UNKNOWN Possible head gasket, radiator or water pump damage. Light smoke from engine. Constantly have to fill car up with antifreeze & water every few miles. Car is never driven over 45 mph.Car easily overheats & leaves us stranded as we live in a rural location. Have to purchase antifreeze every 3 days that we cannot afford. Have VERY LIMITED funds to assist with mechanical work, but we can contribute a little. No income whatsoever coming in due to job loss. Can't rely on car to get to work, but can work from home. Currently seeking employment, but competition has been tough. This is our only car for our family of 4. 2 kids in school age 8 & 4. No bus or friends/relatives who can help.Was referred to this program by a friend as they informed me that it offers financial assistance for some repairs. This affects the safety of the vehicle as we have small children, and the car constantly overheats leaving us stranded in areas without sufficient cellular coverage to make calls. Located in Sevierville, TN.

UNKNOWN Possible radiator or water pump damage. Constantly have to fill car up with antifreeze & water every few miles. Car is never driven over 45 mph.Car easily overheats & leaves us stranded as we live in a rural location. Have to purchase antifreeze every 3 days that we cannot afford. Have VERY LIMITED funds to assist with mechanical work, but we can contribute a little. No income whatsoever coming in due to job loss. Can't rely on car to get to work, but can work from home. Currently seeking employment, but competition has been tough. This is our only car for our family of 4. 2 kids in school age 8 & 4. No bus or friends/relatives who can help.Was referred to this program by a friend as they informed me that it offers financial assistance for some repairs. This affects the safety of the vehicle as we have small children, and the car constantly overheats leaving us stranded in areas without sufficient cellular coverage to make calls. Located in Sevierville, TN.

this vehicle is a match box waiting to kill someone. I've been reporting these problems an nobody has follow up. on 08/20/2023 fuel pump had to be replaced after fumes coming into vents report one on 06/03/2023 issue happened again, 0n 09/04/2023 engine went out. after getting vehicle back catalytic converter and manifold was burnt out do to engine .had it inspected by a muffler shop. kia will not replace anything even if they are told it was caused on behalf of there produce

AUG. 5, 2023: CA Steering wheel locked when trying to change lanes. Managed to turn left but went over the curb. It drove well when going straight but could not turn steering wheel. Glad I didn't go on the Freeway. Managed to stop but didn't turn off car due to too hot outside. Called towing, then a family member told me to turn car off, hesitant due to weather, too hot. It worked. TowTrk driver checked under hood and saw no problem. I then drove to dealership and left it there to diagnose. It is till in shop 6wks. It is the steering wheel wiring I am told. Now waiting for a part. Maybe this week. Love the KIA but it did me wrong. Cannot trust it anymore. That is too bad it is an awesome vehicle to me except for the problem. warning came on as incident happened. Manufacturer personnel inspected. Happy no accident just fear of not being able to manage steering easily. I drive a curvy and high altitude road. That really scares me n for any passangers.

My engine failed with no warning, my car shut down on the hwy. It was a safety issue because the car shut down while driving on the hwy and could have resulted in a traffic accident. This problen is all over the internet. There were no warning lights. Car ran fine up until it stalled and lost power and shut down. When towed to the repair shop, I was told it was completely out of oil, metal shavings were in the oil filter. The shop replaced oil and the car ran for a bit with knocking noise. On the way to the kia dealership, after learning this was an issue with my type of vehicle, the car shut down again and had to be towed to the dealership. My request for engine replacement was denied even though it is well within 100.000 miles and or 10yrs. It has 84,000 miles. I feel this is KIA's responsibilty to replace my engine. At this time, they are charging me $10,600 to replace my engine.

Sometimes the cruise control works. Sometimes it doesn't work. Even after vehicle is warmed up still no resolution. Engine oil disappears without notice or warning.

The headliner in the truck does not roll back properly and just out the blue falls down when I open the sun roof.

The roller for the headliner falls when I open the sunroof and this causes me not to be able to see out of my mirrors when driving. There has not been an accident or anything to the vehicle and the vehicle has been taken care of the entire time.

Car shutters and stalls and metal shavings in the oil pan

At various times the headlights shut off while in "auto" mode. Since it is "auto" mode it is always at night and you suddenly cannot see the road. We have found when this happens that the system goes to the "Parking" light mode. Rotating the multi-function switch to a different position other than "auto" and back allows the headlights to come back on. We have not found a pattern in this dangerous event where we are able to repeat the failure.

2016 Kia Sorento suddenly without any warning lights started losing power while driving on busy intersection. Vehicle dies, have towed, they say looks like there was no oil despite fairly recent oil change and without oil light popping up. Mechanic states it was ok for now but would need to start thinking about a new engine. Pick up vehicle and it didn’t even make it home before it lost power in an intersection again. Called Kia multiple times and despite other Kia’s having this issue apparently my vehicle is not one of the ones with a recall. There is nothing they can do for me. Owe 11k on vehicle, motor will probably be close to that. For now I am making payments on a vehicle that won’t go anywhere. Went to Kia dealership to see what help they could provide and their suggestion was to stop making payments and let them take vehicle back. Obviously I’m still making payments. But then they sold me a used Hyundai which subsequently caught fire a month later. Turned out while it didn’t have a recall on the Hyundai it had a campaign about a software update that would have indicated a problem before my engine caught fire. Dealership couldn’t have cared less, I’m aware that one was a Hyundai but that’s the level of customer service Kia provides. And will also sell you a vehicle with outstanding issues and not bring to your attention.

The paint on the body of my vehicle just started rapidly peeling off on its own really bad from passenger door handle and spreading.

3.3 liter engine - no warning not part of recall or knock sensor per Kia - driving slow ( thank God ) just died . Towed to the dealer - hearing 3 different story’s ? Diagnosis ? Manifold or Rod Bearing issue - whole engine needs replaced over 15k cost . Doing research on this issue snd see many complaints on all makes and models / expect a recall on this vehicle in time as well - it’s only a matter of time till someone is hurt or killed due to Kias repeated negligence in regards to engine failure - the dealer and corporate are ignoring this and that is not acceptable .

Car engine suddenly started to fail, no power, engine knocking, died in traffics turning into an intersection extremely dangerous

The vehicle lost.all power engine started to knock stopped in the middle of traffic in 4 lanes almost causing an accident 700 miles from home. Mechanic states engine is blown and that Kia engines don't last past 100000 it will cost me almost 11000 to get a new Kia plus had to pay for rental car motel etc to get home. Pathetic and extremely dangerous and car has to be pushed out of traffic and get a tow truck to haul it. I will never ever purchase a Kia again and will tell everyone I know not to purchase and of course the warranty was off so I have no can and lose 110000..Kia should be held responsible as it looks like this is a continuing and dangerous issue.

I purchased a like new 2016 KIA Sorento with about 6000 miles on it. Maintenance was performed by Dealer on regular schedule. After appx 40,000 miles, early in 2021, I noticed obscene oil consumption, at least 1 quart every 325 miles. Dealer checked the engine and said "Yes, it is losing oil somewhere.", but did nothing to fix it. High oil consumption continued and eventually cylinders 2 and 4 blew out on interstate with a car load of kids mid-year 2022. Dealer fixed this at my cost of about $1700.00. Late 2022, just past 100,00 miles, one of the exhaust valves broke and pretty much destroyed the engine. Dealer confirmed the issue and stated they would not replace the engine or repair the engine, and recommended I find a mechanic. Since December 2022, I've had the car towed multiple times to the Dealer and then to 2 different shops and no one can or wants to fix the engine. The mechanic where the car has been sitting since February 2023 now says I need to look for an engine myself and he will switch it out. What a sorry company KIA is. I've bought 3 KIAs from the Dealer and I bet this will be my last one. Is there any help is getting my problem resolved?

My oil light was not working and even though I was having maintenance done on my car regularly, my piston rings failed and my car was burning oil between oil changes and I did not know it. Now, my car needs a new engine which I cannot afford and Car Shield is refusing to honor their warranty. I have been without a car for 4 months while it sits at a shop

The contact owns a 2016 Kia Sorento. The contact stated that she noticed that the temperature gauge was continuously fluctuating. The contact checked the oil level and noticed that there was no oil in the vehicle; even though the engine oil had been changed two weeks prior. The contact added 3 quarts of oil in the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced, and that the failure was related to Kia Campaign Number: 2002B. The vehicle was taken to the dealer, who informed the contact that they could not replace the engine unless it had completely failed. The vehicle was not repaired. The manufacturer was notified of the failure and advised as the dealer. The failure mileage was approximately 73,000.

Was driving to work RPM's jumped up and stayed after releasing gas pedal. The engine started knocking. Pulled off the road at gas station near by. Shut car off. Had to have car towed to back to my house.

My engine was replaced under the recall approx 10,000km ago. Now, my car is over heating. Check engine light has NOT come on ever. There seems to be oil in my radiator as the colour is that of a milky brown.

While driving through a rain storm on 8/13/23 the paint on my vehicle started to peel off. I have since discovered that this is an issue with KIA, especially the Pearl White color. My vehicle looks like it has been vandalized. Pictures are available. My safety was jeopardized when chunks of paint from the hood were hitting my windshield while driving on the Interstate. On 8/14/23 I took my vehicle to a body shop and they estimated $3,336 to repair or repaint the damage. The formal estimate is available, too. I have been unable to talk to a live person at Kia customer service, but will continue to call so the incident is on the record with them. My contact information is: [XXX] Cell [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine on our 2016 Kia Sorento blew in February (2023) with 120k miles on it. When this happened, it blew a fist sized hole on each side of the engine. A brief fire was seen under the car but quickly went out. Since it was over the MFG warranty, we had to buy a used engine for $7k. Labor was $3k. There were absolutely no warning lights on the dash. Fast forward 6 months, the replacement engine now just seized. You just can't make this up. Kia should not be allowed to make cars. The car broke down in a small town 3 hours from home. With $11k still owed on the vehicle, I just can't justify spending another $10k to replace the motor again. There were no warning signs this time either. Our engine is the 3.3L which Kia is not offering lifetime warranty on and out of pocket expenses like the 2.0L and 2.2L engine which lawsuit was just won.

I was driving, pulled over to the side of the street, put the car on park. When I was getting ready to leave, my car would not shift back from park to drive. Shift linkage was detached and was stuck in park.

"Auto" mode on headlights sometimes causes the headlights to turn off while in use in dark conditions. Auto mode also sometimes causes the lights not to turn on automatically or turn on randomly, even when the car is not in use and key is not in the ignition. Lights can turn on randomly when not occupied or being driven.

Primary Emission test Performed:OBD - Fail OBD SYSTEM - READYNESS STATUS Fuel System not ready My 2016 Kia Sorento repeatedly fails for above cause. Kia dealer proposed driving the car varying speed (Highway, City etc.) Their first recommendation was to drive car for 100 miles and problem will clear. Then they recommended 300 miles, then 600 miles and they continued to escalate the mileage. I have driven the car 1200 miles and the problem persists. I contacted Kia corporate and the customer rep said that she knew nothing about the problem and she said that I should just tell the dealer to fix the car. I told the rep that I already had several interactions with the dealer without any luck. I told her to contact the dealer, which she would not commit to doing. I am driving the car that has inspection sticker which is two months past due. This is the only car that I have and my wife and I require the car for necessities and doctor appointments and medical procedures. Please help!

Total engine failure on highway with no warning. Kia dealership says a piston broke and a valve is stuck open. Total engine replacement required with a cost of $12,000. Kia refused to help with cost due to car being at 101,000 miles. Only 1,000 miles over the powertrain warranty.

The contact owns a 2016 Kia Sorento. The contact stated that while driving at 70 MPH, the vehicle lost oil , the low oil and low fuel warning lights did not illuminate. The vehicle started to slow down and it made an abnormal noise and lost power. When she depressed the accelerator pedal, the vehicle would make a jerking motion. The contact was able to pull over to the shoulder and the vehicle was towed to a safe area. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2016 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to drive at highway speeds, the vehicle lagged and was unable to exceed 50 MPH. The check engine warning light was illuminated. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

I have paint peeling from the hood of my car, the pearl white paint is bubbling up and peeling all by itself. KIA says the it's past the 3 year warranty period so I am responsible for the repair. I have never had paint peel from a car for no reason.

Fire from fuel pump engine failure catalytic converter issues from engine

My kia Sorento 2016 uses excessive amount of oil resulting in engine failure. At the moment my car need an engine replacement. I took my car to get a diagnostic at the auto shop, I was informed that my car engine was dying. I did some searching online, and I find out that Kia Sorento are known to have engine issues and unusual excessive consumption of oil.

Replaced engine 6 months ago only to have the same problem again engine is locked won't start cut off while driving excessive oil consumption

my car got stolen and have had really bad service on kia end i got insurance to pay for most would like at least my 500.00 debuctable back

The paint on my vehicle began peeling about a year ago, 2022, right above the top of the windshield. Drivers side. About 6 months ago, approx Jan 2023, I noticed a few paint chips on the hood missing. One of them is extremely large and has paint peeling off around the edges. I am afraid to wash it as hoping more does not peel. You see bare metal underneath my paint. My vehicle only has about 74k miles on it. It is white in color but appears to also have sparkles within the paint.

Steering doesn't aways respond to turning immediately while driving the vehicle.Steering has become difficult this is the second time for this repair to be needed service done in 2020 now service is needed again in 2023 same area the mdps motor repair and other dealer stuff. I believe KIA is aware of the problems I believe there is a recall or some kind of help for me and my family to travel safely in this vehicle please help me get the needed repairs covered ASAP I took the vehicle to the dealer on 7-21-2023

My shifting lever acts all wonky. Feels lose. It acts as if it does not want to go into the gears I put it in, especially park. I have to wiggle the lever before it will lock. When I put it in reverse it takes a minute before the R comes up and then my back up camera won’t come on because I feel it’s not telling it that’s it’s in reverse. Yesterday I was driving the SUV and going down the road and all of a sudden it was like my SUV was put into to neutral going down the road, nothing touched the shifting lever but it was as if the car had no idea what gear it was in. This worries me as if someone was behind me I could have been rear ended. This is a real safety concern to me and my family. The SUV only has 60,000 miles on it. Are there any issues with this make and model? I would really hate to get into an accident.

Car was in an accident; started on fire, car is totalled

Vehicle inspection catalytic converter fumes coming inside vents causing fire an frame issues

My issues began when the vehicle was leaking oil, took it to dealer and was told I needed a valve cover gasket (?). After that repair the vehicle began to burn oil excessively. I noticed this after the check engine light came on previously. I took it to the dealer and was told I needed spark plugs. Plugs were replaced but the vehicle continued to burn oil. Check engine light came on. At approximately 7am as I traveled on a very busy highway so my Kia Sorento began to sputter before losing power.

The contact owns a 2016 Kia Sorento. The contact stated while driving approximately 40-50 MPH, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the residence and then to an independent mechanic. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with Manufacturer Recall Number: PI1802B; however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 79,571.

Engine stopped working.

When driving at night with the light switch in auto position, headlight will turn off. Sometimes, turning the switch to off and back to auto will make them work. Sometimes wiggles the switch will make them work. Sometimes you have to switch them to on to make them work.

After I got the for my car. I took my carto a mechanic. He ran several test and concluded that my car has an electrical problem.

The contact owned a 2016 Kia Sorento. The contact stated that while driving at 70 MPH and accelerating uphill, the vehicle rapidly decelerated, and lost motive power before reaching the top of the hill. The contact was able to safely exit the freeway but was afterwards unable to reach RPM's above 2,000. The check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a general engine failure. The vehicle was then taken to the dealer for a second opinion, which confirmed the engine failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 122,000.

was driving at 11mph and car would not Accelerate almost causing and accident issues with engine sparking flames fuel system problems, transmission issues when putting the vehicle into park. Engine problems check engine light keeps blinking on an off system says park vehicle do to diagnosed problems. suspension issues afraid to drive vehicle do to so many safety problems.

On Fathers Day, my 2016 Sorento had a flashing check engine light. I pulled it over and had it towed to the dealer I purchased it from. While they thought it was a knock sensor, they could not ensure that would fix the problem. I then had it towed to another mechanic who diagnosed it as a bad connecting rod in the motor. . It was at this time that they told me there was a recall for this type of engine, which is the 2.4 TDI. After contacting 4 dealerships, Kia of Lanham agreed to look at it but I must show proof of the last 10 oil changes. Fortunately, while I just purchased the truck in December 2022, the Carfax report detailed that the SUV had been serviced by a Kia dealership in VA. I have incurred 3 towing charges, 2 diagnostic fees plus a 2 week car rental until I could purchase another vehicle. Finally, it is well known by many mechanics that Kia’s customer service is often poor and st times, quite arrogant. If my 7 year old, 114k mile Sorento is not repaired, I will NEVER buy another Kia or Hyundai product again.

The contact owns a 2016 Kia Sorento. The contact stated that while driving at undisclosed speeds, the check engine warning light intermittently illuminated and while coming to a stop, the oil warning light illuminated while the brake pedal was depressed. The contact stated that on several occasions, upon start up, the vehicle lost power after hearing the engine rev. The vehicle was taken to Auto Zone and placed on a diagnostic machine, and it was determined that the power train, throttle pedal position sensor was faulty and needed to be replaced. Additionally, the contact stated that the vehicle was taken to the dealer 3 months ago for an undisclosed failure however, after the vehicle was retrieved, the check engine warning light intermittently illuminated. The dealer was notified of the failure and the contact was advised to take the vehicle to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.

I was accelerating as normal and as soon as i got up to speed my car started to decelerate without me pushing the break. I could then not accelerate at all. I was able to pull off to the shoulder/ median of the road and was thankfully able to avoid a crash. Once I was stopped I could not accelerate anymore. I turned off the engine and was not able to restart it. There was no check engine light warning or any warning for that matter. I had to get the car towed to a local car shop. They did an evaluation and told me the engine seized and it would be an estimate of $11,000 to replace the engine. I went to research and found out there has been a recall on the exact year, model and engine of my car and there was never and notice of this or that there has been other safety problems with Kia sorentos.

Shift lock does not come out of park. Started September 2022. Excessive oil burning 2 quarts a month( every 500 miles) Started June 2022 Low oil light does not turn on ever Electrical issues. Locks turn on and of every time I open door. Check engine light is always on. Since I bought the car. Kia tried fixing but it didn't help. Now have engine failure.

Yesterday while driving the engine began to shake and seize, it would not accelerate above 40 mph. I was seconds from entering the hwy but pulled into quick trip where it died and had to be towed at own expense. Oil pressure sensor had been flashing on periodically when breaks were applied between regular oil changes. Vehicle was consuming 3-4 qts of oil between oil changes, which is not normal. There were no signs of any oil leaks, oil light did not remain illuminated to suggest low oil levels, nor a check engine light warning. Vehicle has less than 100,000 miles. When contacting KIA was told I would need a warranty to fix. This is not a warranty issue, this is a KNOWN issue and class action lawsuit related to these symptoms. I was seconds from a possible fatal accident on the highway and I'm sure a buy back or vehicle exchange would be better than a lawsuit involving corporate negligence resulting in a death.

The oil pressure switch failed in our 2006 Kia Sorento with 46,681 miles. We purchased this car new from same Kia dealer that services it. The oil leaking from the pressure switch got onto the exhaust manifold, and lots oil had traveled through wiring harnesses and got inside electrical connectors including half filling inside the computer unit ECM/ECU? main pin wiring connection. After searching online I found that many other people have reported the same oil leaking problem with the oil pressure switch in various Kia vehicles, though the Kia dealership told me there is no recall for it. This was surprising to me especially when I noticed smoke coming off of manifold when I took it to the Kia service center, and when their repair service man sent me a video from Kia showing the amount of oil that leaked up the wires inside of harness into the electrical pin connections going to the car computer system. I do have a copy of this video. This seems very concerning to me and makes me worried.

automatic transmission shift lever assembly components, fuel pipe exhaust causing fumes to come through the vent area causing fire and smoke. accelerator assembly issues when driving

I have been calling Kia corporate for a year now. They will put me on hold or transfer me until they think I give so they disconnect me! I finally got a supervisor on the phone to help me and he was very rude. I told him that “I knew Kia did not want to have a situation where one of their vehicles caught on fire with children in it” and his answer was “ma’am that happens all the time”. They have not fixed the seven recalls that are on my 2016 Kia Sorrento. Not one out of seven. I asked for whatever was fair, I buy back, I trade, whatever was fair for both parties, and asked to speak to that gentleman’s [XXX] Supervisor so she could listen to that call. When I got a callback, she did apologize or say anything about the car and then she had [XXX] call me back again so that he can tell me that in the state of North Carolina, there was nothing they could do for me because he cannot do a buyback, and he cannot do a trade-in. I know that is incorrect. I have friends and family that work at Car Dealerships and one place is Chrysler Dodge. We got this car because we had a two year old and I had done research for six months and wanted it so bad and they only had it for two days. They never even had time to check it out but they still sold it to us. I still got some of the man [XXX] information that was the previous owner. If they looked it over so well, why did I have to drive back there twice to get head rests? Why when I brought all this information up to them? Did they throw me straight to Kia corporate. We bought this vehicle at Bob King Kia in Winston, Salem North Carolina. I don’t expect a telluride from 2023 to pull up with a bow on it. I do expect to be treated like a fair consumer, so I have something to say to drive my child in. It got to the point where my best friend let us buy her minivan. Literally having to get out to check if there’s fumes smoke my door handle broke there was a recall, there’s a recall on the hatchback it doesn’t open anymore etc INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Vehicle is consuming an excessive amount of oil, I see this is a common issue with this make and model , even a TSB regarding this issue. Yet, dealership states it is normal. I’m sorry but I have never owned a vehicle where it is normal to have to add 4 qts of oil between oil changes. This is a serious concern for engine wear and tear. I would like to escalate this issue to seek resolution. Another issue I see is both rear window regulators failed at same time. This I believe is due to poor design and low quality parts being used. Plastic pieces are used to hold metal wire in place to raise and lower windows. This plastic easily breaks over time causing windows to fall down suddenly and potentially shatter sending glass and debris in rear passengers. Headlight switch is defective causing headlights to turn off randomly while driving and then not being able to turn back on immediately. Huge safety concern at night.

Recently, while driving on a busy multi-lane highway my 2016 Kia Sorento suddenly lost power, started shaking and slowed down causing traffic safety hazard. The engine stalled after slowing down. The car needed to be towed at my expense.my check engine light came on for my KSDS, the engine went limp mode and unable to accelerate over 50 miles and hour on the highway. My engine is blown. gasoline smell fumes came through vent causing me to have an attack car started to catch fire.

Im driving my car then my engine totally shut down.

I brought my car brand new from the KIA DEALERSHIP.. I started to notice paint that was missing which I thought maybe from a rock(2019)But the peeling continued to peel. At this point my hood is 35% peeled off now and the top of my Kia is now starting to peel . I have noticed a lot of Kia owners that have this exact same problem.

When accelerating at 70 miles an hour, the RPM went up to 5 and then all acceleration was lost. I was able to steer my vehicle to the side of the highway and at that point turned off the vehicle. When I tried to restart the vehicle, it would not start. The check engine light and battery light came on at that time. After having a mechanic look at the vehicle and the battery was replaced, it was discovered that the oil level was excessively low, even though an oil change had been performed less than 4000 miles ago. The oil light was never on alerting me that oil was a problem and there were no oil spots indicating a leak. As of now the vehicle engine is completely locked up and will not start. It needs a new engine.

Power Latch Assy. The rear hatch does not open Problem was reproduced at Tameron Kia, 10611 Boney Avenue, D'Iberville, MS. 39540 (228)679-5200 Problem was diagnosed as internal open/short making rear power tail gate inoperable. No warning lamp or signal advised of the failure. Problem was first noted in January 2023 assy.The rear Hatch latch does not open.

I was traveling on the interstate, I heard a slight tapping noise, after about 5 miles, there was no warning light indicators, the car just died, I lost all power, there were no brakes, I was able to get pulled off the highway to the warning track that helped slow the vehicle down, smoke was coming from under the hood & into the cabin, then I saw flames, at about 20mph I knew I had to get out so I put it in park & it finally stopped. I had just enough time to grab my purse & suitcase out of the back & it was in engulfed in flames immediately. I had just had the car serviced 1 month prior for oil change & Anti theft recall but was advised that recall wasn't being done at this time. The engine light had came on the day before I took it in for the oil change, they reset it stating it was a CO2 sensor & if it came back on to let them know. It did not. It has been reported to my insurance& deemed total loss, I filed a claim with Kia & have not heard back, the Kia service dept. where it was taken said there was nothing they can do, that it will have to be investigated by insurance.

Motor siezed while driving in the freeway

The contact owns a 2016 Kia Sorento LX. The contact stated that after the dealer completed remedies for Kia recalls SC234, SC249B, and CS2304, he was notified by the dealer that the vehicle's engine oil was 2 quartz low. The contact informed the dealer that he had just completed a scheduled oil change two weeks prior. No warning lights were illuminated on the instrument panel. The vehicle was taken back to the dealer, who advised the contact that the vehicle may be burning engine oil abnormally fast and began a 1,000-mile performance test to determine the oil burn rate of the engine; the test is still underway. The vehicle has not been repaired. The manufacturer was notified, and a case was opened. The failure mileage was 91,023. The dealer contacted the warranty company but was denied coverage for the vehicle.

Vehicle was purchased used on 02-23-2023 from a dealership. One and a half months later, the temp gauge goes into the red. This was the only indication that there was an issue. The dealer found that the head gasket was blown, however upon further inspection it was discovered that the bolts were stripped inside and this was what started the problem. With no other warning other than the temp gauge, the vehicle could have seized up while driving down the highway causing a catastrophic failure and a safety hazard.

The contact owns a 2016 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle overheated. No warning lights were illuminated. The vehicle was taken to the dealer, who informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 143,000.

I became the proud owner of a 2016 Kia Sorento, which I got from Jerry Smith KIA in Burlington, Washington, in February 2020. This car has received prompt service for every maintenance item at the dealership where I bought it. Other than the expected wear and tear, I have never experienced any unneeded problems with the car. It's driven 143,928 miles. I had no warning what so ever that there was an issue with the motor. I had the car inspected and had the regular oil changed on April 20th, 2023, and everything was fine. On April 22, 2023, I drove the Kia while out to dinner with my daughter and her friends. On the way home, however, after dropping the girls off, the car cut out and died, but I was still able to make it to the side of the road. The engine knocked like a rod and wouldn't stay turned over for more than ten seconds when I tried to start the car again. All the dash lights lit up and engine sounded like a rattle can. I had the car towed the following morning to the dealership where I have it serviced. After a week, they were able to identify the problem. It appears that the engine's bearings failed. They estimated that a replacement engine would cost $18,000. The vehicle has a negative equity of $13,000, which is too high for me to trade in. Spending that much money on it is not worthwhile. It is currently yard art in my driveway. Despite my attempts to rectify the situation, I am still left with a sense of dissatisfaction and regret over this purchase. It's a lesson learned, but one that comes at a steep cost. After doing some extensive research I have found numerous owners of the same type of vehicle have similar issues.

Vehicle had a slow engine oil leak which began just after 100,000 miles and mirrored symptoms of the "oil pressure switch" defect, which was replaced under warranty pursuant to a warranty extension campaign from Kia. Following the replacement of the oil pressure switch, the vehicle continued to slowly leak oil. Kia service manager took the engine apart and stated that the threads for the head bolts were stripped from the engine block, causing an oil leak from the head gasket. During a later in-person conversation, which was lawfully recorded, the service manager stated that it was a well known and established defect which Kia is refusing to officially acknowledge, and said that he has personally replaced over fifty (50) 2016 model year 3.3L V6 engines with stripped head bolts. The only solution was to replace the engine, and Kia refused to cover any repair or replacement costs. The vehicle is available for inspection (at the dealership), and although my vehicle did not have any symptoms other than the oil leak, in other instances it commonly causes engine overheating.

On my way home from work I heard a knocking sound coming from the engine while on the highway the vehicle slowed down at 40 miles per hour then the from end dipped then return in an upright position. The vehicle suddenly lost power the engine would not turn over. There were no warning engine lights or anything before hand to indicate there was a problem before the engine power loss. I had to pay All County Auto Body $135.78 to two vehicle off the highway and then my insurance tow transported my vehicle to Queens. Galaxy Auto completed diagnostic test and informed me the engine is no good, basically the engine seized. I reached out to KIA headquarters via email no response to the situation at hand. On 05/12/2023 received notice from KIA recall for tow hinge on vehicle. KIA did not address the engine failure on the 2016 KIA Sorentia GDI which I just finish paying off. My vehicle is parked up no monetary funds to purchase an engine or to pay for labor cost. On 5/26/2023 vehicle towed KIA dealership service area for diagnostic test and I was informed by a representative that the vehicle has life time warranty on the engine. After the diagnostic test I was informed on June 1,2023 "that I can eliminate the $2000 core charge on there however there is a $2500 installation cost on top of the parts. The power-train warranty had expired May 8th of 2020." Also, there was an engine recall on this model no one can give me a date or year of the recall. Basically, KIA is not going to honor their mistake and failed to make necessary repairs on the engine. The entire situation is terrible and KIA is not being held responsible for their negligence . Upon close review of the engine failure posted on NHTSA. gov website there are over 300 plus vehicles reported on this site with the same engine failure. what is being done to help us the consumer from being duped by manufactures who preyed on hardworking consumers who purchased vehicles that are defective?

This is the second very similar incident with the engine of this vehicle. On Monday, May 29, 2023, the engine failed at a stop light in Fort Wayne Indiana. A few miles before it failed, it suddenly got very noisy and wouldn’t go over about 15 mph. It wouldn’t really react to the accelerator pedal. At the stop light it just quit at a major intersection leaving me stranded in the middle of the road. It has been towed to the Kia dealer in Fort Wayne. They have not diagnosed the problem yet but I have read many reports on line and my experience was similar: vehicular just quit, engine lost oil, accelerator pedal not responsive, and loud ticking sound. I’m afraid the repair will be thousands of dollars and I’m a senior citizen on Social Security. This is a second incident. On October 20, 2022, my daughter in law drove my car to IU Health Hospital in Indianapolis to visit me in the hospital (major surgery). In an hour and a half she used a full tank of gas and 3 quarts of oil — the car slowed to 40 mph, accelerator pedal didn’t work and she was on Route 69 a 4 lane major highway and was very scared. She pulled off at the next exit. The car had to be towed from Indianapolis to Fort Wayne. My mechanic worked on it, got it running ok but it had a major oil leak. I was recovering from my surgery so drove it little. I now find out that the engine in my car has major problems just like what I have experienced and that Kia is refusing to fix them unless people pay in excess of $6000. This is a safety issue!!!! Having the car fail and just quit while on local or interstate roads leads to accidents and injuries. This engine needs to be recalled. Kia knows it and has settled claims out of court so they don’t have to admit responsibility. This is a serious safety hazard. The recent date of May 29, 2023 is provided but the previous date this happened is October 20, 2022. So there were two incidents.

Rear control arm weld broke drivers side. 18 year old lost control on interstate at 70 miles per hour. Was spinning around and avoiding hitting a steal fence, steal beam and wall. I have pictures of the broken weld. If no recall yet their needs to be before it kills someone!! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

My vehicle is still leaking oil bad after paying over $700 to get the oil pressure switch and gasket replaced on March 1, 2023. I was promised a reimbursement of my funds spent to fix the issue and have not heard back for over a month nor have they addressed the issue with the vehicle still leaking badly. As others are having the same issue it is not fair to us costumers we are left with a defective vehicle. I have small children and this is my only vehicle which is not safe to operate. I need help just like the others who are being ignored. I have included the estimate of the other issue as well.

It has 120,000 miles on it. No warning lights. No “low oil” light or anything. My ex-husband hooked up a code reader to it and no codes were being given. It’s currently sitting at dealership, I still owe $3500 on the car and I can’t drive it. Will cost more to put an engine in then to pay off of my car. The dealership can’t look at it for another week. I have no means of another car. And Kia says they can’t do anything.

The car lost power while driving and the engine caught fire.

I would like to confirm if the recall for 2016 Kia Sorento Transmission Shift Level Assembly also covers all of us who have reported complaints about having to use a screw driver to engage our vehicles out of park? This is a safety concerns just as well as the cars that are impacted by the shift lever slipping out of park while engine off. using a screw driver because Kia refuses to replace the part they have acknowledged is faulty, is something that customers should not be responsible for fixing. If there was an issue identified (and clearly there was) the exact same year, make and model and part (the shift lever itself) then the investigation either needs to be expanded or Kia needs to just own that these parts need replaced in a larger span than the recall currently covers. please let me know as I am getting no assistance with these issues from my dealership - Shawnee Mission Kia in Kansas. thanks

The contact owns a 2016 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

MY 2016 KIE SORENTO USE OIL I CAN ONLY GO 2000 MILES AND HAVETO ADD OIL TOO IT DEALER DOES OILS CHAGES AND SAY IM GOOD FOR 600O MILES IS THERE A SOLITION TOO THIS ISSUE

Saw a news report that the Tow Hitch Harness electric may start on fire. Received a notice from Kia November 1, 2022 regarding the possible fire. Parked car outside as instructed in notice Called local Kia Dealer re: issue (January 16, 2023) NO remedy per [XXX] Asked [XXX] if car can be parked inside garage and if it was advisable to NOT drive the vehicle and he said that the fire issue is only if the hitch electric is used that there is a fire concern and it is ok to park in garage. So we started parking in garage and did not use hitch electric. I contacted. Kia and was put on hold so was unable to share my concerns with the Called again 2/16/2023 still no remedy Asked again if we needed to park outdoors and was there danger is we drove the car. Was told the fire concern is only if the hitch electric was being used and it's ok to park in garage. Called again 3/28/2023 still no remedy Asked again if we needed to park outdoors. Was told no as the fire concern was only if hitch electric was being used and its ok to park in garage. Received another Interim Notice Update today(5/17/2023) dated May 8, 2023 stating that there was an interim fuse fix for the fire issue. Called local Kia Dealer in Waukesha Wisconsin and was able to schedule an appointment for June 6, 2023. Again I asked if we needed to park outside and if it was safe to drive the Sorento. Did not know...follow the letter instructions. My concern is that the dealer is giving different information than what is outlined in the letter from Kia regarding our 2016 Sorento. I am concerned, so we again are parking outside away from our home and other vehicles and will not drive the car until the interim fuse fix is taken care of. Why does the Kia service department tell us it is ok to park in the garage? Why does the Kia service department tell us it is ok to drive the vehicle? I am concerned that mixed messages are being given out by Kia Dealer Service Dept and information from Kia. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I called Kia to replace fuse per their safety recall information. They are really uninterested in fixing these recalls or allowing me to speak to a manager to fix the issue. What's the point?

On my way home from work I heard a knocking sound coming from the engine while on the highway the vehicle slowed down at 40 miles per hour then the from end dipped then return in an upright position. The vehicle suddenly lost power the engine would not turn over. There were no warning engine lights or anything before hand to indicate there was a problem before the engine power loss. I had to pay the highway tow truck to get me off he highway and then my insurance tow transported my vehicle to Queens. Galaxy Auto completed diagnostic test and informed me the engine is no good, basically the engine seized. I reached out to KIA headquarters via email no response to the situation at hand. On 05/12/2023 received notice from KIA recall for tow hinge on vehicle. KIA did not address the engine failure on the 2016 KIA Sorentia GDI which I just finish paying off. My vehicle is parked up no monetary funds to purchase an engine or to pay for labor cost. Not having a vehicle is causing undue hardship for me and my children. Getting to work and my doctors appointment for chemo treatments is financially difficulty. It is a shame that KIA is allowed to duped consumers and put our lives at risk for profit without any consequences. I would never purchase another KIA vehicle and I warned my friends and family to stay away from KIA brands. Shame on you KIA. Shame on you KIA.

The contact owns a 2016 Kia Sorento. The contact stated that while driving approximately 40 MPH, the contact heard a loud popping sound. After stopping to inspect the vehicle, it was discovered that the glass sunroof had shattered upward. The vehicle was taken to the local dealer. The cause of the failure was not determined. The vehicle was not yet repaired. The manufacturer was not contacted and notified of the failure. The failure mileage was 95,000.

Engine failed with less than 92000 miles on it. Apparently had been running hot but no warnings lights came to indicate rise in engine temperature.

Paint peeliing and car rust has stated as soon as warranty ran out.

While driving on Souther State Parkway on 04/23/2023 I heard a knocking sound coming from the engine. The Vehicle suddenly slowed down while in motion front end dipped then returned to original position. The knocking sound got louder I signaled exit the highway vehicle loss power on the ramp. Tow truck called to tow vehicle. Mechanic shop informed me vehicle engine is no good the engine seized up and malfunctioned. This vehicle almost killed me on the highway. It's very sad that KIA is not being held responsible for these defective vehicles. I need KIA to pay for engine replacement and labor cost. As a healthcare worker I cannot afford to purchase another vehicle. I just finish paying off the car note on this vehicle. 2016 Kia Sorento.

Literally overnight large pieces of paint began peeling off of my hood and roof. Within days I took it to a body shop and they immediately identified it as a factory defect. The pearl white paint is separating in sheets. If not repaired it will rust the metal underneath.

Engine locks up (blown) with no check engine light warning lights of any kid while driving down the highway I have read this over 1,000 time on the internet from different sorento owners this needs to be recalled I could have been hit by a semi this is a manufacturer defect

Started Tuesday, April 25, 2023. Went to head out to take kids to school and go to work but wouldn’t accelerate much over 20mph. No indicators came on or anything. I turned around and went back home. Friday, we got a dealership to look at it and they said it was burning oil and smoking a little. Didn’t drive it any where outside of those times. Monday called the dealer that looked at it on Friday and they told us to bring it up there and they would look at it to try and figure out the problem. Drove about 10 minutes and everything shut off. Pulled over, tried to crank, and indicators came on-battery/flashing engine/car with key, and heard rattling then quickly shut it off. Dealer said motor is done.

The contact owns a 2016 Kia Sorento. The contact stated while pulling the gear shift lever to shift the vehicle into reverse, the lever then would not shift into drive or any other gear. The check engine warning light illuminated but turned off after a couple minutes. The contact noticed that the gear shift lever was locked and placed a screwdriver into the shifter lever lock and the contact was able to shift the lever to reverse and drive. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 190,000.

While driving with my family of 4 on the interstate the cars engine stopped running without warning. All the dashboard lights illuminated and the car quit running. This almost caused me to lose control of the car and cause a major accident with injury and possible loss of life. This was a traumatic event for me and my family. The car was towed to the shop and we were told that the motor blew and it’s $15K to replace it. I also just found out that KIA issued a service bulletin to modify the computer so that the engine goes to limp mode and does not just blow up. Had there been something on a carfax or a notification to other shops this traumatic event would not have happened. There should be a safety recall and not just a bulletin only known to KIA dealers on all of these motors. This car was serviced regularly outside of KIA dealership and oil was just changed about 1 weak ago. KIA has refused to cover the repairs. We never got notification of the bulletin.

111k mile car engine has had oil changed how it's suppose to going down the road an engine just lost power an now knocking from rod bairings almost causing a wreck on the highway

The contact owns a 2016 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The contact pulled over and turned off the vehicle. The vehicle was later restarted; however, the failure recurred. The vehicle was towed to the residence and then to an independent mechanic, who diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the Knock Sensor Detection System (KSDS) software was not installed. The contact stated that she had not received notification for the Knock Sensor Detection System (KSDS). The failure mileage was 100,575.

I was backing up a residential driveway. My backup camera showed my wheels were in line. My steering wheel turned and my car had a sudden unintended acceleration. My car destroyed a double steel garage door. Pushed a parked vehicle forward approximately 10-12”. The vehicle crushed a riding lawn mower, pushing the mower through a sheet rock wall. If anyone had been in this area of the garage, they could have possibly suffered serious injury or even fatality. I am trying to arrange to have my vehicle taken to local Kia dealership for diagnostic testing. At this time, the vehicle has not been inspected. There were no warning signs that appeared and I did not hear my backup camera alert.

Steering column resistance measure at 5.3 NM indication an internal issue of the column which needed to be replaced. Power Steering sticking and stiff while driving causing clear and present danger to driver passengers and possibly other property. Kia Dealer was apologetic that this was not covered by warranty or recall. However there were other reports of this issue in the KIA System.

This 2016 Kia Sorento is burning a LOT of oil. Every month we are adding 4 quarts of oil. The oil light is not coming on to indicate that the oil is low. Because of the oil burning, it's causing things to get dirty and clogged. We've had to replace plugs and coils twice already and we are experiencing the same problem again now. The car is having (and previously had) trouble accelerating and runs rough (happened in both prior incidents as well). The problem accelerating can be put us in danger, potentially other vehicles hitting us, in heavy traffic situations, when making turns etc.

Car is overheating, mechanic stated head gasket bolts are stripped and it's a defect in these Kia Sorento 3.3L V6 engines. I am the 2nd owner even though it was purchased in the same year it became available (2016). On November 14th, 2023 it will be 7 years old, with 110,000 miles. It's regularly serviced with no issues until the overheating which started on April 22, 2023. My portfolio warranty ended on 100,000 miles. There are hundreds of complaints on various websites with this exact issue. Please help me as I'm a disabled retiree on a fixed income pension and cannot afford 7,000.00 to replace the engine.

The contact owns a 2016 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and overheated. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the head bolts had a gap between the head gasket and the engine block. The mechanic recommended an engine replacement. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle was not covered under recall or warranty. The failure mileage was approximately 80,000.

The contact owns a 2016 Kia Sorento. The contact stated that there was an abnormal knocking sound from the engine while the vehicle was idling and upon depressing the accelerator pedal. There was no warning light illuminated. The vehicle was initially taken to an independent mechanic where the contact was informed that the vehicle was consuming an excessive amount of engine oil, resulting in engine damage. The dealer and the manufacturer were notified of the failure and the contact was informed that the vehicle was not covered under recall or warranty. The vehicle was not repaired. The failure mileage was approximately 137,000.

Engine Failure - 3.3L Head Bolts Backed Out of Block Emissions Seeping In to Cooling System (coolant blowing out of reservoir tank) Dealer Verified Issue and Know this to Be an Issue (with various 3.3L cars) Overheating Claimed to Be the Cause - Car Maintenance By Dealer Only on Routine Basis Vehicle Driven Around Town - Not Pushed Beyond Local Driving Internet Search Shows Others with Same Problem Reports from Mechanics of Blocks with Poor Castings and Material/Quality Issues 119,000K miles with no prior mechanical issues Dangerous Issue Repair Estimate $10000 - Unethical, Unsafe, Predadatory for those who Still paying off vehicles

I was driving the car when I suddenly smelled coolant. No warning lights came on and the temperature gauge was in the normal range when I first smelled coolant. Then, steam began to come through my vents. This is when the temperature gauge began to rise. I drove the car to get it to a safe place before shutting it off. I had it towed to a service center to get the problems diagnosed. The service center told me the engine and cooling system would need to be replaced. I can provide the diagnostic assessment. This could have been extremely dangerous if the problem occurred on the highway, as I fear the engine could have caught fire. I was blessed that this happened on a city street. There was a very sudden loss of coolant, and the inspection revealed metal shavings in the oil. I have had this vehicle regularly maintained and checked the oil myself to keep it at the proper level. None of my prior service visits noted any presence of metal in the oil.

In 2020 Kia replaced the engine on our 2016 Sorento. The new engine is doing the same thing with regards to oil consumption and causing us to repeatedly have to put oil in the vehicle at almost every fuel stop. There are no obvious oil leaks observed by us or Kia, we are also experiencing error code 0420 on the vehicle as often as 2-3 times a week. The dealership states that the engine replaced in 2020 only had a 1 year, 12000 mile warranty on it and it is no longer covered. The check engine light was unable to be diagnosed by the dealership despite being illuminated when taken to the dealer. We believe the engine oil leak and 0420 code are related as there are no other codes being shown on the vehicle.

My 2016 Kia Sorento was parked in my garage. When I went out in the morning to start the car, I turned on the ignition and the red warning light indicating a power steering failure went on and the power steering wasn't functioning. It was much harder to turn the wheel in either direction than it had been previously. I backed out of my driveway and with some difficulty drove another 2-3 blocks. At that point the power steering started functioning again and I was able to continue driving it to a nearby automotive repair place. When I dropped the Kia off they suggested that I leave it there overnight to give them as much time as possible to see if they could replicate the problem I just had. The problem didn't repeat while the car was in the shop, but I was told the power steering could go out again at any time. This is a major safety concern since I don't know if I'd be able to maintain control of the vehicle if this happened unexpectedly - particularly if I was traveling at a high rate of speed. Since then I've read reports of similar incidents with other 2016 Kia Sorentos. I've also learned that Kia has extended the warranty for the steering mechanism on my vehicle to 150,000 miles, but that is of no help if the problem doesn't present itself when it's in for repair at the dealership because if it doesn't service will be denied. To the best of my knowledge there is currently no recall for this issue. I've tried contacting the Kia Consumer Assistance Center about this, but finally gave up after being put on hold for over an hour. My vehicle is available for inspection at any time.

Rod bearings failed while driving down busy road had to immediately pull over. Car was just recently serviced. Even after engine failed the check engine light never came on which is highly unsafe!

While driving on i95 the car suddenly stopped without warning. After getting the car towed twice, to find out the engine seized up after a mechanic took a look at it.

The engine was built with a known defect. The bolts securing the head to block were all fine thread bolts. Fine thread bolts will strip out under torque and compression. The antifreeze will flood the compartment.

1.Kia installed Trailer hitch. 2. Fire hazard. 3.Dealer says they do not have a repair for it. 4. No warnings, or symptoms, NO FIRE YET. I parked my car outside ALL WINTER.

Car will not drive, sputters and will not accelerate at all. Car shakes and then loses power.

Most recently the engine burned up the oil prior to my next service date. After oil was added and the engine drove fine. The next day the engine ran fine and after driving through an intersection 1/2 mile from my house the car died. It lost complete power, putting myself and my family in danger. (Thank God we were able to get off to the side of the busy roadway safely). At that moment, a battery light came on first, then an oil and engine light illuminated at the same time. The car wouldn’t start and had to be towed off the side of the road. The mechanic that looked at it said it needed an engine. Due to lack of maintenance records, the extended warranty company chose to deny my claim. The dealer has my car and will do a diagnostic test. About a year ago I had the transmission looked at for hard shifting into first and the dealer said it needed a flush. The problem continued not too long after they flushed it. It only happens if you release the brake and push to start too quickly and put in gear too quickly. No recalls I’m being told for that issue as well. ZERO indicators on dash prior to any issues happening that would have given me the opportunity to maintenance/service my vehicle before resulting in engine failure and potentially costing my thousands I don’t have. I love my Kia and want my baby back in great working order but I’m afraid I won’t be able to have her back if the repairs are more expensive than the cars worth. I’m still financing this vehicle as well. Please KIA/Hyundai I need your grace and good faith to repair my vehicle under warranty.

The engine was going through over 5 quarts of oil about once a month. There were no visible leaks. For months, there was no check engine light illuminated so the dealership couldn't help determine and fix the problem without charging over $10,000 to open the engine, which I couldn't afford. A Service Advisor, in their words, told me to, "Run it until it dies," so that they can start using the warranty. This to me was very unsafe, especially for my infant who was there when she said this. Months later, the car started shaking intensely and the check engine light finally came on. The car stopped working in the middle of the freeway but I was able to exit and take it to the nearest dealership. They were able to run a diagnosis and said it was an engine misfire and they replaced it (I was able to use my warranty for some of the repairs but still had to pay about $4000). It didn't take long for the car to stop working again. They then said there was a problem with the fuel pump so I had them replace it. I had barely just left the dealership when the car stopped working again. They replaced the catalytic converter, which was a part of a voluntary recall. For months after, they've been trying to figure out the issue with no success. It has been sitting at their service center since November 2022 with no solution.

My gear shift locks in place unless the shift lock release is pressed. Multiple other vehicles of this same Make and Model have a recall for this same issue but my car isn't on the list for it's vin number so the dealer wants to charge $950 for the BCM to be replaced first before then moving to the shifter and components which will total almost another $600. My sister's 2016 Kia Sorento is also experiencing the same issue. I don't understand how my vehicle has the same issue but they want to charge me to correct an issue that manufacturing causes in so many of this Make and Model. Side note: after recall for anti theft system was "fixed" my steering wheel controls for menu settings and stereo no longer work.

The contact owns a 2016 Kia Sorento. The contact stated while driving 40 MPH, the vehicle overheated. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer and was informed that there was no failure with the engine. The contact stated that the failure was ongoing. The contact drove the vehicle to an independent mechanic who diagnosed and determined that the thermostat needed to be replaced. The water pump and engine were pressure tested. The vehicle was repaired. The contact stated that the failure had reoccurred. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The failure mileage was approximately 57,000.

Rapid Delamination and paint peeling.

In March of 2023, my 2016 Kia Sorento was stolen in Shorewood, Wisconsin as several teenagers broke the window and ripped open the ignition system. Due to a design flaw in the ignition system and no immobilizer in Kia vehicles that were created from 2011-2022, theft became very easy and a widespread problem ensued in the Milwaukee area as well as other cities in the Midwest. The vehicle was stolen by these teenagers and ultimately crashed and totaled. Law enforcement officials in Milwaukee, WI were able to apprehend the teenagers but this was after they had crashed and totaled the vehicle.

The contact owns a 2016 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

At an intersection, the vehicle’s engine died unexpectedly without warning. No lights or alarms. The vehicle would not start. Once towed to the repair shop, I was told that the engine had seized and that the engine would need to be replaced at a huge cost. The vehicle had only been driven 1500 miles since last oil change. No oil light or check engine light ever went on.

Excessive oil consumption. Less than 3,000 miles between changes, consuming roughly 2 quarts less than 3,000 miles. Up on reading others having same engine experiencing same problems. My car serviced religiously. Still runs, now going to dealer.

I was driving down the road and heard a grinding noise from engine. I pulled over to check under the hood for fluid leaks or check engine lights which everything checked out good temp gauges and everything giving normal readings. I then proceeded to keep traveling my route and about 5 minutes in I was loosing power and my car wasn't accelerating any more. I contacted the dealership I received my car from letting them know of these problems and informed them of a recall that was in affect a couple years back and also about the recent one I then asked if they fixed this problem or had any Knowledge of these defects which they stated it's not on them I have to take it up with the manufacturer even though I wasn't informed of these problems before my vehicle purchase. I then contacted the manufacturer and let them know of the troubles and got them in contact with the mechanic that was in charge of my diagnostic at the time and they did an investigation and turned out the recall caused this problem but since the problem already occurred they can't help me with repairs. This shouldn't be on me when they sold me a faulty vehicle without disclosing the recalls that needed attention which in return could've cost me or someone's life that day.

While daughter driving home on interstate, Sorento started losing power and slowing down, no warning lights turned on. She pulled off interstate when she noticed it was missing and cut the car off. When trying to start the vehicle again, engine light came on, but the car was missing so bad, we had it towed home. Next day had it towed to auto repair, was told it was losing compression in one and two cylinder and coming out tailpipe. The oil was checked and good and the vehicle did not have any warning lamps, even when it failed her on interstate. The vehicle never register or run hot. No lights came on until after pulled over and turned off and then on again. Had the knock sensor installed for recall when received in mail and it was updated. Vehicle has not been repaired because I can't find anyone that will work on a Kia! Making payments & Insurance on a car that cannot drive.

Sticky Steering It can be felt at any speed but especially on the highway when turning left. I can feel the steering sticks briefly then the wheel jumps. So I have to make constant unnecessary corrections.

My engine stalled while Driving, There was no warning it just cut off. The car would not turn over to start only a click. I held the key in the start position it started, the engine shook and it cut off immediately. What is wrong with my car ???? The oil is good, the coolant is good etc.

My vehicle abruptly went into catastrophic engine failure 01/03/23. After diagnostics run by both a third party repair shop and a Kia dealership, we were informed that a knock sensor failure had led to the lack check engine light as the problem was evolving. This knock sensor is a known defect in Kia's product and has previously been labeled a "product improvement" issue. I was not notified of this product improvement recommendation and could therefore not reconcile it. I contacted Kia directly who state a letter was sent in December 2018 and June 2019; these communications were absolutely never received. This issue directly led to a serious safety event of the vehicle and therefore for my family. As a "product improvement" this known defect is not searchable through the NHTSA or Kia website for consumers awareness. This issue needs to be escalated to a product safety recall to prevent further serious safety events

It started making a knocking noise, checked the oil and there was none in it. No warning light came and I was not due for an oil change.

The contact owns a 2016 Kia Sorento. The contact received recall notification of NHTSA Campaign Number:  22V703000 (Trailer Hitches); however, the part to do the repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The motor oil is disappearing at a rapid rate and I have to fill up the engine oil every week because they just disappear. A few weeks ago my vehicle started jumping while on park and when I took it to the mechanic he said the oil is leaking out to the coils and there were several misfires. It cost me over $200 to repair it and I am still filling up the engine oil every week. This issue is showing up in other similar models as well.

While driving at highway speed, the battery light and oil light came on and the throttle became unresponsive. The driver pulled over safely. The vehicle had to be restarted before the throttle became responsive again. The vehicle was taken to Maguire Kia Service (Ithaca, NY), where the engine was subsequently replaced.

I was driving my Kia Sorento and the check engine light came on. Took to Autozone to scan the code. And it came back as a KNOCK SENSOR CODE. It went to LIMP MODE I couldn’t accelerare and Was so slow. And consuming oil. And the engine had a knock. Problems with the shift gear. I took it to GREENBRIER KIA DEALERSHIP IN CHESAPEAKE VIRGINIA. They told me that it just need it a software update. I told them that I hear many owners having the same issues. Now they did a diagnostic for $199 dollars. They told me it needs a new knock sensor. The total I will have to pay is close to $600 dollars. I told them if they do ROD BEARINGS TEST. They say they do. I’m just frustrated because it seems like the engine needs to be replaced. The technician told me my Kia Sorento was not on the knock sensor recall nor engine recall. I can’t drive the car and still making payments on it.

The contact owns a 2016 Kia Sorento. The contact stated that while driving approximately 45 MPH, the vehicle suddenly lost motive power and stalled and failed to restart. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The engine was replaced with a refurbished engine. Approximately three years later the engine began to leak oil. The vehicle was taken to the local dealer who diagnosed that the replacement engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 84,994.

The cooling system was not heating or Cooling and the car was shaking when turned on. There was also fluid leaking from under the car. The mechanic reported that the head gasket is loose and leaking coolant and engine oil. He stated this is been a common problem with Kia sorento's and it is a manufacturer defect during the installation of the engine. The bolts are loose which causes the gasket to come loose which causes the leaking. He advised me not to drive the car because it could cause the engine and the head gasket to blow completely and possibly even start a fire.

The brake is not sending a signal to the switch. When I try to switch out of park, It will not move. My car is a great car. I have no other problems besides trying to switch out of Park. I had the vehicle checked out and everything is in order. I was told the problem might be behind the Body module of the car...Please help me with trying to find out what is going on. My car has less than 79k miles and this should not be happening. Please call or email [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Oil consumption problem with GDI engine. No leaks, it is burning oil on a weekly basis and the oil light does not come on. There are several online blogs and YouTube videos of people with the same issue but no fix. I am constantly having to add oil. This is a known issue with GDI engines.

Car stopped accelerating on highway. Is unable to drive safely at this time and needed to call tow truck to tow vehicle to nearest dealership.

Over the course of 12 months the vehicle is exhibiting worsening excessive engine oil consumption. There is no oil leak. Engine Oil Warning Light does not come on to alert oil is low. And at times within a week the oil level is almost none on dipstick. Using 4-5 quarts a month between regular oil changes. Loud knocking noise occurs after driving and engine is turned off. The engine fan is constantly running and remains running up to 10 minutes after engine turned off even in mild temperatures and very short drives. Violently Hard Shifting occurs. This is intermittent and unpredictable but has worsened and become more frequent over last 1 year. This hard shifting can be so hard and severe to cause pain from seat belt and mild whiplash. Cold weather does increase the frequency and severity however it also happens in mild and warm weather at an alarming rate. At times the shifting is so hard and violent that it feels as though you just drove off a 3 foot ledge hitting front end hard. It happens at both high and low speeds. Vehicle has been taken to mechanics on several occasions. Each time they find no problems. Current Mileage is 95,000 miles. I purchased 18 months ago from dealership and almost immediately problems began.

Car uses more oil than it is supposed to. Oil consumption problem. The engine can use more oil that it is supposed to and cause disruption to the engine running. It can also cause problems with the catalytic converter and cause the check engine light to come on.

My 2016 Kia Sorento has large places on the body (hood, roof, door rails) where the paint has peeled off extensively. We noticed the paint peeling on the hood in August 2022 and the roof and door rails were noticed this month, March 2023.

The contact owns a 2016 Kia Sorento. The contact stated that while driving approximately 65 MPH, the vehicle lost motive power and stalled. Later after restarting the vehicle, the vehicle would not exceed 20 MPH. The vehicle was inspected by an independent mechanic who diagnosed that the throttle body to the accelerator pedal was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 120,000.

The vehicle started severely overheating and making weird noises out of no where one day and is now not drivable due to overheating.

Paint is peeling off in chunks without any cause

The car is available for inspection and has a paint defect. It went from one day being perfectly fine and next day I took it for a car wash and a big chunk of paint just peeled/ripped off. This is definitely a paint defect. I cannot believe this was something that can happen especially considering I take very good care of the vehicle and is well maintained. I am one of many other consumers affected by this. No it had not been inspected by insurance. I have an open claim with Kia corporate and pending a reply.

Car will not shift out of Park

While driving on a major high my vehicle suddenly caught fire. There were no warning lights and my vehicle was not in a collision. The road was clear and I was in a steady flow of traffic.

DRIVING HOME FROM DINNER WITH A FRIEND, WE PROCEED ON TO INTERSECTION. WE HEAR A LOUD SOUND, WE FIND OUT ONCE CAR HAS STOPPED WE NOTICE THAT THERE NO LONGER ANY OIL IN ENGINE. CALL FOR A TOW, AND FIND OUT THAT OUR ENGINE HAD BLOWN A ROD. NOTICED THAT ARE OTHER OWNERS WITH SAME ISSUE. CAR IS IN THE PROCESS OF BEING TOWED FROM MY MECHANIC TO THE KIA DEALERSHIP.

My car has 65,000.00. I keep the oil and filter maintained every 7,500 miles. I was driving the other day and went to exhilarate and my car starting shacking and made a loud bang, smoke came out everywhere. I was able to make it to the side of the road before it died. No check engine light, no oil heat indicator came on. I looked under the hood and there was oil everywhere. I have now been told by a Kia dealership where I had the car towed that I had a catastrophic engine failure.

PAINT IS PEELING OFF THE HOOD AND WINDSHELD AREAS

I have maintained my 2016 Kia Sorento EX with oil changes, spark plugs and fluid changes regularly. Within the past year or so I have noticed that shortly after oil changes my oil levels would drop significantly. There were no signs of leaks (no oil on the ground and inspected to see where it could be possibly going.) Nothing was found as to where the oil was going. This has happened more frequently than not. Recently after an oil change, my family and I took the car on a small road trip (Mass to Rhode Island.) The engine failed without warning. Took the SUV to a mechanic. My SUV was diagnosed as having no compression and now I need a new engine. After research of my hefty bill I have found that this is a very dangerous and frequent issue that a lot of consumers have faced with the same make and model of my SUV. I have read numerous of threads, news articles and reviews of the 2016 KIA Sorento EX and all have exact issue. Excessive oil consumption, no warnings and same/similar repair costs. I have looked into recalls and surprisingly this is not one of them. This is clearly a defective part(s) on Kia and should not be a cost to the consumer. This is not something that is normal wear and tear. This is a huge concern. I got my car second hand at 61k in 2018. Now I have 124k on the engine and its completely failed. Please look into this. With inflation, still making monthly payments on this vehicle, pandemic who can really afford throwing 6,500.00 towards a new engine. Now I face losing my job because of an unreliable car.

The contact owns a 2016 Kia Sorento. The contact stated while driving approximately 65 MPH, there was an abnormally loud sound and then a knocking sound coming from the engine compartment. The contact stated that the vehicle was stalling with the oil warning light illuminated. The contact then saw smoke coming from the engine compartment. The vehicle was inoperable. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle remained with the independent mechanic awaiting the repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 80,000.

For several months I drove the vehicle and kept smelling like something was burning. I took the vehicle to my mechanic they said they didn't find anything. This smell continued and I began to notice my oil was low so I added a quart. Well it then became routine for me to check my oil in between changes. Everytime I would check it was low so I'd add a quart. Eventually while driving home from the store my vehicle began making a noise, the next day it was brought to the mechanic who told me pretty much the engine was going. (This was an engine knock due to over consumption of oil causing) at no point did my oil light come on and stay on nor did the engine light appear for the knock sensor system. I contacted the local Kia dealership ego told me to let it run in my driveway until the engine blew. I did not feel comfortable doing this so I let the vehicle sit. The day I went to trade the Kia in I was driving in congested traffic and without warning the engine light flashed and I immediately lost all power leaving me stuck in congested traffic.

This is an update to a report/complaint #115-6142 that I filed on 2/7/2023 regarding my 2016 KIA Sorento needing a new engine. I have since spoken with a dealer, a family-owned auto repair shop, who subsequently spoke with a parts store in Denver and another dealer. It was reported to me that KIA has discontinued the sale and/or manufacture of engines for 2015-2017 KIA Sorentos because of many many complaints from owners who had the same problems I had with mine...needing a new engine for a non-very-old car. KIA obviously knows of the problems but have yet to initiate a recall. I'm about to start proceedings for a Class Action Suit. Stay tuned.

P1336, limp mode suddenly lost power while driving on the freeway. They need to taker of this issue, I’m not the only one with this problem! I’d almost crash!!

Tailgate proximity sensor failed.

1. Local neighborhood mechanic (s) after many checks determined head gasket blown and unable to repair. Requires complete NEW engine. Car has 120k. Good condition no other major mechanical issues. Shop estimate is $10,000 to repair. 2. Gear shift won’t budge - must use a flat head screw driver to shift gears 3. Passenger front door sticks and has trouble opening door. Was shown this video about issues and thought I was only one having but I have several of the issues listed here.never even tried to fix #2 & 3 bc with kids and all didn’t have extra money. Bought car brand new. Only owner. I am looking for guidance on how to proceed cause this is like a punch in face 10k to fix! https://youtu.be/Suv945jAcfo

Engine lost power over night. No warning lights or other signs prior to it happening prior. One day it was running, the next it wasn't. The starter, battery and all oil etc was changed. After everything has been changed out, the car starts but is not in running condition. A continuous knocking in the engine is heard. Had it professionally diagnosed and was told the engine is bad. There is only 69k miles and no problems prior whatsoever! I am the 2nd owner and am upset that this has happened.

2016 Kia Sorento LX which was regularly serviced and well taken care of completely shut off while I was commuting to school on a notoriously dangerous stretch of road. I was in disbelief when the mechanic diagnosed our vehicle as a complete engine failure with 122,000 miles. I thought things couldn’t be any worse until I had the trauma of interacting with Kia “customer service” and I use that term very lightly. I had never owned a Kia before and I naively thought this well known manufacturer would back their product. HA. Instead, I was insensitively told I was “out of luck” and worse yet incriminated to an extent when I didn’t have oil change receipts from the past going on 4 years of financing the vehicle during a hysterical phone ordeal (on hold for 45 minutes- I was in the shower when he finally picked up, didn’t rinse my hyaluronic acid exfoliator off and burned my face). I explained to him that the mechanic described the issue as “the bolts are walking off of the engine block, it’s a known KIA issue” - to which he ironically vehemently denied any knowledge of. So not only was I lied to but patronized days before Christmas. I tearfully pleaded with him to help me in some way because this is my only vehicle and I’m counting on it to commute to school everyday, I graduate in the Spring. Kia did not care. Where is my sorento now? The garage. We had GAP coverage so they required the engine be completely tore apart and sent out - our mechanic stated the bolts were so badly warped and wore a machinist would be unable to work with them and fire was clearly on the horizon based on the dangerous conditions. FIRE. I have a 14, 5, 4 and 3 year old who are almost always with me. My children could have been killed. So worse than this inconvenience is the blatant lack of regard for human life. To add insult to injury I guess insurance companies are tired of taking the brunt of Kia’s incompetent craftsmanship so they are only covering half of the cost, I must pay $5,000.

Would not shift out of park Dealership repair cost $1000 - told “not part of transmission so not under the warranty “ - now reading online and on recall site lever and linkage column shift issue but now dealership says “not the same” but reading lots of Kia owners reporting same problem? Should be a recall!!

Traveling from Cheyenne, WY to Houston, TX my SUV overheated without warning and bubbling coolant sprayed everywhere. I was 200 miles south of Pueblo, CO in the middle of nowhere in New Mexico. I then had my SUV towed to the Kia dealership in Pueblo, CO and was informed I needed a total engine replacement. I decided to have my car towed to the Kia dealership here in Cheyenne, WY. I was told 2 bolts were stripped which caused engine failure and overheating "Kia used a bolt thread that fails to grip the block with enough force and overheating is a common scenario. This is a known Kia manufacture defect". I have always maintained my SUV and had regular service performed because I never wanted to be stranded on the side of the road. I am requesting KIA step up and help cover some or all of these expenses due to it being a known manufacture defect. I have not heard from Kia since my case was opened six weeks ago. The Kia dealership here in Cheyenne, WY indicated there have been over 20 cars at their service department alone with this issue.

My wife was driving the vehicle and the engine locked up because it had burned through all the oil in the vehicle. There was no warning lights to let us know it had low oil. The vehicle is available for inspection. My son was also in the car as well. I had the vehicle towed to my local machanical shop. The owner of the shop was the person that notified me of the engine default.

I was driving down the interstate going 80mph when all of the sudden the vehicle lost power. I had to dodge traffic and cross over into another lane to get to the side of the road I’m lucky I made it and nobody was hurt.

My headlights go completely out, pitch black, going over 50mph, several times now. I have turned them off the automatic setting as this has happened more than 5 times over the past year. Everything out front goes black including fog lamps, meeting cars, not meeting cars, lights, no lights on the roadway, no rhyme or reason. No warning lights, no sensors covered. My children have been in the car everytime but once. Nobody knows what's going on with it as it happens intermittently and no codes appear.

Smelled something burning. Pulled over and noticed smoke coming from under hood. Called the fire department. It was fully engulfed by the time they got there. Pictures of it burning are available. The vehicle is a total loss. Police report taken today 2-9-2023. Insurance company being notified. No warning lamps. No check engine light. No inspections made yet.

My engine needed to be replaced after they said it overheated and was beyond repair.

The contact owns a 2016 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) several months ago; however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue but could not confirm when parts would become available. The contact had not experienced a failure. Parts distribution disconnect.

We were driving home from a road trip in November 2022 - and the heater was failing, not working. There were no warning lights showing. There was a rattling-type sound when we got nearer to home and since there were still no warning lights coming on, we got the car home. Checked the coolant and oil levels - topped them off (not too low). The next morning, I was going to drive to work - started the car and it sounded rough. Took daughter's car to work. My husband took the car to shop near the house - they said they got air pocket out of coolant line and suspected head gasket was blown. Took it to KIA dealer and they confirmed head was blown and would need a new engine - $12,000. Never had any indication of overheating until just before we took it to the dealer - the temp gauge indicator would be in the middle then would rise to high and go right back down to middle. Did that a couple of times on ride to the dealer. It's now sitting in my garage while I figure out what to do with it.

We bought a used 2016 Kia Sorrento. Upon driving, we realized that the seat belts were not tightening up on the driver's seat. We took the car into Kia in order to get the seat belt fixed. They told us it was the seat belt tentioner was bad and that the repair would not be covered under any kind of warranty. I called Kia directly to ask them to override what the dealer was telling me and cover the seat belt since it was a safety issue and the car was under 10 years old. They denied my claim.

I have had my car less than a month as I’m driving my car starts to rattle loudly and loses power I go to a nearby auto zone and they run a test which says I have a recall on my engine

On 02/03/2023 and once before, I stepped on brake to come to a stop and car accelerated to the point that braking took more distance to come to a stop. I called the Kia dealer today and got an appointment which is scheduled for 02/09/2023 to have them inspect vehicle for problem. I read an article published 11/23/2021 by [XXX] on the MotorBiscuit website that states the problem is with an issue with the throttle contol system. This problem nearly caused my to crash into car in front of me and could have been catastrophic if I had been going at a higher rate of speed and had to stop quickly. resulting in loss of life or injuries to myself and others. My vehicle is available for inspection upon request. There were no warnings. The floor rug was not jammed under accelerator. The first time it happened was also when coming to a stop. At that time I wasn't sure why it happened. This time myself and my passenger both heard the engine revving while I was trying to brake. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2016 Kia Sorento. The contact received notification of the NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact mentioned that a recall notice was received confirming the remedy was available and to contact a local dealer however, the dealer informed the contact that the part was not yet available. The manufacturer was notified of the issue and confirmed that parts were unavailable. The contact had not experienced a failure. Parts distribution disconnect.