISS WORK AGAIN. ALSO, I HAVE NOT RECEIVED ANY DEFINITE ASSURANCE THAT MY CAR IS SAFE TO DRIVE FOR ANOTHER 1 OR LONGER WITHOUT THE REPAIR. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10596192
  • Incident Date: June 4, 2014

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V383000 (SUSPENSION ). THE CONTACT STATED THAT THE RECALL REPAIR WAS NOT PERFORMED IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. THERE WERE NO FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE DELAY.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10595708
  • Incident Date: June 2, 2014

I RECEIVED A RECALL NOTICE FOR "REAR LOWER SUSPENSION ARM NO. 1. I CALLED SERVCO TOYOTA LEAWARD TO MAKE AN APPOINTMENT AND THEY SAID THE EARLIEST AVAILABLE WAS MARCH 30, 2015. NEXT YEAR!!! REALLY? *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10594555
  • Incident Date: May 28, 2014

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V383000 (SUSPENSION). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10594319
  • Incident Date: May 27, 2014

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V383000 (SUSPENSION) AND STATED THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.PM

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10592164
  • Incident Date: May 17, 2014

ON MAY 14, 2014 IN THE AFTERNOON I PICKED UP MY VEHICLE AND DROVE TO HOME DEPOT HERE ON ST. THOMAS, US VIRGIN ISLANDS. UPON GETTING READY TO LEAVE HOME DEPOT, I OBSERVED THE TIRE LIGHT ON. I SAID MAYBE THE TIRE HAS A LEAK. I THEN DROVE TO BARBEL PLAZA AND OBSERVED THAT THE TIRE WAS AIRING DOWN. I THEN TOOK MY VEHICLE TO THE TIRE SHOP NEXT TO SILVER DOLLAR. THE GENTLEMAN CHECKED THE TIRE AFTER THROWING SOAP LIQUID ON IT AND OBSERVED NO NAILS OR SCREWS STUCK IN THE TIRE. HE THEN TOOK OFF THE RIGHT FRONT TIRE AND POURED WATER INSIDE THE RIM AND SHOWED ME THAT THERE IS CRACK ON THE INSIDE RIM. HE SAID THAT SOMEONE COULD'VE DROPPED TBE TIRE ON THE GROUND OR SOMETHING FELL ON IT. I CALLED THE NHTSA WEBSITE AND WAS ADVISED TO CALL THE TOYOTA MANUFACTURER. I CALLED TOYOTA AND WAS ADVISED TO NOTIFY MY LOCAL TOYOTA SO THEY CAN ASSIST ME. I BROUGHT IT TO THE MANAGERS ATTENTION FOR TOYOTA AND I RECEIVED NO ASSISTANCE. HE IS GIVING ME A SIX FOR A NINE. I BOUGHT MY CAR IN NOVEMBER OF 2009. THE CAR HASN'T MAKE FIVE YEARS OLD AND THE RIM FOR THE TIRE IS CRACKED. I NEED SOME ASSISTANCE WITH MY RIM TO MY VEHICLE. IT SEEMS TO ME LIKE THE RIM WAS NOT FIXED PROPERLY. ALSO THE LUG NUT ARE NO GOOD EITHER. POOR MATERIAL. THANK YOU HOPE I GET SOME SORT OF ASSISTANCE. *TR UPDATED 11/5/2014 *JS

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10588840
  • Incident Date: May 16, 2014

RECEIVED NOTIFICATION LAST FALL OF RECALL FOR REAR LOWER SUSPENSION ARM. WHEN DEALERSHIP WAS CONTACTED THEY SAID THAT IT WOULD BE IN THE SPRING BEFORE A FORMAL RECALL WOULD BE ISSUED. RECEIVED THE FORMAL RECALL AND THE DEALERSHIP SAID THEY DIDN'T HAVE THE PARTS AND I WOULD BE PUT ON A WAITING LIST. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10586936
  • Incident Date: May 7, 2014

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V383000 (SUSPENSION) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT WAS PLACED ON A WAITING LIST WITH AN EXPECTED DATE FOR THE PART OF JUNE 2014. THERE WERE NO FAILURES.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10584113
  • Incident Date: April 22, 2014

MY DAUGHTER (5-YEARS OLD, 40 LBS) WAS IN A BRITAX FRONTIER CAR SEAT WHEN WE WERE STRUCK BY ANOTHER CAR IN THE FRONT DRIVER'S SIDE. THE CAR WAS THEN STRUCK A SECOND TIME AND PROPELLED INTO A TELEPHONE POLE. THE PLASTIC PIECE HOLDING THE CAR SEAT TIGHTLY IN PLACE SNAPPED DURING THE ACCIDENT, AND THOUGH THE CAR SEAT WAS STILL FASTENED BY THE LATCH SYSTEM IT COULD MOVE FREELY. MY DAUGHTER HIT THE DVD PLAYER IN FRONT OF HER SEAT. SHE HAS A CONCUSSION AND MULTIPLE FACIAL LACERATIONS. THE CAR SEAT COMPLETELY FAILED TO HOLD HER IN PLACE IN THE ACCIDENT. (RELATED VEHICLE INFORMATION: MODEL YEAR=2009, MAKE=TOYOTA, MODEL=RAV4). *TR

  • Crash: 1 Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10583445
  • Incident Date: April 18, 2014

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT THE IGNITION BUTTON FAILED TO SHUT THE ENGINE OFF. THE CONTACT ALSO MENTIONED THAT THE DOOR LOCKS FAILED TO FUNCTION. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 60,342. UPDATED 6/10/14*CN

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10583510
  • Incident Date: April 18, 2014

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V383000 (SUSPENSION) AND THE PART NEEDED WAS CURRENTLY UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10579719
  • Incident Date: April 14, 2014

TL* THE CONTACT OWNS A 2006 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE ENGINE RACED AS THE RPMS INCREASED. THE VEHICLE THEN ACCELERATED INDEPENDENTLY. THE CONTACT WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 11V113000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT ALERTED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 62,215. THE VEHICLE WAS NOT REPAIRED.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10578513
  • Incident Date: April 9, 2014

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT WAS INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 13V383000 (SUSPENSION) AND STATED THAT THE DEALER INDICATED MORE THAN TWICE THAT THEY DID NOT HAVE THE SOLUTION TO REPAIR THE VEHICLE. THE CONTACT HAD TO WAIT FOR MONTHS TO REPAIR THE VEHICLE. THE MANUFACTURER WAS ALSO NOTIFIED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THERE ARE NO FAILURES AT THIS TIME.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10576745
  • Incident Date: April 2, 2014

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION ) AND STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE TO COMPLETE THE RECALL SERVICE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10564052
  • Incident Date: February 12, 2014

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHILE IN REVERSE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE FOUR WHEEL DRIVE FAILED TO FUNCTION. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FOUR WHEEL DRIVE NEEDED TO BE RESET. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 20,000.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10563336
  • Incident Date: February 7, 2014

STEERING: DURING NEW HAMPSHIRE STATE INSPECTION MECHANIC FAILED VEHICLE DUE TO EXCESSIVE PLAY IN WHEEL ASSEMBLY BECAUSE OF DEFECTIVE ELECTRONIC POWER STEERING RACK. NOTE: VEHICLE HAD NEVER BEEN INVOLVED IN AN ACCIDENT OR EXCESSIVE VIBRATION DUE TO ROAD OR OFF ROAD DRIVING EXPERIENCED. REMEDY: REPLACE ELECTRONIC POWER STEERING RACK AND ACCESSORIES. OF THE THREE OTHER RAV4'S OWNED BY DRIVER, ALL DROVE OVER 200,000 MILES WITHOUT STEERING PROBLEMS. WHEELS: DURING NEW HAMPSHIRE STATE INSPECTION MECHANIC FOUND REAR AXLE SEALS LEAKING. NOTE: VEHICLE HAD NEVER BEEN INVOLVED IN AN ACCIDENT OR EXCESSIVE VIBRATION DUE TO ROAD OR OFF ROAD DRIVING EXPERIENCED. REMEDY: REPLACE REAR AXLE SEALS. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10562506
  • Incident Date: February 1, 2014

EXTENSIVE RODENT DAMAGE TO WIRING HARNESS, PASSENGER AIR BAG, HEAT/AC DUCTS, HEADLINER, CARPETING FRONT & REAR, INSTRUMENT PANEL, AND MANY MORE MISC. PARTS. REPAIR COSTS - $10,257.91 BECAUSE TOYOTA CHOSE TO MAKE THIS CAR WITH A SMALLER CARBON FOOTPRINT USING EDIBLE PRODUCTS (SOY FOAM, RICE HUSKS, ETC.) IN PLACE OF PETROLEUM FOR MUCH OF THE PLASTIC PARTS. THIS MATERIAL IS NOW ATTRACTIVE TO RODENTS AND THEY DESIGNED THE AIR INLET TO THE HEATER WITHOUT A SCREEN WHICH ALLOWS RODENTS ENTRY TO THE VEHICLE. IT BECOMES A SAFETY ISSUE BECAUSE THE AIR BAG WAS DAMAGED ENOUGH TO REQUIRE REPLACEMENT. MY TOYOTA HAS BECOME THE INCREDIBLE EDIBLE CAR. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10562322
  • Incident Date: January 31, 2014

I JUST WANT TO KNOW HOW LONG TOYOTA HAS TO REPAIR THE REAR SUSPENSION ARM THAT YOU RECALLED, IT SEEMS AROUND A COUPLE OF YEARS AGO? I'VE HEARD NOTHING FROM THEM ABOUT REPAIRING THIS PROBLEM, JUST THAT THEY ARE WORKING ON TRYING TO FIND A RESOLUTION. IN THE MEANTIME, I AM DRIVING AN UNSAFE VEHICLE. THANK YOU FOR YOUR HELP. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10560479
  • Incident Date: January 18, 2014

WE HAVE A LOUD, INTERMITTENT GRINDING OR RATTLING NOISE THAT OCCURS USUALLY DURING ACCELERATION BUT OFTEN WHEN CRUISING AS WELL. WE CHECKED ONLINE AND OTHERS HAVE HAD A SIMILAR PROBLEM BUT DEALER CLAIMS THEY DO NOT KNOW WHAT IT IS. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10558629
  • Incident Date: January 6, 2014

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT HE STARTED THE IGNITION AND SHIFTED FROM PARK INTO DRIVE WHEN SUDDENLY, THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOORBOARD WITH A RAPID INCREASE IN ENGINE RPMS. IN ADDITION, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT MENTIONED THAT THERE WAS A HUGE PILE OF SNOW THAT STOPPED THE VEHICLE HOWEVER THE WHEELS WERE STILL SPINNING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 98,000.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10558148
  • Incident Date: January 2, 2014

I NOW REGRETTABLY OWN A 2009 TOYOTA RAV4. I BOUGHT THIS VEHICLE IN SEPTEMBER 2013 FROM A CAR MAX DEALER IN POMPANO BEACH FLORIDA. I WAS NOT TOLD THAT THE CAR HAD TWO RECALLS THAT HAVE NOT BEEN TAKEN CARE OF. I BROUGHT CAR BACK TO CAR MAX SEVERAL TIMES, THEY DID VARIOUS REPAIRS, NEW BRAKES AND ALIGNMENT. THEN I LOOKED ONLINE AND SAW THAT THIS CAR HAS TWO RECALLS. I BROUGHT THE CAR TO TOYOTA OF DEERFIELD BEACH FLORIDA AND WAS TOLD BY THE MECHANIC THAT THIS PARTICULAR MODEL WAS NOT ON RECALL. I CONTINUED TO DRIVE THIS CAR BUT THE STEERING IS VERY LOOSE AND THE WHEEL DO NOT LINE UP PROPERLY. I CALLED TOYOTA USA AND THEY TOLD ME THAT THIS CAR IS ON RECALL TO BRING IT BACK TO THE DEALER. I BROUGHT IT BACK TO TOYOTA OF DEER BEACH AND WAS TOLD BY THE MANGER [XXX], THAT THEY HAD ALREADY INSPECTED THE CAR AND ANY FURTHER INSPECTION WOULD COST ME MONEY. I CALLED TOYOTA USA BACK, WHILE STILL AT THE DEALER AND HAD THEN TALK TO [XXX] BUT THIS DID NOT HELP. HE REFUSED TO INSPECT THE CAR OR OFFER ANY REMEDY. HE SAID THAT I COULD PAY $89.00 FOR AN ALIGNMENT. I WENT HOME AND CALLED TOYOTA USA AGAIN. THEN THEY TOLD ME THAT THE CAR WAS INSPECTED IN MAY 2013 BEFORE I OWNED IT. I ASKED, WHAT WAS THE OUT COME OF THE INSPECTION. THEY COULD NOT ANSWER, MERELY STATED THAT I WILL BE CONTACTED BY THEM AND THAT THERE ARE NOT PARTS AVAILABLE FOR THE RECALL. ONE OF THE RECALLS CONCERNS THE REAR SUSPENSION, ETC.THAT THEY CAN WEAR OUT AND MAY CAUSE DAMAGE. THE OTHER IS THE COMPUTER SYSTEM THAT NEEDS TO BE REPROGRAMMED SO THAT THE DRIVER DOESN'T STEP ON THE GAS INSTEAD OF THE BREAKS. CAMPAIGN #13V383000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10550382
  • Incident Date: October 31, 2013

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHEN ATTEMPTING A DOWNWARD TURN, THE VEHICLE SPORADICALLY FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 500. THE CURRENT MILEAGE WAS 35,000. ..UPDATED 12-30-13 *BF

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10546710
  • Incident Date: October 4, 2013

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH YOKOHAMA G91 TIRES, SIZE 235/65/17(NA). THE CONTACT NOTICED THAT THE TIRE TREAD WAS PREMATURELY WORN ON ALL FOUR TIRES AND ALSO EXHIBITED SEVERAL CRACKS. THE FOUR TIRES WERE REPLACED BY AN INDEPENDENT TIRE CENTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE DOT NUMBER WAS UNAVAILABLE.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10534253
  • Incident Date: August 8, 2013

I BROUGHT MY 2009 TOYOTA RAV 4 INTO THE ROMANO TOYOTA (6400 BASILE ROWE EAST SYRACUSE, NY 13057) SERVICE DEPARTMENT AFTER RECEIVING A RECALL NOTICE FOR POSSIBLE RUSTING IN THE REAR SUSPENSION BAR. THE SERVICE DEPARTMENT ASSURED ME THAT THEY HAD THOROUGHLY CHECKED THE RECALLED PART, AND EVERYTHING WAS FINE. 5 MONTHS LATER, I WAS DRIVING 55 MPH ON A 3-LANE HIGHWAY, AND I SUDDENLY LOST CONTROL OF MY CAR. WHEN I WAS ABLE TO LOOK AT MY CAR, THE REAR PASSENGER TIRE WAS HANGING AT A 45 DEGREE ANGLE TO THE CAR. AN INDEPENDENT AUTO BODY SHOP CONFIRMED THAT THE REAR SUSPENSION BAR (THE PART THAT WAS RECALLED, AND THAT TOYOTA ASSURED ME WAS PERFECTLY FINE 5 MONTHS BEFORE), HAD COMPLETELY RUSTED THROUGH. ROMANO TOYOTA REFUSED TO DISCUSS THE PROBLEM WITH US, AND SIMPLY REPEATED THAT "IF THEY LOOKED AT THE PART, THEN IT WAS FINE." WHILE TOYOTA CORPORATE CONFIRMED THE FINDINGS OF THE INDEPENDENT AUTO BODY SHOP AND REIMBURSED US FOR THE COSTS OF REPAIR, AS FAR AS I'M AWARE, TOYOTA HAS NOT TAKEN ANY STEPS TO ENSURE THAT THIS TERRIFYING (AND POTENTIALLY DEADLY) EXPERIENCE DOES NOT HAPPEN TO ANOTHER DRIVER. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10524088
  • Incident Date: July 10, 2013

BROUGHT VEHICLE IN FOR A RECALL AND OIL CHANGE, AND WAS TOLD THAT THE WATER PUMP HAS FAILED AND REQUIRES REPLACEMENT AT A COST OF OVER $700. UPON RESEARCH, THIS EARLY WATER PUMP FAILURE APPEARS TO BE A COMMON PROBLEM WITH RAV4'S, ALTHOUGH NO RECALL HAS BEEN ISSUED YET. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10514343
  • Incident Date: May 30, 2013

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WITH THE CRUISE CONTROL ACTIVATED. THE CONTACT APPROACHED A TRAFFIC STOP AND APPLIED THE BRAKES BUT THE VEHICLE CONTINUED TO ACCELERATE. THE GEAR WAS SHIFTED INTO NEUTRAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DETECT A TROUBLE CODE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10512331
  • Incident Date: May 16, 2013

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENGAGE THE BRAKES, THE ENGINE RPM FAILED TO DECREASE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DECIDED TO SEND OUT AN ENGINEER TO INSPECT THE VEHICLE. THE ENGINEER WAS UNABLE TO DETERMINE WHAT WAS CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 22,000. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10510884
  • Incident Date: May 7, 2013

I NOTICED A STRANGE RATTLING NOISE FROM THE ENGINE WHEN STARTING MY CAR 1ST THING IN THE MORNING AND WHEN STARTING IT AFTER IT HAS SAT FOR A FEW HOURS; I RESEARCHED ONLINE FOR OTHER SIMILAR COMPLAINTS AND FOUND THAT TOYOTA HAS DISCOVERED AN ISSUE WITH THE CAM SHAFT ON SOME VEHICLES. I HAVE JUST LEARNED OF A 2ND RECALL ON MY VEHICLE, THIS ONE FOR THE REAR SUSPENSION AFTER VISITING THE TOYOTA WEBSITE, BUT I FOUND NOTHING ABOUT A RECALL REGARDING THE CAM SHAFT. I HAD PLANNED ON BRINGING THE CAM SHAFT ISSUE TO THE ATTENTION OF THE SERVICE TECH WHEN I TAKE THE VEHICLE IN FOR THE REAR SUSPENSION RECALL BUT AM UNSURE IF ANYTHING WILL BE DONE. PLEASE ADVISE. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10510352
  • Incident Date: May 2, 2013

VEHICLE EXPERIENCES LOUD "CLUNKING" NOISE AND NOTICEABLE SHAKING IN STEERING WHEEL WHILE TURNING AT SLOWER SPEEDS. THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE AND I AM SERIOUSLY CONCERNED OF STEERING OR RELATED SUBCOMPONENT FAILURE WHILE DRIVING IN THE MIDST OF TRAFFIC. AFTER DOING SOME RESEARCH I NOTICED MY SYMPTOMS ARE FAIRLY WIDE-SPREAD AMONGST OTHER RAV 4 OWNERS. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10510119
  • Incident Date: April 30, 2013

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES AT 45 MPH, THE BRAKES FAILED TO RESPOND, CAUSING HIM TO CRASH INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS THROWN INTO THE WINDSHIELD AND SUSTAINED NUMEROUS SEVERE TO MODERATE INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE FRONT END WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT A FIELD REPRESENTATIVE WOULD BE DISPATCHED THE FOLLOWING DAY TO FURTHER INSPECT THE VEHICLE. ONE MONTH LATER, THE REPRESENTATIVE STILL HAD NOT PERFORMED THE INSPECTION. THE MANUFACTURER STATED THAT SINCE THE REPAIRS HAD ALREADY BEGUN, THEY WOULD NOT BE ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 57,000. UPDATED 10/28/2014*LJ UPDATED 7/14/2015*JS

  • Crash: 1 Fire: No injuries: 1 Deaths: 0

  • NHTSA ID Number: 10505370
  • Incident Date: April 2, 2013

WHILE STOPPED AT RED LIGHT WITH RIGHT FOOT ON BRAKE, ENGINE SUDDENLY ACCELERATED TO VERY HIGH RPM. SHIFTED TO NEUTRAL AND ENGINE REVVED EVEN HIGHER. TURNED OFF IGNITION. SIGNAL TURNED GREEN AND SINCE I WAS IN TRAFFIC, DECIDED TO TRY TO START ENGINE AGAIN. ENGINE STARTED AND PERFORMED NORMALLY. IMMEDIATELY DROVE TO TOYOTA DEALER WHO SAID THEY COULD FIND NOTHING WRONG. WE ARE NOW AFRAID TO DRIVE THIS VEHICLE! THINGS COULD HAVE BEEN MUCH WORSE HAD WE BEEN MOVING IN TRAFFIC! *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10504587
  • Incident Date: March 26, 2013

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE HEARD FROM THE STEERING WHEEL WHEN TURNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,000.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10502245
  • Incident Date: March 10, 2013

I WRITE THIS LETTER SEEKING FOR HELP. SINCE THE YEAR 2011 I AM HAVING SERIOUS PROBLEMS WITH THE RIGHT WHEEL OF MY CAR WHERE THE TIRE STICKS CONSTANTLY. THE PANEL SHOWS THE LIGHT ON FOR ALL TIME. IN TWO YEARS ALREADY BOUGHT TWO TIRES, MY CAR IS THE YEAR 2009, I CONSIDER A NEW CAR. THE VISITS BEGAN TO BE FREQUENT IN THE COMPANY TOYOTA, WITH REPORT OF BUYING ANOTHER TIRE. I WONDER IF THIS PROBLEM BECOMES NORMAL. BECAUSE CHILDREN ARE IN MY CAR DAILY. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10500123
  • Incident Date: February 26, 2013

MY DAUGHTER WAS DRIVING THE RAV 4 AND HAD TO SWERVE OFF THE ROAD TO AVOID A CAR. SHE HIT A TELEPHONE POLE, BUT THE AIR BAGS DID NOT DEPLOY. THERE WAS QUITE A BIT OF FRONT END DAMAGE, BUT AT NO TIME DID THE AIR BAGS DEPLOY. *TR

  • Crash: 1 Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10494969
  • Incident Date: January 28, 2013

TL* THE CONTACT OWNS A 2009 TOYOTA RAV 4. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE STEERING WHEEL BEGAN TO PULL TO THE RIGHT AND CAUSED THE CONTACT TO CRASH INTO A POLE. THE VEHICLE WAS DESTROYED AND THERE WERE NO INJURIES. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT STATED THAT THE VEHICLE WAS NOT INSPECTED FOR THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.

  • Crash: 1 Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10494629
  • Incident Date: January 24, 2013

SINCE THIS CAR WAS BOUGHT ON SEPT 18, 2009 IT HAS HAD A SHIMMY PROBLEM. DEALER COULD NEVER FIND ANYTHING WRONG BUT WOULD DO AN ALIGNMENT AND TIRE ROTATION WHEN HE TOOK IT IN FOR AN OIL CHANGE AT 19,265 MI ON NOV 8, 2011, THEY TOLD MY FATHER HE NEEDED TIRES AND THAT A LUG NUT WAS MISSING. HE TOOK IT DOWN THE BLOCK TO A TIRE SHOP WHO STATED THE CAR WAS UNSAFE TO DRIVE WITHOUT AT LEAST 2 NEW TIRES AND AN ALIGNMENT. THEN ON MAY 20, 2012 REPLACED THE OTHER 2 TIRES AT 23,192 MI. HE HAS HAD PROBLEMS WITH THE LUG NUTS REPLACING 3 DIFFERENT ONES NOW. THE LAST LUG NUT THAT WAS MISSING THE LUG STUD WAS BROKEN ALSO. WHEN I TOOK IT TO THE DEALER TO BE TO HAVE 2 OF THE RECALLS FIXED AND THE LUG STUD REPLACED ON NOV 30, 2012 THEY EVEN SAID THESE RAV4'S HAVE BEEN HAVING THESE ISSUES. WE JUST RECEIVED A FIFTH RECALL NOTICE, A SECOND RECALL ON THE SUSPENSION. CORPORATE DOES NOT FILL ANY OF THE ABOVE ISSUES ARE RELATED NOR THEIR RESPONSIBILITY, THAT WE NEED TO GO TO THE ORIGINAL TIRE MANUFACTURE REGARDING THE TIRE ISSUE, THEY ALSO STATED HIS WARRANTY EXPIRED IN SEPT 2012. MY FATHER HAS THE 7YR-70,000 MILE PLATINUM WARRANTY, (THE LAST DEALERSHIP I TOOK IT TO ALSO STATED THE WARRANTY HAD EXPIRED ON 9/12/2012). TOYOTA CORP GAVE ME THE PH NO FOR EXTRA CARE EXTENDED WARRANTY REGARDING THE LACK OF COVERAGE AND SAID TO WAS POSSIBLE IF WE ACTUALLY HAD THE EXTENDED WARRANTY THAT THEY COULD DO SOMETHING FOR US. WHEN I SPOKE WITH THEM THEY STATED THE WARRANTY WAS IN THE NATIONAL SYSTEM AND HAD NO REASON AS TO WHY THEY'D QUESTION THAT. WHEN I EXPLAINED THE CONTINUAL PROBLEMS HE SAID CORP NEEDS TO ADDRESS. EVERYONE POINTS THE FINGER AT OTHERS. THE CAR CURRENTLY HAS 26,900 MI. MY FATHER HAS BEEN VERY ILL THE PAST 1 1/2 YEARS AND IS UNABLE TO DEAL WITH THESE ISSUES. MY FATHER HATES THIS CAR, THE DEALERSHIP IN VACAVILLE PURCHASED FROM & HE DOES NOT FEEL SAFE DRIVING THIS VEHICLE. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10493722
  • Incident Date: January 22, 2013

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, A STRANGE NOISE WAS EMITTED FROM THE STEERING COLUMN WHILE MAKING A TURN. THE CONTACT STATED THE FAILURE OCCURRED WHEN DRIVING BETWEEN 10 AND 40 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE INTERMEDIATE STEERING SHAFT WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10492337
  • Incident Date: January 12, 2013

I WAS COMING TO A STOP AT TRAFFIC LIGHT. AS I SLOWED DOWN WITH MY FOOT ON THE BRAKE THE ENGINE SUDDENLY BEGAN TO SURGE. SINCE MY FOOT WAS ALREADY ON THE BRAKE I WAS ABLE TO PUSH DOWN HARDER ON IT TO STOP IT FROM HITTING THE CAR AHEAD OF ME. WITHIN A SECOND OR TWO, AS THE ENGINE CONTINUED TO SURGE, I SHIFTED THE TRANSMISSION INTO PARK. WHEN I DID THIS THE ENGINE SURGED EVEN MORE. I THEN TURNED OFF THE ENGINE BY TURNING THE KEY WHICH DID SHUT EVERYTHING DOWN. I THEN RESTARTED THE ENGINE AND IT RAN NORMALLY. I WAS SOMEWHAT SHAKEN UP BY THE INCIDENT. NOTE THAT THIS HAD NOTHING TO DO WITH THE FLOOR MATS OR HITTING THE WRONG PEDAL. MY FOOT WAS ON THE BRAKE PEDAL THE WHOLE TIME THE INCIDENT OCCURRED-IF IT HADN'T BEEN I WOULD HAVE CRASHED INTO THE CAR IN FRONT OF ME. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10490119
  • Incident Date: December 26, 2012

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT ONCE THE HEADLIGHTS WAS DEACTIVATED, THE RADIO FAILED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC OR THE DEALER FOR INSPECTION OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 46,000. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10488822
  • Incident Date: December 14, 2012

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE HOWEVER, THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AN INSPECTOR WAS SENT TO FURTHER ASSESS THE VEHICLE FAILURE. THE INSPECTOR WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10482811
  • Incident Date: October 31, 2012

I STARTED MY CAR AND ATTEMPTED TO REVERSE OUT OF MY DRIVEWAY - BUT IT STARTED THEN STOPPED AND WOULD NOT MOVE - THE POWER STEERING EMERGENCY LIGHT HAD TURNED ON AND THE POWER STEERING WASN'T WORKING. I TOWED THE CAR TO MY TOYOTA DEALERSHIP. THEY TOLD ME THE COMPUTER WAS FAULTY (ON A 3 YEAR OLD CAR ?!!) AND I NEEDED A NEW ONE AT A PART COST OF ABOUT $700 AND LABOR COST OF $300-$400. THE CAR WAS JUST OUT OF WARRANTY BUT THEY AGREED TO PAY FOR THE PART IF I PAID FOR THE LABOR. I WAS SUSPICIOUS OF WHY THEY AGREED TO DO THIS, BUT I AGREED. THE FOLLOWING WEEK I DROVE MY CAR DOWN MY DRIVEWAY AND ONTO THE ROAD AND AS I WAS TURNING THE POWER STEERING FAILED AGAIN, THE LIGHT CAME ON AGAIN, AND I COULD NOT STEER SO I CRASHED INTO A HEDGE. (BUT I COULD HAVE CRASHED AT HIGH SPEED AND BEEN KILLED) . I TOWED THE CAR TO THE TOYOTA DEALERSHIP - NOW THEY TELL ME THEY ARE REPLACING THE WHOLE STEERING COLUMN, AT NO COST TO ME. OBVIOUSLY THEY KNOW THERE IS A PROBLEM. IF YOU GOOGLE IT, LOTS OF PEOPLE HAVE HAD POWER STEERING ISSUES AND EVEN CRASHED AT HIGH SPEEDS. THIS IS A LIFE THREATENING FAULT. PLEASE LOOK FOR A PATTERN. *TR

  • Crash: 1 Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10481941
  • Incident Date: October 24, 2012

2009 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE DEFECT AND COST *TGW DOCUMENT WAS WRITTEN IN SPANISH.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10479721
  • Incident Date: October 11, 2012

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE CONTACT NOTICED THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING LIGHT STAYED ON CONSTANTLY. ALSO, THE CONTACT MENTIONED THAT THE NOISE VOLUME IN THE CABIN OF THE VEHICLE WAS EXTREMELY LOUD WHILE DRIVING AT ALL SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10474250
  • Incident Date: September 7, 2012

VEHICLE STARTING A POPPING/BINDING FEEL WHEN MAKING A TURN LEFT OR RIGHT AT ABOUT 36000 MILES. IT BECAME MORE PRONOUNCED AND BY 42000 MILES IT COULD BE FELT WHEN SITTING STILL. TOYOTA TSO ISSUED TO REPLACE THE INTERMEDIATE STEERING SHAFT. I FEEL THAT THIS IS A PROGRESSIVELY DANGEROUS CONDITION THAT WILL CAUSE FAILURE AND LOSS OF LIFE ONE DAY. COST THE REPLACE SHAFT, $517.00. SEARCH FINDS MANY, MANY RAV4 OWNERS HAVE THIS COMPLAINT. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10474006
  • Incident Date: September 5, 2012

WHILE BRAKING (AT ABOUT 5 MPH) TO MAKE A TURN INTO OUR CARPORT, THE VEHICLE BEGAN TO ACCELERATE WITH A RAPID INCREASE IN ENGINE RPMS. IN ORDER TO STOP THE VEHICLE, THE GEAR WAS SHIFTED INTO PARK (TRIED TO SHIFT IT INTO NEUTRAL, BUT ENDED UP IN PARK). CAR RETURNED TO IDLE. IMMEDIATELY CHECK THE FLOOR MAT TO FIND IT WAS NOT A FACTOR. CALLED TOYOTA DEALERSHIP IN THE AREA AND MADE APPOINTMENT FOR FOLLOWING WORK DAY. AFTER 1-1/2 WEEKS AT THE DEALERSHIP, THEY CHECKED THE VEHICLE AND SAID NOTHING WAS FOUND WRONG WITH IT. HE NOTED THAT THE FLOOR MATS WERE AFTER MARKET FLOOR MATS AND NOT RECOMMENDED. I EXPLAINED THAT THIS WAS CHECKED IMMEDIATELY AFTER THE CAR RETURNED TO IDLE AND WAS NOT A FACTOR. HE ASSURED ME THAT EVERYTHING WAS CHECKED AND NOTHING WAS FOUND WRONG WITH THE VEHICLE. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10472947
  • Incident Date: August 29, 2012

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STARTED THE IGNITION AND SHIFTED FROM PARK INTO DRIVE WHEN SUDDENLY, THE VEHICLE BEGAN TO ACCELERATE WITH A RAPID INCREASE IN ENGINE RPMS. IN ORDER TO STOP THE VEHICLE THE GEAR WAS SHIFTED INTO NEUTRAL AND THE BRAKE PEDAL WAS ENGAGED. THE ENGINE WAS TURNED OFF AND RESTARTED FIVE TIMES HOWEVER, THE FAILURE PERSISTED. ON THE SIXTH ATTEMPT, THE VEHICLE OPERATED NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. UPDATED 10/11/12*LJ

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10469737
  • Incident Date: August 8, 2012

ON JUNE 6 2012 DRIVING INTO A PARKING LOT I HAD AN UN-INTENDED ACCELERATION ON MY 2009 TOYOTA RAV4 AND THE CAR ONLY STOPPED BECAUSE I HIT MY DOCTOR'S OFFICE WALL. EVEN THOUGH I PRESSED THE BRAKE PEDAL, THE CAR WOULDN'T STOP. IT WAS A VERY SCARY MOMENT. I FILED A CLAIM WITH TOYOTA MANUFACTURER, THEY INSPECTED THE CAR ON JUNE 19,2012. I GOT A LETTER JULY 30 2012 FROM TOYOTA MOTOR SALES USA INC. THAT SAYS THEY DIDN'T FIND ANYTHING WRONG WITH MY CAR AND THAT IT IS "OPERATING AS DESIGNED, WITHIN FACTORY SPECIFICATIONS" "HOWEVER THE INSPECTION OF YOUR VEHICLE REVEALED NO EVIDENCE OF ANY SORT OF A MANUFACTURING OR DESIGN DEFECT AND WE ARE UNABLE TO OFFER ADDITIONAL ASSISTANCE". I THOUGHT MY CAR WAS SAFE BUT NOW (THANK GOD NOBODY WAS HURT) I DON'T TRUST THIS CAR AND I LOST CONFIDENCE ON TOYOTA CARS. I'M AFRAID TO DRIVE THIS CAR. THIS CAR IS DEFECTIVE AND THEY KNOW IT. IT WAS A HORRIBLE EXPERIENCED! I DIDN'T MAKE THIS UP, THIS REALLY HAPPENED TO ME. ON AUG 1ST 2012 ON PRESS RELEASE TYT RECALLED RAV4 SUBS AND LEXUS TO FIX THE SUSPENSION OF RAV4S FROM 2006 TO 2011 MODELS. OTHER LAW FIRMS HAVE TOLD ME THAT THE UN-INTENDED ACCELERATION HAS TO HAPPEN SEVERAL TIMES TO BE CONSIDERED AS COMPLAINT/RECALL PER LEMON LAW AND THAT IF TYT SAYS THERE'S NOTHING WRONG WITH IT, THERE'S NOTHING THEY OR I CAN DO. I'M OUTRAGED TO SAY THE LEAST! CAN YOU HELP? THANKS FOR YOUR TIME. *TR

  • Crash: 1 Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10469558
  • Incident Date: August 7, 2012

I WAS AT A STOP SIGN AND TURNING RIGHT WITH MY GRANDSON IN THE BACKSEAT, I HEARD A LOUD NOISE NO OTHER CAR AROUND ME AT THE TIME PULLED OVER AND LOOKED ALL AROUND THE CAR AND IN THE BACK TO SEE IF SOMETHING FELL OVER NOTHING WAS IN THE BACK. STARTED DRIVING AGAIN AND HEARD WIND NOISE PULLED OVER AGAIN AND LOOKED ALL UNDER RAV AND TIRES GOT READY TO GET IN SIDE LOOKED UP ON THE TOP AND THE SUNROOF HAD A HOLE IN IT AND SHATTERED. NOTHING HIT IT JUST SHATTERED. IF HAD HAD THE INSIDE OPEN GLASS WOULD HAVE BEEN ALL INSIDE THE VEHICLE. TOYOTA SAID NOT IN WARRANTY AND THE EXTENDED WARRANTY PURCHASED DID NOT COVER EITHER, HAD TO FILE INSURANCE CLAIM. WAS NEVER ADVISED WHEN PURCHASED THAT THE SUNROOF COULD JUST EXPLODE AND SHATTER FOR NO REASON. NOW HAVE A VEHICLE THAT I WILL NOT EVER OPEN THE INSIDE DOOR FOR THE SUNROOF AGAIN IF WOULD SHATTER WHILE OPEN WOULD GET GLASS ALL OVER EVERYONE. THANK GOODNESS WAS ONLY GOING ABOUT 20 MILES HOUR AND THE INSIDE SUNROOF DOOR CLOSED WHEN HAPPENED. IF HAD BEEN GOING 65 MILES HOUR AND HAD THE SUNROOF INSIDE DOOR OPEN COULD HAVE CAUSED WRECK. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10464387
  • Incident Date: July 6, 2012

WHILE DRIVING 25 MPH, I STARTED TO BRAKE FOR A LIGHT. THE CAR SUDDENLY ACCELERATED AND IT TOOK BOTH FEET APPLIED TO THE BRAKES TO STOP AND AVOID HITTING THE CAR IN FRONT OF ME. TEN MINUTES LATER, ANOTHER SUDDEN ACCELERATION OCCURRED, FOLLOWED IN RAPID SUCCESSION BY A THIRD ACCELERATION. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10459981
  • Incident Date: May 29, 2012

RUST ON THE LATCHES THAT HOLD THE REAR DOOR ON THE 2009 TOYOTA RAV4. ALTHOUGH NOT A MAJOR CONCERN AT THIS TIME, HOWEVER WHEN THE RUST DOES GET WORSE THE DOOR WILL NOT SEAL EXHAUST AND/OR WILL OPEN IN A ACCIDENT OR WHILE DRIVING. THIS CAN BE A HAZARD. I CAN EMAIL PHOTOS OF THE LATCHES. IF YOU WANT THEM. TOYOTA MOTOR CORPORATION AND ITS DEALERSHIP NETWORK ARE NOT WANTING TO REPAIR THIS PROBLEM. I THOUGHT I CAN BRING UP THE ISSUE HERE AND PLEASE CONTACT ME FOR FURTHER INFORMATION. THE REPAIR IS SIMPLE SINCE THE LATCHES ARE HELD ON WITH EASILY REMOVED HARDWARE. TOYOTA IS NOT WANTING TO REPAIR A SIMPLE ISSUE THAT CAN BECOME A SERIOUS SAFETY ISSUE IN THE NEAR FUTURE. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10459633
  • Incident Date: May 25, 2012

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO EXIT THE VEHICLE AND ONCE SHE WAS SAFELY OUTSIDE, THE AIR BAGS THEN DEPLOYED. THE CONTACT WAS UNABLE TO RECALL THE SPECIFIC EVENTS OF THE CRASH AND HAD STRUCK HER HEAD ON THE STEERING WHEEL UPON IMPACT. THE VEHICLE SUSTAINED FRONT END DAMAGES AND WAS TOWED TO AN AUTO BODY SHOP. THE POLICE WERE NOTIFIED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 50,000. UPDATED 06/07/12*LJ UPDATED 06/11/12

  • Crash: 1 Fire: No injuries: 1 Deaths: 0

  • NHTSA ID Number: 10455244
  • Incident Date: April 14, 2012

I HAVE A 2009 TOYOTA RAV4. THE STEERING COLUMN STARTED MAKING A CLUNKING NOISE WHEN TURNING RIGHT OR LEFT AT LOW SPEEDS. LOOKS LIKE OTHERS HAVE HAD THIS SAME PROBLEM. NO RECALL THAT I KNOW OF, BUT THERE SHOULD BE. NOTICED PROBLEM SHORTLY AFTER 36,000 MILE WARRANTY EXPIRED SO ALL OUT OF POCKET EXPENSE. HAD TO REPLACE STEERING SHAFT AT DEALER FOR $378. OUCH! *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10451585
  • Incident Date: March 14, 2012

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT WAS ENTERING A RESIDENTIAL DRIVEWAY AND APPLIED THE BRAKES WHEN THE ENGINE RPMS INCREASED DRASTICALLY AND THE VEHICLE ACCELERATED INTO THE GARAGE DOOR. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WOULD BE INSPECTED. THERE WERE ENGINEERS SENT FROM THE MANUFACTURER TO INSPECT THE VEHICLE WHO STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V113000(VEHICLE SPEED CONTROL:ACCELERATOR PEDAL) AND THERE WERE NO FLOOR MATS THAT COULD HAVE INTERFERED WITH THE ACCELERATOR PEDAL. THE FAILURE RECURRED AFTER THE REPAIR AND THE MANUFACTURER ADVISED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE AND THE CURRENT MILEAGES WERE 26,000. THE THROTTLE, ACCELERATOR PEDAL AND RELATED COMPONENTS WERE INSPECTED AND THEY WERE FOUND TO BE OPERATING AS DESIGNED, WITHIN FACTORY SPECIFICATIONS. NO BINDING OR OBSTRUCTIONS WERE FOUND IN THE THROTTLE COMPONENTS. THE BRAKE SYSTEM WAS ALSO INSPECTED AND NO PROBLEMS WERE FOUND. ADDITIONALLY, AN EXTENSIVE ROAD TEST WAS CONDUCTED AND NO ABNORMAL CONDITIONS WERE PRESENT AND THE VEHICLE OPERATED AS DESIGNED. UPDATED EVOQ 03/23/12 ..UPDATED 04/16/12 *BF

  • Crash: 1 Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10450353
  • Incident Date: March 5, 2012

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4 . THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE ACCELERATED ABNORMALLY. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS INSPECTED BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS INSPECTED THREE TIMES WITH NO SOLUTION TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,500 AND THE CURRENT MILEAGE WAS 20,000. ..UPDATED 04/11/12 *BF UPDATED 06/15/2012 *JS

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10449266
  • Incident Date: February 24, 2012

I HAVE HA THE CAR BACK TO THE DEALER FOR THIS BRAKE PROBLEM AND THEY SAID THIS IS NORMAL ,WHAT THE PROBLEM IS THE BRAKE PEDAL IS SOFT AND WHEN BRAKING YOU FOOT CAN HIT THE GAS PEDAL THIS ALSO THE PEDAL WILL GO DOWN WHEN YOU ARE HOLDING AT A STOP,ALSO ITS NOT LEAKING BRAKE FLUID AS THE CAR WAS SERVICE AT THE DEALER. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10440921
  • Incident Date: December 21, 2011

2009 RAV 4 YOKOHAMA GEOLANDAR 225/65R17 35,680 MILES.TIRES HAVE BEEN ROTATED EVERY5K MILES MY WIFE WAS ON EXPRESSWAY GOING 65 MPH,WHEN LEFT REAR TIRE BLEWOUT .SHE HAD SWERVE THREE LANES INTO THE BREAKDOWN LANE,SHE CALLED AAA WHICH CALL THE STATE POLICE.AAA CHANGED THE TIRE.WHEN SHE GOT HOME I LOOKED A THE REST OF THE TIRES AND NOTICED ALL TIRES WERE DRIEROTTED ALONG THE SIDEWALL. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10435196
  • Incident Date: November 10, 2011

STEERING STARTED CREATING OCCASIONAL MILD NOISE WHILE TURNING AT AROUND 49000. AT 53000 DURING MAINTENANCE SERVICE AT BURLINGTON TOYOTA, ONTARIO I REPORTED THIS INCIDENT ALONG WITH A METALLIC NOISE WHEN THE BRAKE PEDAL IS PRESSED. THEY MENTIONED NOT TO BE ABLE TO REPRODUCE THE PROBLEM AND HENCE DID NOT MAKE ANY FIX. THEY REFUSED TO DEAL TO BRAKE NOISE AND MENTIONED THAT MY BRAKE PAD WILL LAST FOR MUCH LONGER TIME AND REASON MAY BE A LITTLE BIT OF RUST. THEY WILL HAVE TO CHARGE ME FOR ANY FURTHER DIAGNOSIS EVEN THOUGH IT WAS WITHIN THE WARRANTY PERIOD. LATER I HAVE ESCALATED THIS TO TOYOTA CANADA, AS ANOTHER TOYOTA DEALER FOUND THAT THE SHAFT INSIDE THE STEERING COLUMN IS CRACKED. TOYOTA CANADA CLAIMS THAT TO BE A WEAR AND TEAR AND REFUSED TO COVER THAT AS MY WARRANTY WAS OVER EVEN THOUGH I HAVE REPORTED THIS PROBLEM WHEN MY VEHICLE WAS WITHIN WARRANTY PERIOD. TODAY NOVEMBER 10TH, NEWSPAPERS PUBLISH THAT MORE THAN 500,000 RAV4 ARE RECALLED FOR STEERING. I CALLED THE DEALER AND THEY MENTIONED, THIS RECALL IS ONLY FOR 2006 RAV4 AND NOT FOR 2009. I STRONGLY FEEL THAT TOYOTA RAV4 2009 HAS THE SAME ISSUE. I COULD NOT FIND AN ONTARIO SITE. SO I COULD NOT ENTER MY PROVINCE AND ZIP CODE BELOW. *TR

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10433775
  • Incident Date: November 1, 2011

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STARTED THE KEY-LESS IGNITION WITH THE BRAKE ENGAGED AND THE ACCELERATOR PEDAL WAS ACCIDENTALLY APPLIED CAUSING THE VEHICLE TO RAPIDLY ACCELERATE. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE FAILURE OCCURRED SEVERAL DIFFERENT TIMES. THE CONTACT STATED THE ACCELERATOR PEDAL LOCATION WAS DESIGNED EXTREMELY CLOSE TO THE BRAKE PEDAL WHICH RESULTED TO UNINTENDED APPLICATION. THE VEHICLE HAD NOT BEEN INSPECTED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. UPDATED 11/29/11 *CN THE CONSUMER BELIEVED THE PEDALS WERE TOO CLOSE TOGETHER. UPDATED 12/07/11

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10433028
  • Incident Date: October 27, 2011

ON SUNDAY, AUGUST 28, 2011 AT APPROXIMATELY 12 IN THE AFTERNOON, I WAS DRIVING MY FAMILY'S 2009 TOYOTA RAV4 WITH MY WIFE AND INFANT SON, EASTBOUND ON HIGHWAY 44 BETWEEN WINNER, SD AND PLATTE, SD. WITH THE VEHICLE'S CRUISE CONTROL SET AT THE SPEED LIMIT OF 65 MPH, I CHANGED LANES AND BEGAN TO PASS THE TRUCK AHEAD OF OUR VEHICLE ON THIS TWO-LANE COUNTRY ROAD. INCREASING THE VEHICLE'S SPEED TO 70 MPH TO COMPLETE THE PASS OF THE OTHER VEHICLE AND RETURN TO THE EASTBOUND LANE, THE TOYOTA RAV4 UNINTENTIONALLY ACCELERATED TO SPEEDS IN EXCESS OF 85 MPH. AT THE TIME OF THE SUDDEN UNINTENDED ACCELERATION, THE PEDAL AREA WAS CHECKED AND CONFIRMED TO BE CLEAR OF ANY OBSTRUCTIONS, INCLUDING THE VEHICLE'S DRIVER-SIDE FLOOR MAT. WITH THE CRUISE CONTROL OFF AND THE BRAKES CAUTIOUSLY APPLIED, THE TOYOTA RAV4 WOULD NOT SLOW DOWN FROM ITS STATE OF SUDDEN UNINTENDED ACCELERATION. IT WAS DETERMINED THAT THE ONLY WAY TO TAKE BACK CONTROL OF THE VEHICLE WAS BY COMPLETELY PRESSING THE BRAKES TO THE FLOOR; HOWEVER, THE DECREASE IN SPEED WAS GRADUAL AT BEST, AND THE ENGINE CONTINUED TO REV OUT OF CONTROL. THE VEHICLE'S BRAKES WERE FULLY ENGAGED IN THIS WAY UNTIL THE VEHICLE STALLED OUT, PARTIALLY ONTO THE SHOULDER OF THE ROAD AT A SPEED JUST UNDER 10 MPH. AGAIN AT THIS TIME, THE PEDAL AREA WAS CHECKED AND CONFIRMED TO BE CLEAR OF ANY OBSTRUCTIONS, INCLUDING THE VEHICLE'S DRIVER-SIDE FLOOR MAT. OVER THE LAST TWO YEARS, THE VEHICLE HAS HAD THREE ACCELERATOR PEDAL RECALL REPAIRS AND ONE FLOOR MAT RECALL REPAIR COMPLETED AND IS NOT REPROGRAMMABLE FOR THE BRAKE OVERRIDE SYSTEM THAT IS BEING INSTALLED IN THE NEWEST TOYOTA MODELS. WITH NO CRASH RESULTING FROM THE AUG. 28 INCIDENT, THE VEHICLE WAS REJECTED FOR AN INSPECTION OR ANY FURTHER SERVICES. AS THIS WAS A VERY SCARY AND TRAUMATIC SITUATION FOR MY FAMILY, THE TOYOTA RAV4 HAS NOT BEEN OPERATED UNDER THE SAME DRIVING CONDITIONS SINCE THE INCIDENT. *TT

  • Crash: No Fire: No injuries: 0 Deaths: 0

  • NHTSA ID Number: 10430776
  • Incident Date: October 19, 2011

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING 20 MPH, THE STEER