The plastic window switch has peeled, creating essentially a very sharp edge that has cut me and caused bleeding and pain. It is available for inspection and I have pictures. This is a problem known to Ford. The vehicle was dropped of at a Ford dealership, Crossley Ford Liberty, MO. The problem identified, but not covered under warranty.

The contact owns a 2022 Ford Explorer. The contact stated while driving 60 MPH, the tires began to make a thumping sound and the steering wheel started to vibrate. The vehicle was towed to a dealer where it was diagnosed that the axle seal needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 26,000.

The failed component is the cruise control. It is available for inspection. Unknowingly, the speed increased by 10 miles an hour, without touching any buttons or controls on the steering wheel. With cruise control on, the driver might be not as engaged with the automobile, as if there was no cruise control. I will have the issue brought before my Ford dealer on Monday, September 25, 2023. There were no warning, lamps, messages, or other symptoms prior to the cruise control increasing speed. It only increase speed by 10 miles an hour. However, it occurred at 55 miles an hour,and 70 miles an hour. The issue occurred on a drive from Des Moines Iowa to Evansville Indiana on Monday, September 18. Driving conditions were perfect, no rain dry payment. This incident occurred four times during the 9 hour drive.

AT MY 10,000 MILE SERVICE, ON JUNE 08, 2023, I WAS TOLD THAT THE REAR SHOCKS WERE LEAKING. I WAS ALSO TOLD BY THE FORD DEALERSHIP THAT THEY NEEDED TO BE REPLACED BUT WERE ON BACK ORDER DUE TO THE LARGE NUMBER OF SHOCKS THAT HAVE FAILED ON THIS MODEL VEHICLE. IT IS NOW SEPTEMBER 12, 2023 AND THE SHOCKS ARE STILL ON BACK ORDER AND I NOW HAVE 14,500 MI ON THE VEHICLE. OVER 3 MONTHS AND ADDITIONAL 4,500 MILES ON DEFECTIVE SHOCKS THAT ARE STILL ON BACK ORDER SEEMS LIKE A SAFETY ISSUE TO ME.

Since I've purchase my vehicle in May 2022, the back up camera has presented a black or blue screen. Ford has not found a solution in over a year. Prior to purchase I was not informed of this issue.

While merging on to the freeway, while trying to achieve freeway speed, the Explorer lost all power for about 10 seconds. During that time, multiple error messages appeared on my dashboard. The messages included "Pre-Collision Assist Not Available" and "See Manual". Several Error message were sent to my FordPass app. The messages include: 1."Service Engine Soon Warning - The powertrain control system speed sensors have detected the transmission did not achieve the gear expected and may be slipping internally..." 2."Service Engine Soon Warning - The powertrain control system has detected an internal PCM communication error. The PCM will invoked failure mode effects management (FMEM) operating strategy that maintains limited vehicle function..." 3."Pre- Collision Assist Not Available - The collision warning system has detected either a fault or an obstructed radar sensor". 4. "Powertrain Malfunction/Reduced Power - Illuminates when the system has detected a powertrain or a four-wheel drive fault. I was almost rear ended because I could not achieve freeway speed while merging onto the freeway. The vehicle has been at the dealership for 3 days. I am still waiting to find out what the diagnosis is.

While driving a significant rumble and vibration occurs under the center console. This typically occurs while coasting, usually around 40 mph. When this occurred on the freeway, I felt I may lose control of the car and immediately exited to slow speeds.

The contact owns a 2022 Ford Explorer. The contact stated that while reversing, the backup camera was slow to respond. The screen displayed an image of the vehicle. Additionally, there was an extreme amount of air entering the vehicle from the door seals. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure, but the vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer. The manufacturer was notified of the failure and referred her to the NHTSA Hotline. The failure mileage was approximately 5,100.

VEHICLE REAR AXLES CLICK WHEN YOU PLACE VEHICLE IN REVERSE AND DRIVE THIS IS THE CV AXLES BREAKING EVENTUALLY LEADING TO POWER LOSS.

Windshield stress crack developed overnight. First notices July 18th as small crack (less than 6 inches) on right top third. Over the week grew to 8 inches. Less than 10,000 miles and under 1 year. Ford considers this a wear item and is only covered for 90 days. Currently available for inspection. Not driving car in case the windshield completely fails. Windshield will be inspected and replaced by insurance.

The contact owns a 2022 Ford Explorer. The contact stated while attempting to reverse into a parking spot, the gear shifter was moved to reverse(R) however, there was a 5-second lag before the transmission selected the intended gear. The contact stated no warning light was illuminated. The contact stated while receiving an oil change at the local dealer, the dealer stated that the valve body needed to be replaced. The vehicle was repaired but continued to experience the same failure. The contact took the vehicle to back the local dealer, where it was diagnosed with needing the transmission to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer had been informed of the failure. The failure mileage was approximately 5,000.

Car has recall for rear end bolt that breaks, took car in to have repair made. Came home with a software update that sets the park brake when you put car in park, and then when start the car and put into gear you press the accelerator or press the button, the car will lunge forward or reverse when you press accelerator, not safe at all! From what I have read the NHSTA approved this (fix) instead of fixing the sub frame and more bolts like it should be, instead of a auto parking brake that sets every time. I do feel this is a extreme safety issue and should be addressed immediately! Shame on you and Ford, an auto park brake is not a solution, only a poor band-aid !

The power lift gate was making a popping noise, so I took the truck to Ford for repair. They supposedly repaired the truck, but the power lift gate started opening and closing on its own and at random times. It also started to rain through the back glass, which caused mild in the truck. The warning states that the power loft gate should be completely closed or it can result in death, but it wasn’t able to close at all times. Ours safety was out at risk due to the power lift gate opening and closing at random times, which could have caused me to be hit, other drivers to be injured, and theft of property from other people having access while the power lift gate didn’t properly close. The problem was confirmed by a dealer. I showed video as well. The manufacturer has inspected the vehicle component, but they broke a panel on the driver door and tried to glue it on, so the manufacturer is dishonest. They also advised that I have a “bad car” but refuse to do anything. No it was no warnings.

When going from Drive to Reverse, the car will delay for 30 seconds to a minute and display a white vehicle screen. It will be inoperable during this delay time, which can be dangerous given the situation and I have almost been hit twice because of this delay. I am uncomfortable driving the vehicle, as not being able to put the car immediately into reverse in any given situation is dangerous for both myself, my children and anyone else on the road. The vehicle has been into the dealership, they said no issue exist. However, after picking up the vehicle the concern still exist and now I am stuck with a vehicle that I cannot drive. No warning messages are being displayed, this is one reason why the dealership is saying there is no issue.

While attempting to reverse the vehicle has a delay, or rolls forward, and then vehicle will hard shift into gear quite roughly. the vehicle was taken to the dealership in 02/23 for repair where it spent 2 weeks at a mileage of 5650. the dealership did what they would fix the issue. Well in June 2023 the issue started happening again, and now slips while driving. For as much as i paid for this car, this should not be happening. It is a serious safety hazard that could result in an accident or someone being hurt. My vehicle should not have to go back into the shop again, and Ford needs to resolve these issues, or provide replacement transportation given the amount of time the dealer has to have for repairs. This is my only vehicle. They should replace the transmission, and see if it resolves the issue. This is a know issue, and it needs fixed asap.

The AC has been blowing hot air. I took it to Ford motor service department and they said there was a Freon leak and a hole in the condenser. I had several other mechanics look at it and they said that it is fully charge with Freon, is no leak and the compressor is turning fine. Today it was 108 inside my car with all the windows down driving from work. It is suffocating driving it like that Ford charge me $170 to diagnose it and refused to cover it under warranty. The other mechanics that looked at it do not agree with Ford’s diagnostics and felt that it was an electrical problem that was not allowing communication to properly. Turn the AC on to blow cold air. My vehicle has been in the service department for other times for electrical issues. I also reached out to Ford to see if there was a lemon law regarding my 2022 Explorer. They told me because my car was over 24,000 miles I would not qualify my only option at this point is to trade in the vehicle, which they are giving me $14,000 less on because of the electrical issues at Ford . I’m a registered nurse, working full-time and a single mom with a daughter that is going through chemotherapy right now. I really expected the dealership to be more honest and their service department about what is actually going on with a car and actually try to help us. Instead, I believe they’re being dishonest and not assuming what is really wrong with the vehicle. I’m hoping that you guys will help consumers like myself by informing us to make better decisions when purchasing a new vehicle. Thank you in advance for everything that you do.

Ford explorer didn’t recognize the vehicle coming from right side and it didn’t applied emergency brakes as well as it didn’t show any forward collision alert also.

The contact rented a 2022 Ford Explorer. The contact stated that while her husband was driving approximately 65 mph, attempting to slow down, he crashed into a deer. There were no warning lights illuminated. The passenger-side front knee air bag was partially deployed. The passenger sustained bruising to her lower leg. There was a plastic substance released from the air bag which cut her ankle. The passenger was taken to the hospital where medical attention was provided. The vehicle was towed to a tow lot. A police report was filed. There were no reported fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 36,000. The VIN was not available.

Ford Explorer Pre-Collision (Forward Collision) not worked properly to detect the car and apply the brakes. While i am driving Ford Explorer 2022 XLT vehicle came from Right side and the Explorer did not recognized the Vehicle (Jeep Wrangler) to apply the brakes. This incident happend on June 4, 2023.

The contact owns a 2022 Ford Explorer. The contact stated that while reversing, the vehicle was shaking and slow to respond. The contact stated that the back over prevention camera screen was gray while the vehicle was rolling backwards. The contact stated that the back over prevention camera screen then turned blue. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired due to a scheduling issue. The manufacturer was contacted and referred the contact back to the dealer. The failure mileage was approximately 18,000.

I was backing up at low speed (less than 1 mph) to park by gently letting my foot off the brake to back. I was using the rear backup camera to gauge how far I could go back without striking the vehicle behind me. The screen showed video that I was still several feet away from the vehicle behind me when I felt a sudden bump. I stepped on the brake hard to ensure I was no longer moving but the camera still showed several feet between my rear bumper and the vehicle behind me. I put the vehicle in park and got out to verify that I had struck the vehicle behind me. I had. I returned to the driver’s seat, put the vehicle back in reverse to see what the camera showed and now it appeared on the screen that my bumper was touching the vehicle behind me. The video on the screen had absolutely froze while I was backing, which contributed to me making an error in judgement while backing, causing me to strike the vehicle behind me. The DuPage County Sheriff’s Office (Illinois) completed a crash report. SOPC23-08519

it jerks and the gear change is felt a lot

2022 Ford Explorer bought brand new from dealership, began noticing lagging in vehicle when going from DRIVE to REVERSE. Car will stall between drive and reverse in the neutral position for a period of time longer than normal (up to 10 seconds). This occurs on a regular basis, multiple times while blocking a road or parking lot while attempting to back into a parking spot, at which time vehicle appears to be in neutral and will roll forward or backward if not holding the brake which could cause the vehicle to hit buildings, people, other cars, etc. Only one warning light came on at one time stating “Transmission Fault stuck in park” and vehicle would not move or go into another gear. Vehicle taken to a ford dealer at which time they stated they did see the fault, did an update on the computer system which seemed to stop it and if it persisted the shifter would need replaced. Within only 1-2 days after leaving the dealership the car began to regularly and recurrently have the same fault of delaying from drive to reverse. This issue does not seem to occur when going from Park to reverse. This appears to be a persistent complaint from owners specifically of 2022 Ford Explorers.

1. My 2022 Explorer limited purchased mid Dec 2022 began having issues during shifting of gears and would stutter before jolting or would drive in the opposite direction when shifting btwn gears starting in Feb 2023. Ford would not give me an appt until may. In March I put the car in reverse in front of my child's daycare, it drove forward, hit a large vase and damaged the front end. Ford was contacted and again told me the earliest they could get me an appt was may. I recorded all events from there forward. In May my car was inspected and numerous error codes were found. One of which was a "gear shift lock solenoid/actuator circuit 'A' range/performance". They ultimately fixed the faulty shifter. But refuse to repair the front end damage to the vehicle caused by the malfunctioning shifter stating "I should have braked". There was a list of error codes they told me have been addressed but on the final invoice it also states one has not. But they have refused to provide me with a list of interpretation for the errors codes. 2. This faulty gear shift could have resulted in severe injury to myself or a bystander. When I contacted ford after the accident they continued to disregard my safety concerns and would not provide me w an early appointment to investigate these serious problems 3. See answer 1 4. No. The car functioned normally from purchase date in mid December to mid-late Feb when symptoms began without warning and occurred intermittently until the car was assessed the first week of May

The contact owns a 2022 Ford Explorer. The contact stated while driving approximately 55 MPH and ascending an incline, the transmission slipped out of gear, and the vehicle started to lose motive power. The contact stated that the “Pre-Collision Assist Unavailable” and “Powertrain Malfunction/Reduced Power” warning lights were illuminated. The contact stated that the vehicle would rev when the accelerator pedal was depressed; however, the vehicle failed to respond. The contact was able to return to the original destination however, the vehicle had to be restarted for the vehicle to operate as needed. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 26,000.

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number 23V022000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool showed no information of the recall.

The contact owns a 2022 Ford Explorer. The contact stated while driving 40 MPH and approaching a stop light, the vehicle failed to decelerate as needed. There was no warning light illuminated. The vehicle was taken to the dealer and an unknown valve was replaced; however, the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 10,000.

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V022000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 15 MPH, the vehicle hesitated while accelerating and lost motive power. No warning light was illuminated. Additionally, the rearview camera was inoperable while reversing. The contact stated that the front driver's side seat inadvertently moved towards the steering wheel while driving. The headlights inadvertently turned off while driving at night. The contact stated that the transmission also failed to shift into gear. The vehicle was towed to the dealer, where it was diagnosed with unknown electrical failures due to faulty programming. The dealer confirmed that parts were not available to perform the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 1,800. VIN tool confirms parts not available.

This vehicle is used as a law enforcement vehicle. The officer was attempting to make a traffic stop on a speeding motorcycle. The officer turned around and accelerated relatively fast considering the speed and potential to not stop. When the pedal reached its maximum downward position, it just snapped off. The pedal appeared to only be connected by two small plastic rings which broke off. see the attached photos.

The contact owns a 2022 Ford Explorer. The contact stated that while driving approximately 30 mph when another vehicle suddenly pulled in front of their vehicle causing them to hit the driver's side of their vehicle. The contact's vehicle had damage to the front bumper and passenger side of the vehicle. The airbags did not deploy. The seat belt failed to lock causing the contact to slam into the steering wheel. The contact injuries to their left shoulder, left foot, head, neck, back, and stomach area. Medical attention was needed. A police report was filed. The vehicle was able to be driven away. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and referred them to NHTSA. The approximate failure mileage was 12,994.

Vehicle is as purchases brand new in august 2022. After a few months when engaging reverse, there is a lag time of 3-10 seconds. The reverse screen in dash does not engage as well. Local dealer “fixed” in February 2023 at roughly 5k miles. Issue has returned. When brought to dealer beginning of May 2023. We were informed they would not work on it as it’s a known issue with no fix. Issue is creating problems when attempting parallel parks, k-turns, parking, anything to do in the road requiring timliness and safe execution of parking. When vehicle has the lag time it is not in gear and wil roll if on an incline.

Upon cold start exhaust burns blue smoke. Vehicle was taken to dealership and diagnosed with a bad turbo seal, resulting in motor being removed and turbo replaced on passenger side at 2865 miles. Now a 6439 miles the drives side turbo seal is causing the same issue, blue smoke pouring out of the exhaust on cold starts. Car is driven with care and not abused in anyway. Other owners of the same version of this vehicle with two turbos are also experiencing the same issue. For both environmental and safety reasons, these engines should be recalled and inspected for this premature failure.

There has been an open safety recall on this vehicle for about 5 months with NO indication of how they are going to fix it or when. This is preventing me from running my business using the vehicle because the vehicle cannot have any recalls on it. I have called two Ford dealerships and contacted Ford help line several times and they do not have any solution.

I can hear the fuel in my gas tank "sloshing" around. It is most obvious at slower speed when backing and pulling forward. I would assume there are some sort of "baffles" missing in the fuel tank. I have had the "sloshing" sounds confirmed by the local Ford dealer's service department. They say they can not resolve the matter. In Jan 2003, I reported the issue to Ford Customer Service (Case #4069-6889). I am not sure this situation presents a safety hazard but wanted to report it to NHTSA for consideration, and for the record. Thank you.

I was driving (at a fairly low speed) recently when my vehicle began driving erratically. I pulled over and noticed that there was smoke in the passenger compartment. I exited the vehicle and walked to the passenger side (out of traffic) and opened the passenger door to retrieve my cell phone. At that point there was a burst of flame upon opening the door, and the fire quickly spread to the passenger compartment.

When shifting from Drive to Reverse there is a delay ranging from 4-15 seconds before it engages. I have not been able to identify what it is that makes the delay more or less, but there is always a delay. I usually need to back into my driveway, so pulling past it and then selecting Reverse results in one bump (into Neutral) after several seconds. If the throttle is applied the engine rpm will increase with no movement of the vehicle until there is another bump when it finally engages Reverse. If I sit in place with foot on the brake and wait from the two "bumps" (Neutral and then Reverse) the Reverse bump will sometimes jolt the vehicle backwards. I purchased the vehicle with 1,900 miles on it and at present have 5000 miles on it. It has exhibited this behavior since I have had it. When going from Park into Reverse there does not seem to be a delay.

There is a brake cover, the black plastic/rubber overlay piece that provides traction and grip for the brake pedal. During normal driving today it just slipped off and struck my foot. This is a police car, I understand that it just "slips back on" but it I was emergency Braking or Power Braking, it would be a hell of a time for the brake peddle cover to slip off.

When using my Cruise Control the speed jumps up to 75-85 mph without my input. For example, when I set the cruise control to 55 it suddenly jumps up to 75 or 85 mph on its own. This happens when the speed signs on the road change. This past week I used my cruise control for a long trip. I was on a highway that changed the posted speed from 55 to 65 mph. The cruise control suddenly went from the posted speed of 55 mph to 85 mph. This is very concerning! It has happened several times and I can no longer use the cruise controller. I have approximately 5,000 miles on my vehicle .

The sun roof/ moon roof shattered while going down the road at 70 MPH. Glass showered down on my wife as she was traveling until she could stop and get the glass cleaned up.

When accelerating the transmission has a rough engagement from 1-2 and at times from 2-3 it also downshifts hard from 3-2. At times it takes 2 seconds to engage second gear and when you hit the breaks hard it jerks you really badly. This makes it extremely through pulling into traffic with cars coming and not know how long it will take for your car shift and get up to speed.

While trying to reverse from drive there seems to be a 3-5 second delay before transmission engages reverse.

Since "fixing" my vehicle with retrofitted 2nd row HVAC controls, the 2nd row heating is unable to be controlled from the front, which means if you have a child in a car seat who can't reach the 2nd row controls you must reach behind while driving to adjust the heat. If you try to adjust from the front controls, it shuts off the overhead vents and only blows from one 3rd row floor vent, which doesn't provide much heat for the 2nd row passengers. The AC controls work properly when controlled from the front. I've taken my vehicle to Ford several times and they tried reprogramming, etc. and compared to other vehicles of the same model year and said they are functioning the same as mine. I believe this poses a serious safety risk as who is not going to attempt to reach back to provide some heat to a cold child?

Pirelli Scorpion All season tires 275/45 R21. Tire completely "blew out" while driving 30 mph on a main road. There was no obvious hissing sound commonly when running over an object. There was an explosive sound and within seconds had a complete flat. The vehicle did get damaged on the inside tire well along with bumper damage/Crack.

The contact owns a 2022 Ford Explorer. The contact stated while reversing, the steering wheel seized. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.

When vehicle is put into reverse, there is a 15-20 second delay before reverse kicks in. You don't know when it is reverse yet , you let go of brakes and vehicle moves forward until transmission engages. Have taken vehicle to dealer to have checked out and ford and dealer says normal delay. Very unsafe not knowing when reverse kicks in, I have rolled forward into garage when ready to back out. No warnings come on about transmission. This started as soon as i bought the vehicle.

The contact owns a 2022 Ford Explorer. The contact stated while starting the vehicle, the steering wheel started moving independently from side to side, without warning. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 207,000.

The steering wheel moves back and forth by it's self.

Vehicle's steering wheel moves by it's self.

Rear tires when striking a pot hole create a loud noise in the rear of the vehicle on the side the tire strikes the pothole. Ford took me on a test drive on a brand new explorer hybrid with 26 miles on it and related it makes the same noise and at this time there is no fix in place.

In late October, 2022, when reversing in my driveway, I hit a tree. The rear camera alert system did not notify me of the presence / closeness of the tree (lived here almost 6 years, should know of tree but heavily rely on the camera and alerts to let me know if I'm too close). On another day, my husband was in the car with me and as I was reversing - he said "your alert didn't go off, this is probably why you hit that tree." I was unaware until today (1/30) that there is an active recall on my car for this issue. I had the damage fixed in November at Gerber Collision Center in Sebastian FL (Micco Rd). The cost of the fix was $2046 out of pocket (did not claim through insurance). Rear-driver side lamp, bumper, quarter panel. Invoice for repairs is included for detail in what all needed to be fixed. Pictures are not great and are after we taped the light on.

Driver side Axel was out when I took my car in for my oil change and tire rotation. I was unaware of this issue due to this being my first oil change and tire rotation. I have called the dealership service department where I purchased the vehicle and also the dealership service who serviced my vehicle. I then called Ford Motor to report issue and was advised to contact NHTSA. The claim number [XXX]. I was informed that I would have to wait until my vehicle breakdown in order to be covered or wait for a recall through Ford. I was told I would have to pay out of pocket if I seek further service for fixing the issue without Fords recall and there is a program that will pay me back if one becomes available. I was advised by Taylor Ford that they have come across a few of these issues with the exact same problem in the 2022 Explorers. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The powertrain failed together with the gearshift was shown in screen. Ther is also problem with the seat harness beacuse of wire problem. The car is available for inspection. There is huge risk in the passenger and others because there almost a lost control in the vehicle while running on the road. It is confirmed by the service center of ford. It was inspected by service center od ford. It is currently there because it is not safe to use. I bought the car as brandnew November 2022 then December in the same year it was started showing in the screen the sign of powertrain malfunction. Now January 2023 I still have the same problem and I left the car in the ford center service. It is not safe to use especially i have my 3months old baby and my wife using it.

While driving uphill on freeway the Ford Explorer lost all power going about 60mph. The warning of a wrench symbol came on indicating power train malfunction. Our mileage was at only 665 and after 10pm. Thankfully there was an adequate shoulder to pull off the road. It was not duplicated in the dealership. Turning off the power reset everything but now the dealership is replacing the entire transmission per Ford motor company. There was a burning smell but wasn’t positive it was coming from the Explorer or a fire nearby.

During a 2000 mile road trip, the front passenger seatbelt was nearly cut through at the point where the seatbelt exits the tensioner above the passenger's right shoulder. The location of the cut along the length of the webbing aligns with the position of the webbing when the seatbelt was in use by the front passenger. Based upon the location and nature of the cut, it appears that some surface within the assembly was sharp enough to cut through the section of belt. There were no injuries associated with this incident. The vehicle was parked as soon as we reached our destination and no passengers are allowed to sit in the front right passenger seat until the issue is corrected. The seat belt tensioner / pre-tensioner assembly was examined by the Ford Dealership in Taber, AB, Canada on 22 DEC 2022. The dealership confirmed that the issue was a warranty repair, but they were unable to provide a replacement part in the amount of time we had left in Taber as we were still in Transit. When we reached our destination in Pierceland, SK, I ordered the replacement tensioner from / through the nearest Ford dealership (Cold Lake, AB). I have an appointment to have seatbelt assembly replaced tomorrow (27 DEC 2022) at that dealership. The seat belt tensioner assembly

When trying to shift from Drive to Reverse, the transmission delays going into Reverse for 3 seconds. While this is going on, the car is basically in Neutral. After three seconds it goes into gear. Does not happen when going from Park to Reverse! Dealer checked it, he says, and they didn't find anything wrong on scanning it. Explorer has hard shifts in the lower gears and today I gave it some gas to accelerate and it kept accelerating when I took my foot off the gas pedal. This has been going on for quite some time. What if I have to backup to avoid someone hitting me at a light or stopped in traffic?

Power liftgate does not close properly, resulting in the hatch automatically reopening after attempting to close. This has also resulted in the liftgate actually opening while the vehicle was in motion.

while waiting on red lights and brake pedal has applied pressure the car will still keep rolling forward. Car is new less then 30 days. Dealership confirmed andhas had my vehicle over 50 days. Dealership will not provide me a service record to date after multiple requests in writing and verbally. Car dropped off at dealership 10/24 and to date is still there 12/10. pursuing lemon.

Ford Explorer XLT 2022. Wind noise at highway speed 55 mph up. Both Front doors. 1FMSK7DHXNGA12761

4 days after purchase car started shutting off after cranking. Sometimes it would be just once and sometimes it could be up to 4 times within the first 1-2 min of attempted driving. It would re-crank easily each time but by the time you would reach for seatbelt, it would stall. Sometimes you could put it in gear and drive a few yards and it would stall. This only happened with me in the mornings and no more through the day. It has now been with the local Ford dealership for 3 weeks. They replaced a vapor valve that they believe was stuck open within the first day of having it. When I picked it up and cranked it, it shut off again. Twice while I was at dealership so I left it again. Have not gotten back as of today which is 3 weeks now.

The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was stationary and idling in a pharmacy drive-thru line with the auto hold parking feature activated, the vehicle suddenly experienced unintended acceleration and drove forward driving over a median divider and crashing into a parked vehicle. The contact indicated that the auto-hold parking feature was activated but malfunctioned. During the crash, no air bags were deployed and no injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 6,500.

The contact owns a 2022 Ford Explorer. The contact stated while driving at various speeds in the rain, the windshield wipers were engaged but failed to operate as needed. The contact stated that the windshield wipers were not wiping water off the windshield as the rubber on the wiper blades were defective. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 500.

The contact owns a 2022 Ford Explorer. The contact stated while driving at various speeds in the rain, the windshield wipers were engaged but failed to operate as needed. The contact stated that the windshield wipers were not wiping water off the windshield as the rubber on the wipers was defective. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 500.

The contact owns a 2022 Ford Explorer. The contact stated that while driving at various speeds, the engine randomly disconnected from the transmission and the vehicle started idling while losing motive power while attempting to accelerate. During the failure the message "Brake Applied; Power Reduced" was displayed. The contact indicated that the failure occurred on six separate occasions and lasted approximately four minutes each time. The vehicle was taken to the local dealer who replaced the brake sensors, but the failure continued to occur. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,200.

SUV not going into reverse for 3-5 seconds. Car rolls forward for those 3-5 seconds, sometimes up to 20 feet depending on the slope.

The vehicle is not engaging properly when putting vehicle in reverse. There is major lag in time from car is put into reverse and the car actually engaging in reverse. The car will roll until reverse kicks in. This is happening intermittently, but becoming more frequent. We are taking it to dealer to see what they say. It’s been happening since July 2022 to present

Navigation System started to re route my waypoint making me go to a location that was not enter in the system. Car has been access remotly apparently by the ford pass app. my location has been disclose and my security put at risk several times. Automatic Emergency Braking will activate at any moment even when not necessary. there is a big security risk and concerns on ford pass app and ford security system is totally vulnerable. car is been inspected by the insurance company Car unsafe to drive Car was taken to ford dealership and they where unable to identify the issues. after that car was taken to a insurance location for deep inspection.

Brand new 2022 Ford Explorer Timberline purchased May 14th of this year. While accelerating, our vehicle is giving off strong exhaust fumes through the cabin. The fowl odor coming through the vents made a Carbon monoxide monitor go off. The smells have been intermittent and have no rhyme or reason when this occurs, but only when we are driving wether it's on the freeways, or through residential areas. This has been a consumer safety concern while driving my family around in fumes, since we purchased the vehicle, and to include we've made 8 trips to the dealership and they've attempted to pin point and rectify our complaint and unfortunatley haven't been successful. It has been to another dealership for a second opinion, and they have too, smelled the odors while driving but didn't inspect further. The vehicle only has 5700 miles on it and is not safe to drive. It is back at the dealership we purchased it from, and further diagnosing has been conducted, but the service manager claims they have found no leaks. They also replaced two components under warranty that haven't been related to our complaint.

I have not had an incident but i was told by a Ford dealership that a recall would be applicable to my 2022 Ford Explorer ST-Line, 2.3L engine. The dealer stated that the rear suspension cross member only has one bolt. Ford put out notification to all dealers several months ago that that one bolt may fracture possibly causing the vehicle to not stay stopped while in Park. A fix was to have been provided to dealers in June. I have not received any recall notification as of this date, 31 Aug. Please research this to see if my vehicle is indeed affected by this issue. Thank you.

APIM Module failure at 148 miles on a brand new 2022 Explorer XLT. SYNC display went black. No response to touch. No warning lamps or alerts. Radio still plays and can be controlled by steering wheel controls. Contacted dealer and they said to disconnect negative battery terminal for more than 30 minutes. Performed requested action. Display is still dark. No reverse camera or safety (ADAS) functions. Took it to dealer again and they ran diagnostics to determine APIM module failure. So now I have a brand new Explorer with reduced safety features and no center console display. I cannot control any ADAS or radio features. Dealer has no estimated timeline for repair. Dealer also stated that they are getting APIM module failures DAILY.

The contact owns a 2022 Ford Explorer. The contact stated while driving at various speeds, the Forward Collision Avoidance system activated without incident. The contact also stated that the Back Over Prevention camera would display several errors while in use. Additionally, the thermostat would indicate the wrong vehicle temperature causing the engine hot warning message to appear on the instrument panel. The thermostat and the Back Over Prevention camera sensors were both replaced. The Forward Collision Avoidance sensors were also replaced; however, the failure returned a month after repair. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was 7,700.

The contact owns a 2022 Ford Explorer. The contact stated while his fiancé was at a complete stop, the auto-hold mode designed to maintain the brake pedal depressed was engaged. However, the vehicle accelerated unintendedly and crashed into the rear of the vehicle in front of him. There was no warning light illuminated. The air bags did not deploy. The contact stated it was a minor crash. The contact's fiancé did not sustain any injuries. The driver of the other vehicle sustained unknown injuries and sought medical assistance. A police report was filed. The contact's fiancé was able to drive the vehicle. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 9,980.

Today, in my 2 month old 2022 Ford Explorer ST. The latch that holds/locks the hood (over engine) broke while driving 25 mph on city street and the hood smashed into my front windshield. I have never opened the hood since purchasing the vehicle and the hood ajar light never lite up until after it smashed into my windshield. I took the car to Ford Service and they are deferring responsibility. Even if I wanted to open the hood, I would have to pull the open lever upwards six inches twice to open (which I never did). And even if I accidently opened the hood, the door ajar light should have turned on, which it did not. This was very scary and I am very fortunate I did not run into another vehicle or object since it blocked all viability.

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 22V255000 (Power Train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

On July 10th, 3:45 pm, after being parked in a parking lot for an hour in the sun, I opened the rear driver side door, the moonroof made a "pop" sound, then glass showered down. The glass popped UP, not down, and we were not in motion. Nor had we heard any impacts while driving at any time previously.

While at a gas station I opened the hood to check the oil, and the hood folded backwards far enough to contact, and destroy the windshield. My wife was cleaning the windshield at the time, and narrowly avoided having her hand/forearm severely injured by the hood. This is not supposed to happen. Whatever mechanism that is meant to prevent an incident like this was either defective, or non existent.

On four occasions over the past 30 days the vehicle has simply lost power while driving. No acceleration and the vehicle coasts to a stop and will not restart. On a few occasions it restarted after some time. Just shutdown while driving down the road. The third time it happened we took to the dealer and they claimed to fix a fuel pump module. It happened again a few days later. Took it back to the dealer and they claimed it was just low on gas even though it’s happened four times and there was gas in the tank. Took it home from the dealer a second time and simply ran it in the driveway for ten minutes and the engine stopped. Tried a second time and same result. Wouldn’t start again for 10 minutes.

Purchased car 5/31/22 from Apple Ford, 8800 Stanford Blvd, Columbia MD 21045. Started hearing sounds of rodent infestation 2 days later. Sporadic scurrying sounds that seemed to be coming from metal frame area above headliner in the car. Have recorded the sounds and attempted to share this verification of infestation with dealership, to no avail. As disabled vet w/anxiety/ptsd, scurrying sounds are unnerving, rodents are known to cause wiring damage which affects vehicle safety, sudden emergence of rodents when operating vehicle is additional safety hazard to myself, my passengers and others. Dealership removed headliner and stated no indication of rodents found. I repeatedly notified dealer the sound is one of clawing/scurrying on metal and that I have video evidence that verifies rodent infestation. So far, there are no warning lights, etc or other symptoms of the problem.

Rear liftgate intermittently and randomly opens when standing or walking near the rear, the rear left, or the rear right of the vehicle. In each situation the key is on my person (pocket or purse) and the key fob is not being engaged in any manner. I purchased my vehicle in January 2022 and it has happened more than a dozen times since I purchased it. I have concerns if it opens and I don't realize it and when my pets are in the back in case they were to jump out. It doesn't seem to matter whether the vehicle is locked or unlocked. It has happened while pumping gas and the vehicle was unlocked, it has happened while walking to the driver side rear passenger door to retrieve an item when the car was locked. On more than one occasion, it has randomly closed on me when standing under the liftgate while removing items from the back of the vehicle and hit me on the head. While researching this problem, it seems to be a common problem with any vehicle that has an electronic liftgate going back many many years. Multiple makes and models have reportedly had the same issue. I don't want it to open while driving as one other person reported as happening to them. The dealership had no idea how to fix the problem.

The passenger side front seatbelt was not bolted to anchor.

The contact owns a 2022 Ford Explorer. The contact stated that while operating the vehicle and attempting to roll up the window, the rear passenger’s side window failed to operate. The vehicle was taken to an independent mechanic who diagnosed that the wiring harness needed to be repaired, the window was very hot, and the battery needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,420.

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 22V088000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and an appointment was scheduled to determine whether the vehicle was safe to drive. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that they were focusing on repairing the unsold vehicles first. The manufacturer referred the contact to the NHTSA for assistance. The contact stated upon refueling in the vehicle, the fuel shut-off valve failed to stop fuel from being pumped when the gas tank was full, causing a fuel leak. The failure mileage was approximately 1,400. Parts distribution disconnect.

This is my second submission. I will continue to submit to attempt to have NHTSA find out why FORD will only offer a software tweak to fix a very dangerous physical issue with all 20-22 Ford Explorers. Ford provided Advance Notice 22S27 to dealers dated 4/19/22 advising them to STOP delivery of any in stock Explorer due to a possible bolt fracture on the rear subframe which if cracked will disable the vehicle. Their "fix" is a software update that will reduce power to avoid acceleration which will put stress on the bolt. Ford decided to remove the second bolt from all the Explorers which subsequently will put stress on the one bolt they left intact. Ford needs to recall and put that bolt back on the subframe as the vehicle was originally designed to have. Please, please address this issue with Ford to make them fix the physical issue!

Ford released a bulletin - 22S27- to all dealers to immediately stop demo/delivery for all new Explorers in stock as of 4/19/22. At issue is a possibility of a fractured bolt that causes the differential to separate and cause "severe vibration" rendering the vehicle disabled. No fix was mentioned other than a software update possibly by the end of June 22 (2d qtr). This is serious if dealers are told to stop delivery! I just got mine in the beginning of April. Ford needs to step up and address this to ALL owners and not just dealers. It appears that Ford is waiting for failure of the parts before allowing any repairs. So far, only software is mentioned which supposedly throttles the engine to avoid putting stress on the rear end. This of course does NOT address the physical issue with a fractured bolt. Apparently, Ford redesigned the differential to use only one bolt vs two they had used earlier. Please pursue this as soon as possible with Ford to make them put out an emergency recall to resolve this very serious defect in manufacturing. Normally, recalls are for something that can be addressed eventually based on reported issues. However, there have not been that many incidents. For Ford to issue this notice to dealers indicates the seriousness or expected seriousnes. Thank you for your attention!

The windshield just cracked on its own no rock hit it. I rolled down side window to order food and when I rolled it up it spread all over and now leaking inside windshield. Also driving with side windows down the windows vibrate very shaky it doesn’t do that in any other vehicle f150 doesn’t vibrate at all.

Ford Motor Company (Ford) is recalling certain 2022 Lincoln Aviator and Ford Explorer vehicles. The engine rails may have been improperly heat-treated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."

Ford Motor Company (Ford) is recalling certain 2022 Explorer and Ranger vehicles equipped with 2.3L engines. The fuel line may be loose due to improper tightening of the fuel line connection.

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.